cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
-
Contact Email
-
Phone
-
Journal Mail Official
-
Editorial Address
-
Location
Kota denpasar,
Bali
INDONESIA
International Journal of Social Science and Business
Published by Universitas Pendidikan Ganesha
ISSN : 26146533     EISSN : 25496409     DOI : -
Core Subject : Social,
Social Sciences
International Journal of Social Science and Business (IJSSB) is an open access, peer-reviewed and refereed journal published by Universitas Pendidikan Ganesha (Undiksha), Indonesia. The main objective of IJSSB is to provide an intellectual platform for the international scholars. IJSSB aims to promote interdisciplinary studies in Businnes and social science and become the leading journal in Businnes and social science in the world.
Arjuna Subject : -
Articles 9 Documents
 1 
Search results for , issue "Vol. 3 No. 1 (2019): February" : 9 Documents clear
The Influence of Service Quality on Customer Satisfaction at CIMB Bank, Solok City West Sumatera rini parmila yanti; Yeni M; Sartia Yuliana
International Journal of Social Science and Business Vol. 3 No. 1 (2019): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v3i1.15724

Abstract

The objectives to be achieved through this research are as follows: 1). To Learn How to Shape Commercial Service Quality at At CIMB Bank, Solok City West Sumatera .2). To Learn How to Form Customer Satisfaction At CIMB Bank, Solok City West Sumatera. 3). To Learn How to Influence of Service Quality on Customer Satisfaction At Cimb Bank Solok City West Sumatera Influence research on the implementation of service quality on customer satisfaction At CIMB Bank, Solok City West Sumatera. This effect, researchers using survey research method with qualitative and quantitative approaches. From the research results presented the following conclusions: 1) .The quality of service At CIMB Bank, Solok City West Sumatera still less for it needs to be improved again service excellence so that customers feel more comfortable and happy in bertransaksi.2) Satisfaction in the service At CIMB Bank, Solok City West Sumatera should be increased to clients that the service is fast and accurate and easy to transaction At CIMB Bank, Solok City West Sumatera. 3) Based on the results of hypothesis testing results obtained through the correlation between the Influence Quality of service (X) to the satisfaction of the customer (Y) is obtained by 0868, meaning between Quality of service and satisfaction of customers there is a very strong and positive with a significant level less than 0.005, namely of 0000. While the value of determinant coefficient (R-Square) Influence Quality of service X) is equal to 0754, or 75.4%, where the variation increases and decreases in customer satisfaction (Y) can be explained by the variable quality of service Influence of 75.4%, while the remaining 24.8% customer satisfaction influenced by other factors not included in the variables studied. To test the regression Y = a + bX obtained Y = 172+ 0513 (Quality of service), this shows the positive effects generated by the quality of service to the satisfaction of the customer. This means that if the quality of service (X) is increased by 1 point then it will give effect to customer satisfaction for 172+ 0513 Based on the hypothesis test (t test) obtained t count of 12 118 while ttabel amounted to 1,671. Thus t count 12 118> ttable 1671, so the hypothesis (Ho) is rejected and (Ha) received acceptable. This means that there is the influence of service quality on customer satisfaction. In connection with the above conclusions, put forward suggestions as follows: 1. To improve the quality of service should be a reform of the Bank as provided briefing for employees and improving facilities for the convenience customers. 2. To increase employee satisfaction can provide the best service to customers so that customers feel comfortable and pleased.3. Based on the results of hypothesis testing there is influence between service quality and customer satisfaction. to see the influence between service quality and customer satisfaction indicators of service need attention
Evaluasi Sistem Informasi Akuntansi Persediaan pada Dira Supermarket (Dira Shopping Center) Ambulu Inayatul Qutsiyah; Moh. Halim; Rendy Mirwan A
International Journal of Social Science and Business Vol. 3 No. 1 (2019): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v3i1.17158

