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INDONESIA
Sawala : Jurnal Administrasi Negara
Published by Universitas Serang Raya
ISSN : 23022231     EISSN : 25984039     DOI : -
Core Subject : Social,
Social Sciences
Journal Sawala is published two times a year in April and Oktober. This journal contains scientific articles on Public Administration science written in two languages: Bahasa Indonesia and English. The article is published in form of empirical research, conceptual or theoretical framework or issues related to the Public Administration sciences. Journal Sawala particularly focuses on the main problems in the development of the sciences of public policies and administrations areas. It covers the Administration Development, The Regional Autonomy And Bureaucracy, The State Apparatus, Good Governance, Government, The Decentralisation, Public Services, The Public Management, The Governance And Its Policy, And Any Social Sciences, Politics and Regional Planning.
Arjuna Subject : -
Articles 5 Documents
 1 
Search results for , issue "Vol. 5 No. 1 (2017)" : 5 Documents clear
Birokrasi, Kekuasaan dan Bisnis Hikmah Nuraini
Sawala : Jurnal Administrasi Negara Vol. 5 No. 1 (2017)
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (198.739 KB) | DOI: 10.30656/sawala.v5i1.466

Abstract

Bureaucracy as an instrument of administrative processes in the process of policy implementation. Strategic existence in the governance process, making it a class of its own, so there are some assumptions that the bureaucracy can build their own interests. Bureaucracy always have their own interests. Although there are indeed some influential institutions around. However, its existence as a class of its own making for a more participatory in the policymaking process. Bureaucracy as the frontline in the implementation of governance required for professional and not co-opted by political interests so that he can show that the ideal posture in the public expected. Progress of a nation one of which is determined by the ability of the bureaucratic apparatus in carrying out its duties and functions, namely, as a public servant to the community in a professional and accountable. If the public can be served well by the bureaucratic apparatus, the apparatus itself bureaucracy was able to put the position and his position as a civil servant
Studi Dampak Implementasi Motto Kota Serang dengan Pendekatan Teori Fenomenologi Husserl Marthalena Marthalena
Sawala : Jurnal Administrasi Negara Vol. 5 No. 1 (2017)
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (285.074 KB) | DOI: 10.30656/sawala.v5i1.467

Abstract

Serang City has a symbol in which there is the Motto Serang Madani City. A word that becomes motivation from Serang city in running its government. The motto should be a mutual consensus between the people of Serang City and the city government of Serang. The motto that should have been the way of life of the people of Serang City. Implementation of the Serang City Motto is observed in depth with regard to the visible phenomenology. If the implementation is going well then it will seem the impact in daily life of the people of Serang city associated with the Motto. In his writing, Motto's implementation is reviewed in the areas of hygiene, orderliness, arrangement of street vendors, parking, terminal arrangement and public transportation. The result of this research is to see the various phenomenon that appear in the field can be concluded that the motto of Serang Madani City is not implemented in the middle of life of Serang city because of the low self awareness (self consiusnes) of Serang City to obey the regulations that have been made by the government of Serang City
Membangun Konsensus dan Mengelola Konflik Kerjasama Pemerintah-Swasta dalam Penyediaan Air Bersih Hanantyo Sri Nugroho
Sawala : Jurnal Administrasi Negara Vol. 5 No. 1 (2017)
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (206.124 KB) | DOI: 10.30656/sawala.v5i1.463

Abstract

Market restructuring in the form of bureaucratic entrepreneurship enables the government to achieve the results needed to solve the problem. However, such a dominant worldview proves unsuccessful in providing problem solving. On the one hand, the emergence of a new economic relations structure in the form of public-private partnerships should continue to contribute positively to the private sector in gaining advantage over the sustainability of cooperation, whereby market mechanisms become incentives that allow private parties to derive interest from their involvement. On the other hand, government-private cooperation results in the inability of the community to access the services provided. Therefore, there is a need for a breakthrough in a more innovative contracting system so that it can become a consensus on public-private partnerships related to water supply. This research is qualitative using desk-research method. The result of the research shows that the cooperation system which is more suitable with the condition of public-private cooperation in the provision of clean water in Indonesia is the contract wake system. In the wake contracting system the water utility right is an instrument in the licensing system used by the government to limit the volume of water obtained and used by the private sector. That is, the instrument becomes the press point of government control over the use of water rights by private parties. Therefore, there is no more ownership and control over the water resources.
Pengaruh Kualitas Pelayanan Terhadap Tingkat Kepuasan Pelanggan (Studi Pada PT Pegadaian (Persero) Pegadaian Unit Pelayanan Cabang Labuan) Rethorika Berthanila
Sawala : Jurnal Administrasi Negara Vol. 5 No. 1 (2017)
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (277.106 KB) | DOI: 10.30656/sawala.v5i1.464

Abstract

The influence of service quality on customer satisfaction (Study at  PT Pegadaian (Pesero) Pegadaian Unit Service Branch Labuan)  Rethorika Berthanila. This study aims to examine the influence of service quality on customer satisfaction (Study at PT Pegadaian (Pesero) Pegadaian Unit Pelayanan Cabang Labuan).  This research is quantitative, while the population and samples taken as many as 50 customers with the accidental sampling. Research instrument data using three types of tools, namely questionnaires using Likers scale model. The questionnaire was prepared with the construction of various theories of data analysis performed at the 95% level the result is significantly along the existing hypothesis. So the results of this study told that the variable quality of service can affect satisfaction in PT. Pegadaian (Persero) Pegadain Unit Service Branch Labuan.
Urgensi Program Pengembangan Kompetensi SDM secara berkesinambungan di Lingkungan Instansi Pemerintah Raden Yudhy Pradityo Setiadiputra
Sawala : Jurnal Administrasi Negara Vol. 5 No. 1 (2017)
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (211.822 KB) | DOI: 10.30656/sawala.v5i1.465

Abstract

Urgency of Sustainable Human Resource Development Program in Government Institution Competence is the ability of every human resources work that includes aspects of knowledge, skills and work attitude that is absolutely necessary in carrying out its duties. Development of this competency is done to meet the competency gap. With the development of competence is expected to balance the competence of each employee with the standard of competence of the employee. The purpose of this study is to know the urgency of competency development program Human Resources in continuous Environment Government Institutions. The research method used is qualitative approach with descriptive method. Technique of data collection is done by searching the document of regulation and review literature. The result and discussion in this research is the need for competence development to produce professional ASN, have basic value, professional ethics, free from political intervention, clean from corruption, collusion and nepotism. Government agencies to fulfill the right of each ASN will be bigger and required work units that have the main duties, functions and functions of developing human resource competencies. Human resource competency development programs in government agencies should be carried out continuously. This is because the development of competence is an obligation that must be done by every government agency to fulfill the right of each ASN. Continuous programs will produce targeted and clear outputs in determining follow-up on implementation.

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