<![CDATA[Electronic Medical Records (EMR) are part of digital transformation in healthcare services that support effective and efficient patient data management. RSJ Islam Klender has implemented EMR in outpatient registration services since 2023. This study aimed to describe the implementation and identify the obstacles of EMR in outpatient registration at RSJ Islam Klender. This study used a qualitative descriptive method with a case study design. Four informants were selected purposively, consisting of the Head of Medical Records, an outpatient registration officer, and two medical record officers. Data were collected through in-depth interviews, observation, and documentation and analyzed through data reduction, data presentation, and conclusion drawing. The results showed that EMR was used for patient registration, searching existing patient data, and entering new patient data. The obstacles included internet network disruptions, system maintenance or updates, and the need to improve staff competency. When the system was unavailable, officers recorded patient data manually and entered it into the EMR after the system returned to normal. It can be concluded that EMR implementation has been running, but improvements are still needed in network infrastructure, system management, and staff competency.]]>
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