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All Journal JKMP (Jurnal Kebijakan dan Manajemen Publik)
Ahmad Riyadh Umar Balahmar
Universitas Muhammadiyah Sidoarjo, Jawa Timur, Indonesia
Environmental Science Law, Crime, Criminology & Criminal Justice

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Digitalization of Village Services in the VUCA Era: A Systematic Literature Review: Digitalisasi Pelayanan Desa di Era VUCA: Tinjauan Literatur Sistematis Lailul Mursyidah; Hendra Sukmana; Isnaini Rodiyah; Ahmad Riyadh Umar Balahmar; Eni Rustianingsih
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 14 No 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v14i1.2084

Abstract

Digital transformation in the public sector is a crucial strategy for improving the quality of public services and strengthening governance in the VUCA (Volatile, Uncertain, Complex, and Ambiguous) era. Village governments, as the government units closest to the community, play a strategic role in providing basic administrative services. This article aims to examine SIPRAJA as a form of village service digitalization from a VUCA perspective through a systematic literature review. The research data was obtained from scientific articles indexed by Scopus, ScienceDirect, and Google Scholar from 2015 to 2024. The study results indicate that village service digitalization plays a significant role in improving service efficiency, government transparency, and participation in village governance. However, the implementation of village digitalization still faces various challenges, such as limited digital infrastructure and literacy gaps.
The Influence of Regional Government Policy Implementation on the Effectiveness of Ketapanrame Trawas Tourism Village Development: Pengaruh Implementasi Kebijakan Pemerintah Daerah Terhadap Efektivitas Pengembangan Desa Wisata Ketapanrame Trawas Hendra Sukmana; Ilmi Usrotin Choiriyah; Ahmad Riyadh Umar Balahmar
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 13 No 2 (2025): Oktober
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v13i2.1957

Abstract

The study was conducted with the aim of determining and analyzing the effect of local government policy implementation on the effectiveness of Ketapanrame Trawas tourism village development in Mojokerto Regency. The study was conducted using a quantitative approach with a causal associative research design. Data collection techniques were carried out using questionnaires involving employees of the Tourism Office, village officials, business actors, and tourists. The data were obtained and analyzed using simple linear regression. The results showed that the implementation had a significant effect on the effectiveness of the development of the Ketapanrame Trawas tourist village in Mojokerto Regency. The r-square value was below 50%, indicating that the policy implementation was not yet optimal in supporting the development of the Ketapaname Trawas tourist village in Mojokerto Regency
Digitalization of Village Services in the VUCA Era: A Systematic Literature Review: Digitalisasi Pelayanan Desa di Era VUCA: Tinjauan Literatur Sistematis Lailul Mursyidah; Hendra Sukmana; Isnaini Rodiyah; Ahmad Riyadh Umar Balahmar; Eni Rustianingsih
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 14 No 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v14i1.2084

Abstract

Digital transformation in the public sector is a crucial strategy for improving the quality of public services and strengthening governance in the VUCA (Volatile, Uncertain, Complex, and Ambiguous) era. Village governments, as the government units closest to the community, play a strategic role in providing basic administrative services. This article aims to examine SIPRAJA as a form of village service digitalization from a VUCA perspective through a systematic literature review. The research data was obtained from scientific articles indexed by Scopus, ScienceDirect, and Google Scholar from 2015 to 2024. The study results indicate that village service digitalization plays a significant role in improving service efficiency, government transparency, and participation in village governance. However, the implementation of village digitalization still faces various challenges, such as limited digital infrastructure and literacy gaps.
The Quality of Human Resources Among Sidokepung Village Officials in Managing SID: Kualitas Sumber Daya Aparatur Desa Sidokepung dalam Mengelola SID Isnaini Rodiyah; Lailul Mursyidah; Ahmad Riyadh Umar Balahmar; Eni Rustianingsih; Griselda Amanda Archiey Putri
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 14 No 2 (2026): Oktober
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v14i2.2130

Abstract

General Background: The digitalization of village government through Sistem Informasi Desa (SID) has not been accompanied by evenly distributed human resource (HR) readiness among village officials. Specific Background: In Sidoarjo Regency, 174 of 209 villages have implemented SID, but only 98 operate the system effectively. In Sidokepung Village, the OpenSID-based SID has been implemented since 2021, yet its management still relies on a single operator. Knowledge gap: Despite the growing implementation of Sistem Informasi Desa (SID), limited research has examined how village officials’ competence, knowledge, work attitudes, and productivity collectively influence the effective and sustainable management of these systems, particularly in villages that rely on a single operator. Aims: This study aims to analyze the quality of human resources among village officials in Sidokepung Village, Buduran District, Sidoarjo Regency, in managing SID based on four dimensions: competence, knowledge, work attitude, and productivity. Result: The quality of human resources among village officials is uneven and remains limited to basic operational functions. The use of advanced SID features is limited, knowledge of data security and updating remains low, passive resistance and dependence on a single operator persist, and collective digital productivity has not yet been established. Novelty: This study highlights the distribution of HR capacity as a key factor in the successful implementation of SID, particularly through the relationship between officials' competencies, dependence on a single operator, and collective digital productivity. Implication: Optimizing SID requires continuous training, the distribution of competencies among village officials, and the strengthening of a digital work culture to improve technology utilization and reduce dependence on a single operator.
Co-Authors Eni Rustianingsih Griselda Amanda Archiey Putri Hendra Sukmana Ilmi Usrotin Choiriyah Isnaini Rodiyah Lailul Mursyidah Lailul Mursyidah