General Background: The digitalization of village government through Sistem Informasi Desa (SID) has not been accompanied by evenly distributed human resource (HR) readiness among village officials. Specific Background: In Sidoarjo Regency, 174 of 209 villages have implemented SID, but only 98 operate the system effectively. In Sidokepung Village, the OpenSID-based SID has been implemented since 2021, yet its management still relies on a single operator. Knowledge gap: Despite the growing implementation of Sistem Informasi Desa (SID), limited research has examined how village officials’ competence, knowledge, work attitudes, and productivity collectively influence the effective and sustainable management of these systems, particularly in villages that rely on a single operator. Aims: This study aims to analyze the quality of human resources among village officials in Sidokepung Village, Buduran District, Sidoarjo Regency, in managing SID based on four dimensions: competence, knowledge, work attitude, and productivity. Result: The quality of human resources among village officials is uneven and remains limited to basic operational functions. The use of advanced SID features is limited, knowledge of data security and updating remains low, passive resistance and dependence on a single operator persist, and collective digital productivity has not yet been established. Novelty: This study highlights the distribution of HR capacity as a key factor in the successful implementation of SID, particularly through the relationship between officials' competencies, dependence on a single operator, and collective digital productivity. Implication: Optimizing SID requires continuous training, the distribution of competencies among village officials, and the strengthening of a digital work culture to improve technology utilization and reduce dependence on a single operator.
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