Abstract

Tujuan penelitian ini adalah untuk mengetahui kesesuaian sistem informasi akuntansi persediaan menurut konsep dan teori pada Dira Supermarket Ambulu. Jenis data yang digunakan adalah data kualitatif dengan sumber data primer dan sekunder. Penelitian ini dilakukan dengan teknik analisis data kualitatif melalui wawancara dan dokumentasi. Hasil penelitian menunjukkan bahwa sistem informasi akuntansi yang diterapkan oleh Dira Supermarket Ambulu terdapat beberapa prosedur yang tidak sesuai dengan konsep dan teori
Pengaruh Partisipasi Pemakai Sistem Informasi, Kemampuan Pemakai Sistem Informasi, Ukuran Organisasi terhadap Kinerja Sistem Informasi Akuntansi Indra Fatmawati; Dwi Cahyono; Astrid Maharani
International Journal of Social Science and Business Vol. 3 No. 1 (2019): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v3i1.17159

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh partisipasi sistem informasi pengguna, kemampuan pengguna sistem informasi, ukuran organisasi terhadap kinerja sistem informasi akuntansi (studi empiris pada OPD (organisasi daerah Kabupaten Lumajang). Dalam penelitian ini adalah karyawan / karyawan & karyawan pengguna teknologi informasi di Kantor Wilayah (Perangkat Daerah) Kabupaten Lumajang, berjumlah 50 orang. Metode analisis data yang digunakan adalah metode analisis regresi linier berganda. Uji hipotesis yang digunakan adalah uji t, uji F dan koefisien tekad. Hasil penelitian menunjukkan bahwa partisipasi pengguna sistem informasi berpengaruh pada kinerja SIA (Organisasi Perangkat Daerah) OPD Kabupaten Lumajang. Kemampuan pengguna sistem mempengaruhi kinerja SIA (Organisasi Perangkat Daerah) Kabupaten Lumajang. Ukuran organisasi memengaruhi kinerja OPD SIA (Organisasi Perangkat Daerah) Kabupaten Lumajang
Peranan Biaya Kualitas dalam Mendukung Pengendalian Kualitas Produk pada UD. Mutiara Rasa Jember Isnay Jannatur Rizka
International Journal of Social Science and Business Vol. 3 No. 1 (2019): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v3i1.17160

Abstract

Penelitian mengenai Peranan Biaya Kualitas Dalam Mendukung Pengendalian Kualitas Produk Pada UD. Mutiara Rasa Jember merupakan studi kasus pada perusahaan. Tujuan yang ingin dicapai yaitu untuk mengetahui Laporan Biaya Kualitas dalam mendukung Pengendalian Kualitas Produk pada UD. Mutiara Rasa Jember. Metode penelitian laporan data yang digunakan dengan cara mengidentifikasi biaya-biaya untuk menyusun laporan biaya kualitas. Dari hasil laporan biaya kualitas yang diperoleh informasi bahwa biaya kualitas total besarnya berbeda dan cenderung menurun terhadap presentase penjualan. Hasil penelitian menunjukan bahwa usaha peningkatan kualitas, dari pada melakukan kesalahan atau pengerjaan ulang lebih baik melakukan tindakan-tindakan pencegahan untuk mdenghindari kualitas rendah. Sehingga perusahaan dapat meningkatkan atau mempertahankan kepuasan konsumen
Analisis Perlakuan Akuntansi Zakat pada Lembaga Amil Zakat Baitul Maal Hidayatullah (BMH) Kabupaten Bondowoso Imas Novita Mayangsari; Dania Puspitasari
International Journal of Social Science and Business Vol. 3 No. 1 (2019): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v3i1.17161

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana perlakuan akuntansi pengelolaan zakat pada Lembaga Amil Zakat BMH Kabupaten Bondowoso. BMH sebagai entitas ekonomi lembaga pengelolaan zakat membutuhkan suatu standart0akuntansi baku untuk pencatatan, pengukuran, dan penyajian laporan keuangannya.  Metode penelitian yang digunakan adalah metode analisa deskriptif yaitu penerapan laporan keuangan yang meliputi analisis0terhadap pengakuan, pengukuran, pengungkapan dan pelaporanya. Hal ini dilakukan karena sampai saat ini belum terdapat standar akuntansi untuk lembaga amil zakat yang dikelola oleh lembaga tersebut. Hasil penelitian0ini dapat diungkapakan bahwa saat ini penerapan akuntansi di BMH Kabupaten Bondowoso masih belum menerapkan akuntansi zakat sesuai dengan yang ditetapkan oleh PSAK No.109 dalam hal pelaporan keuangannya
Tourism Perception of General Toilet Hygiene in Objects and Tourist Attractions in Bali I Wayan Sunarsa; Nyoma Dini Andiani
International Journal of Social Science and Business Vol. 3 No. 1 (2019): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v3i1.17162

