Hasanuddin Journal of Applied Business and Entrepreneurship
Vol 1 No 3 (2018)

PENGARUH BRAND IMAGE DAN KUALITAS PRODUK TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN MOBIL HILUX DI KABUPATEN MERAUKE

Muhammad Awal (Unknown)
Dian Parawansa (Unknown)
Jumidah Maming (Unknown)



Article Info

Publish Date
12 Jul 2018

Abstract

Developments in the business world in Indonesia is very rapid, the challenges that will be faced by business people will be more difficult. This study aims to know to know the effect of Brand Image and Product Quality to Satisfaction and Customer Loyalty Hilux Car in Merauke District. This research uses quantitative method. In this research use path analysis model because of independent variable with dependent variable to mediation that influence. This analysis is assisted by SPSS 22.0 software. Test results have been done indicate that Brand Image positively and significantly influence on satisfaction, product quality positively and significantly influence on satisfaction, Brand Image positively and significantly influence on Customer Loyalty, Product quality positively and significantly influence to customer loyalty, Satisfaction positively and significantly influence customer loyalty.

Copyrights © 2018






Journal Info

Abbrev

hjabe

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Hasanuddin Journal of Applied Business and Entrepreneurship (HJABE) is a peer-reviewed journal published by Master of Management, Faculty of Economics and Business, Hasanuddin University. HJBE published quarterly in January, April, July, and October. It provides an academic platform for ...