Lead Journal of Economy and Administration
Vol 5 No 1 (2026): Lead Journal of Economy and Administration (LEJEA)

Analysis of The Influence of Sponsorship, Social Media, Brand Image, Brand Trust, and Customer Satisfaction on Purchase Intention for Beauty Products

Syahla Salsabila (Universitas Esa Unggul)
Ferryal Abadi (Universitas Esa Unggul)



Article Info

Publish Date
15 Oct 2026

Abstract

The rapid growth of digitalization and the dominance of Generation Z as a major consumer segment make Purchase Intention an important indicator of marketing success. However, increasing exposure to advertising and branded content may lead to consumer fatigue and skepticism. This study examines the effects of Sponsorship, Social Media Content Influence, Brand Image, Brand Trust, and Customer Satisfaction on Generation Z’s Purchase Intention toward beauty products at booth fair events in Jabodetabek. A quantitative approach with a descriptive causal design was employed, using online questionnaire data from 170 respondents selected through purposive sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to assess validity, reliability, and hypothesized relationships. The results show that Brand Image and Customer Satisfaction positively and significantly affect Purchase Intention, while Brand Image also positively affects Brand Trust. Conversely, Sponsorship, Social Media Content Influence, and Brand Trust do not significantly affect Purchase Intention, and Brand Image does not mediate the relationship between Sponsorship and Purchase Intention. These findings emphasize the importance of strengthening Brand Image and Customer Satisfaction to increase Generation Z’s Purchase Intention in the beauty industry.

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Journal Info

Abbrev

Lejea

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Lead Journal of Economy and Administration is a periodical scientific journal published based on scientific journal principles aimed at publishing scientific works resulting from research, development and literature studies in the field of economy and administration, and scope this journal: Macro ...