Observasi: Jurnal Publikasi Ilmu Psikologi
Vol. 4 No. 4 (2026): November : Observasi: Jurnal Publikasi Ilmu Psikologi

Artificial Intelligence dan Emotional Intelligence sebagai Prediktor Workplace Well-Being pada Karyawan

Karunia Mulya Firdauzy Ahsan (Universitas Negeri Yogyakarta)
Farida Agus Setiawati (Universitas Negeri Yogyakarta)
Syariful Syariful (Universitas Informatika dan Bisnis Indonesia)



Article Info

Publish Date
01 Nov 2026

Abstract

The development of Artificial Intelligence (AI) has transformed the way employees perform their work and has created both opportunities and challenges for workplace well-being (WWB). Alongside technological change, Emotional Intelligence (EI) represents an important personal resource that may support employees in managing work demands and maintaining positive workplace experiences. This study aims to examine the contribution of AI and EI to WWB among employees. The study used a quantitative survey design involving 86 private-sector employees in Makassar who had experience using AI in their work. Data were collected through online questionnaires using the Workplace Well-Being Questionnaire, Emotional Intelligence Scale, and General Attitudes towards Artificial Intelligence Scale. The analytical framework was changed from mediation analysis to multiple linear regression, with AI and EI positioned as two independent variables and WWB as the dependent variable. Based on the relationships reported in the original dataset, AI was positively associated with WWB (r = 0.578), EI was positively associated with WWB (r = 0.610), and AI and EI were strongly correlated (r = 0.781). The reported structural coefficients also indicate positive effects of AI and EI on WWB. These findings support the interpretation that AI and EI are relevant predictors of workplace well-being.

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Journal Info

Abbrev

Obsesrvasi

Publisher

Subject

Physics Social Sciences

Description

psikologi umum, seperti klinis, pendidikan, sosial, industri dan organisasi, atau tema lain seperti psikologi positif dan ...