The Information Technology and Systems ITS, is an open access and peer reviewed journal whose avenue for scholarly work emphasizes using information technology, systems theory, and information analytics to study issues in the design, built, commercial, cultural, and natural contexts. The Journal offers a venue for scholarly study on applications of systems thinking, information systems, electronic business, data analytics, information sciences, information management, business intelligence, and complex adaptive systems in the application domains of business environment, health administration, built environment, cultural settings, and natural environment. The journal provides a platform for professionals in the field of IT to exchange their expertise and experiences. It aims to promote discussions on the design, development, implementation, management, and assessment of diverse IT applications among practitioners, researchers, managers, and IT policymakers.