Research Review: Jurnal Ilmiah Multidisiplin
Vol. 5 No. 2 (2026): Research Review: Jurnal Ilmiah Multidisiplin (Agustus 2026 - Januari 2027)

Faktor-Faktor yang Berhubungan dengan Stres Kerja pada Pengemudi Bentor Online “Maxim” di Kota Gorontalo

Moh. Wahyu Ismail (Universitas Negeri Gorontalo)
Herlina Jusuf (Universitas Negeri Gorontalo)
Tri Septian Maksum (Universitas Negeri Gorontalo)



Article Info

Publish Date
02 Nov 2026

Abstract

The development of the gig economy in the online transportation sector has created more flexible employment opportunities for the community. However, this working system may also increase the risk of work-related stress due to income uncertainty, extended working hours, and competition among drivers for orders. This study aimed to analyze the relationship between working hours, the number of orders, and competition among drivers with work-related stress among Maxim online motorized pedicab (bentor) drivers in Gorontalo City. This study employed a quantitative approach with a cross-sectional design. A total of 72 respondents were recruited using an accidental sampling technique. Data were collected through questionnaires and analyzed using the Chi-Square test to examine the relationships between the independent variables and work-related stress. The results indicated that working hours (p=0.670) and the number of orders (p=0.056) had no statistically significant relationships with work-related stress. In contrast, competition among drivers was significantly associated with work-related stress (p=0.023). These findings suggest that competition for orders is an important aspect to consider when addressing the risk of work-related stress among online transportation drivers. Therefore, Maxim is encouraged to consider implementing a more equitable order distribution system and providing education on stress management and occupational health to support drivers' well-being.

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Journal Info

Abbrev

er

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

Research Review: Jurnal Ilmiah Multidisiplin (e-ISSN: 2962-2743) merupakan jurnal nasional multidisiplin open access dan peer-reviewed yang diterbitkan oleh Transbahasa. Publikasi dalam jurnal ini mencakup artikel orisinal, review, maupun studi kasus yang memenuhi standar etika ilmiah. Fokus jurnal ...