Jurnal Teknologi dan Manajemen Informatika
Vol 3, No 2 (2017): Juli 2017

PENGARUH KUALITAS SISTEM, KUALITAS INFORMASI, KUALITAS LAYANAN, TERHADAP KEPUASAN PENGGUNA SISTEM INFORMASI AKADEMIK UNIVERSITAS MERDEKA MALANG

Listanto Tri Utomo (Universitas Merdeka Malang)
Yusaq Tomo Ardianto (Universitas Merdeka Malang)
Nanik Sisharini (Universitas Merdeka Malang)

Article Info

Publish Date
13 Sep 2017

Abstract

The aims of this article are making explanation on any variables introduced by DeLone and McLean (2003), such as system quality, information quality, service quality, individual impact organization impact, and net benefit. These variables were implemented to the academic information system (SIAKAD) in Universitas Merdeka Malang. By quantitative research, the impact of these variables to the users satisfication will be known. And also, what variable be a most affecting in this system.DOI: https://doi.org/10.26905/jtmi.v3i2.1425

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Journal Info
Jurnal Teknologi dan Manajemen Informatika
Website

Abbrev

jtmi

Publisher

Universitas Merdeka Malang

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Engineering

Description

Jurnal Teknologi dan Manajemen Informatika (JTMI) diterbitkan oleh Fakultas Teknologi Informasi Universitas Merdeka Malang. JTMI terbit 2 edisi per tahun pada Januari - Juni dan Juli - Desember dengan scope ilmu komputer yang mencakup teknologi informasi, sistem informasi, dan manajemen informatika. ...