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INDONESIA
Jurnal Kesehatan Vokasional
Published by Universitas Gadjah Mada
ISSN : 25410644     EISSN : 25993275     DOI : -
Core Subject : Health, Science, Education,
Computer Science & IT Education Health Professions Nursing Public Health
Jurnal Kesehatan Vokasional (JKesVo) with registered number ISSN 2541-0644 (print), ISSN 2599-3275 (online) is a collection of health scientific articles, especially in the field of medical records and health information as well as applied health sciences such as midwifery, nursing and others who are initiated by the department of health services and information, vocational college of universitas Gadjah Mada (UGM). The initial frequency of publication in 2016 is in October and then the second issue in April 2017, by 2017 the frequency of issuance changes from October and April to May and November
Arjuna Subject : -
Articles 2 Documents
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Search results for , issue "Vol 10, No 4 (2025): November" : 2 Documents clear
Integration of Service Quality and Sustainability on Revisit Intention Dwi, Doni Nugroho; Pujiyanto, Eko; Damayanti, Retno Wulan
Jurnal Kesehatan Vokasional Vol 10, No 4 (2025): November
Publisher : Sekolah Vokasi Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jkesvo.110324

Abstract

Background: Hospital service quality played an important role in improving patient satisfaction and loyalty. However, sustainability, particularly the triple bottom line, became a new challenge in modern hospital management. Several studies demonstrated significant influences of service quality and sustainability on patients' intentions to revisit, yet studies that systematically integrated both aspects, especially in specialist hospitals, remained limited.Objective: This study aimed to examine the relationship between service quality dimensions and sustainability in relation to patient satisfaction and revisit intention, as well as to formulate future research agendas concerning sustainable healthcare services.Methods: Literature was collected using the PRISMA method from the Scopus and Google Scholar databases, covering publications from 2019 to 2025.Results: The analysis indicated that most of the reviewed literature employed the PLS-SEM method to examine the relationship between service quality and patient satisfaction. The findings consistently showed that service quality dimensions affected patient satisfaction, while sustainability dimensions contributed significantly to service perception and patients’ revisit intention. However, studies examining the integration of service quality and the triple bottom line remained scarce.Conclusion: The integration of service quality and sustainability emerged as an important aspect in improving service quality and patient retention. This study provided direction for future research and hospital practices aiming to develop value-oriented service systems with long-term and operational sustainability.
Psychosocial Hazard Awareness: Health and Non-Health Workers in Semarang Dental, Oral Hospitals Prasetio, Diki Bima; Sahiroh, Eli; Putri, Nasya Adelia; Pramesti, Shinta Dwi Surya; Setyaningsih, Yuliani; Lestari, Sri; Arti, Dwi Windu Kinanti; Bayusunuputro, Billy Zia Napoleon
Jurnal Kesehatan Vokasional Vol 10, No 4 (2025): November
Publisher : Sekolah Vokasi Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jkesvo.110967

Abstract

Background: Psychosocial hazards are one of the risks that affect the mental health of hospital workers..Objective: This study aimed to assess awareness of psychosocial hazards in health and non-health workers at Dental and Oral Hospitals in Semarang.Methods: This cross-sectional study involved 154 respondents using a Psychosocial Survey of Healthcare Workers questionnaire that was adapted in Indonesian, covering 12 dimensions. The independent variables were age, gender, years of service, unit section, education level, and marital status, while the dependent variable was psychosocial hazard awareness.Results: The results showed that 57.1% of respondents had a good level of awareness of psychosocial hazards. Chi-square analysis showed a significant relationship between age (p=0.006), working period (p=0.002), education level (p=0.020), and marital status (p=0.043) and the level of awareness of psychosocial hazards, while gender and work unit showed no significant relationship. The results of the multivariate test with multiple logistic regression revealed the most significant factors, namely age (0.004) and education level (0.020).Conclusion: This awareness was important to prevent fatigue and mental disorders. Efforts to increase education about psychosocial hazards in the work environment were needed as a preventive measure to maintain the mental health of hospital workers.

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