In this paper, we develop an economic order quantity model with imperfect quality, inspection errors and sales returns, where upon the arrival of order lot, 100% screening process is performed and the items of imperfect quality are sold as a single batch at a lessen price, prior to receiving the next shipment. The screening process to remove the defective items may involve two types of errors. In this article we extend the Khan et al. (2011) model by considering demand and defective rate in fuzzy sense and also sales return in our model. The objective is to determine the optimal order lot size to maximize the total profit. We use the signed distance, a ranking method for fuzzy numbers, to find the approximate of total profit per unit time in the fuzzy sense. The impact of fuzziness of fraction of defectives and demand rate on optimal solution is showed by numerical example.
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