A Comparison of International and Domestic Hotels in Sanya, Hainan Province, China

Warangkana Thawornwiriyatrakul, Yi Du, Chuanchen Bi &

PROCEEDING ICTESS (Internasional Conference on Technology, Education and Social Sciences)
2018: PROCEEDING ICTESS

This paper focused on the hotel industry in Sanya, the southern city in HainanProvince, China. Its objective was to compare domestic 5-star with international 5-starhotel and to find out the differences between the two hotels. Using qualitative approachwith in-depth interview, observation and a systematic of review literature, we foundthe differences of each hotel operation and effective suggestions to make a betterdevelopment, according to their market environment. To understand these differences,the paper indicates them in the context of advantages, disadvantages and suggestions inthe competitive market environment.