International Journal of Supply Chain Management
Vol 3, No 2 (2014): International Journal of Supply Chain Management (IJSCM)

Improving Volunteer Productivity and Retention during Humanitarian Relief Efforts

Lassiter, Kyle (Unknown)
Alwahishie, Abdelwahab (Unknown)
Taaffe, Kevin (Unknown)



Article Info

Publish Date
25 Jun 2014

Abstract

In the aftermath of a disaster, humanitarian organizations quickly assemble a workforce that can immediately serve a communitys needs. However, these needs change over time, and the volunteer base (and their skill sets) also changes over time. In this paper, a mathematical programming model is formulated to solve a volunteer assignment problem in which beneficiaries needs are addressed based on how many volunteers are assigned to each of the levels of needs. In addition, we also examine the changes in these volunteer assignments based on several key cost parameters, need likelihood scenarios, and volunteer training opportunities. Under various demand scenarios, the optimum decision is to begin training some unskilled volunteers early in the response period even when the short-term, unskilled task demands are still high, in preparation for the more skilled, long-term task demands that are yet to come. Humanitarian relief organization managers who generally feel as though a peak of long-term/skilled volunteer task demands will come at some point during the disaster response should strongly consider allowing volunteer training assignments.

Copyrights © 2014






Journal Info

Abbrev

IJSCM

Publisher

Subject

Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

Description

International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts ...