Greenation International Journal of Law and Social Sciences
Vol. 4 No. 4 (2026): (GIJLSS) Greenation International Journal of Law and Social Sciences (September

Legal Protection for Bank Employees in the Era of Digitalization: A Normative Legal Analysis of Indonesian Labor Law and OJK Regulations

Gatut Hendro Tri Widodo (Universitas Jayabaya, Jakarta, Indonesia.)
Mohamad Ismed (Universitas Jayabaya, Jakarta, Indonesia.)



Article Info

Publish Date
23 Oct 2026

Abstract

The rapid digitalization of the banking sector has transformed work structures, performance evaluation systems, and employment relations. While regulatory frameworks primarily emphasize consumer protection and financial system stability, limited attention has been given to legal protection for bank employees affected by digital transformation. This study examines legal protection for bank workers in the era of banking digitalization by analyzing its alignment with Indonesian labor law, Financial Services Authority (OJK) regulations, Bank Indonesia’s payment system policy, and personal data protection principles. Using normative legal research with statutory, conceptual, and analytical approaches, this article analyzes secondary legal materials and scholarly literature related to algorithmic management, digital surveillance, electronic performance monitoring, and workplace data governance. The analysis identifies three central issues: the transformation of work roles and performance targets, intensified digital surveillance, and unequal access to digital competency development. The study indicates a regulatory gap between labor law provisions and sectoral financial regulations, particularly regarding algorithmic transparency, workplace privacy, employee data protection, and psychosocial protection. It concludes that legal protection must be expanded through adaptive regulatory harmonization, human review of system-based employment decisions, proportional limits on workplace surveillance, and stronger protection of employee personal data.

Copyrights © 2026






Journal Info

Abbrev

GIJLSS

Publisher

Subject

Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Greenation International Journal of Law and Social Sciences (GIJLSS) is a journal that uses a blind peer-review model that can be accessed online. GIJLSS aims to publish a journal containing quality articles that will be able to contribute thoughts from theoretical and empirical perspectives for the ...