Bisma: Jurnal Bisnis dan Manajemen
Vol 10 No 2 (2016)

PENGARUH JASA LAYANAN, HARGA, PROSES TERHADAP KEPERCAYAAN DAN PERILAKU PENGGUNAAN ULANG MASYARAKAT PADA ADVOKAT DI KABUPATEN JEMBER

Widhiarti, Any (Unknown)

Article Info

Publish Date
09 May 2016

Abstract

Abstract : This study aims to examine the effect of service, price, process on trust and behavior of community reuse at Advocate in Jember Regency. Type of research with quantitative approach, sample 114 clients who need assistance 5 services advocate registered in PERADI Jember District. The analysis tool is data analysis model with Assumption Structural Equation Modeling (SEM) Test. Result of research, that is: (1) service, price, and process have significant influence to public trust in Advokat in Jember Regency; (2) services, prices, and processes have a significant effect on the behavior of community reuse at Advocate in Jember District. Keywords : Services , price, process on trust , re-use behavior

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Journal Info
Bisma: Jurnal Bisnis dan Manajemen
Website

Abbrev

BISMA

Publisher

Universitas Jember

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other

Description

Bisma terbit secara berkala pada bulan Januari, Mei dan September dengan ISSN 1978-3108 (print), bertujuan untuk menyebarluaskan artikel hasil riset, hasil pemikiran (telaah analitis-kritis) dan artikel ulasan atas artikel yang pernah dipublikasikan dalam bidang bisnis dan manajemen. Bisma menerima ...