SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Vol 15 No 4 (2026): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL

THE EFFECT OF WORK-LIFE BALANCE ON TURNOVER INTENTION THROUGH WORK STRESS AS A MEDIATING VARIABLE AT PT. X

Muhammad Imansyah Siregar (Magister Psikologi, Universitas Medan Area)
Hasanuddin (Magister psikologi, Universitas Medan Area)
Suryani (Magister psikologi, Universitas Medan Area)



Article Info

Publish Date
29 Oct 2026

Abstract

Employee turnover has become one of the major challenges for organizations in maintaining workforce stability and organizational effectiveness. PT. X experienced a relatively high employee turnover rate, indicating the need to identify factors influencing employees' intention to leave the organization. This study aims to examine the effect of work-life balance on Turnover Intention, the effect of work-life balance on work stress, the effect of work stress on Turnover Intention, and the mediating role of work stress in the relationship between work-life balance and Turnover Intention. A quantitative approach with an explanatory research design was employed. The population consisted of 418 employees of PT. X, and 229 respondents were selected using purposive sampling. Data were collected through a structured questionnaire using a seven-point Likert scale and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS version 3.2.8. The results revealed that work-life balance had a negative and significant effect on Turnover Intention and work stress, while work stress had a positive and significant effect on Turnover Intention. Furthermore, work stress significantly mediated the relationship between work-life balance and Turnover Intention. These findings indicate that improving employees' work-life balance can reduce work stress and ultimately decrease Turnover Intention. The study highlights the importance of organizational policies that promote work-life balance to enhance employee well-being and strengthen employee retention.

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Journal Info

Abbrev

sosioedukasi

Publisher

Subject

Education Social Sciences Other

Description

urnal sosioedukasi (e-ISSN: 2541-612X, Print ISSN 2086-6135) diterbitkan oleh Fakultas Keguruan dan Ilmu Pendidikan Universitas PGRI Banyuwangi, diterbitkan dua kali setahun pada bulan mei dan november. fokus Scientific Journals of Education and Social. Jurnal sosioedukasi mencakup semua bidang dan ...