Abstract

This study aims to determine the perception of tourists on the cleanliness of public toilets in Tourist Objects and Attractions in Bali. The population of this study is all public toilets that are spread on the attractiveness of tourism in all districts and cities in Bali. The toilet samples used were 20 public toilets and a sample of 10 respondents from each toilet or equal to 200 people. Data collection methods used are interviews, observations, and questionnaires. Data analysis techniques used are qualitative descriptive and analysis of interest and performance levels. The results showed that tourists' perception of the cleanliness of public toilets on tourist objects and attractions in Bali was 2.18, which meant that the toilets were less clean. Tourist comments show smelly, dirty toilets, no tissue and no soap. The level of suitability between experience and tourist expectations of cleanliness and public toilet facilities at tourist attractions in Bali is 47%. This shows that only 47% of tourist expectations can be met. While the remaining 53% cannot be fulfilled
The Improvement of Student Learning Outcomes at SMKN 5 Jember Yayuk Widhyawati; Muhammad Dimyati; Hary Sulaksono
International Journal of Social Science and Business Vol. 3 No. 1 (2019): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v3i1.17163

Abstract

The quality of education in a school, one of which can be seen from the learning outcomes of its students. Student learning outcomes at SMKN 5 Jember can be measured from four factors, such as: learning environment, teacher competency, learning method and student absorption in receiving lessons. Based on the explanation above, the formulation of the problem in this study is how is the influence of the learning environment, teacher competency, learning methods and student absorption in receiving lessons on student learning outcomes at SMKN 5 Jember. This study aims to examine whether there is an influence of /the learning environment, teacher competence, learning methods and student absorption in receiving lessons on student learning outcomes at SMKN 5 Jember. The population of this study were students of SMKN 5 Jember 2017/2018 academic year. In this study, researchers will use accidental sampling. Accidental sampling is a chance-based sample determination technique, that anyone who happens to meet with a researcher can be used as a sample, if it is seen by someone who happens to be a suitable data source. In this study, researchers took a sample of 30 respondents, because this study uses multiple linear regression analysis SPSS version 16 application. Based on data analysis shows that the learning environment has a significant effect on student learning outcomes at SMKN 5 Jember. Whereas teacher competency, learning method and student absorption in accepting lessons do not give effect to student learning outcomes at SMKN 5 Jember.
The Influence of Green Marketing, Attribute Tourism Products, E-Wom The Visit Decision Muhammad Syarif Hidayatullah Elmas
International Journal of Social Science and Business Vol. 3 No. 1 (2019): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v3i1.17254

Abstract

The research was done in Probolinggo aimed at to investigate the influence among variables green marketing, attribute tourism products, and e-wom on the variables of decision visit tourism objects in Probolinggo. The model of the research uses quantitative with a descriptive model. A values that is green marketing, attribute tourism products, and e-wom as the independent variable and decisions visit as dependent variable. A population that is used all visitors tourism objects in Probolinggo on October 2018 with samples from 80 people. The determination use random sample of sampling. The result of the research show significance value of green marketing is 0,003, attribute tourism products is 0,000, and e-wom is 0,690. So that variable green marketing, attribute tourism products significant its impacts to decision visit, while e-wom influential insignificant of the decision visit
Pengaruh Gaya Kepemimpinan dan Lingkungan Kerja terhadap Komitmen Karyawan dengan Motivasi sebagai Variabel Intervening Ni Wayan Mega Sari Apri Yani
International Journal of Social Science and Business Vol. 3 No. 1 (2019): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v3i1.17338

Abstract

LPD dikonsepsikan sebagai lembaga desa adat yang merupakan unit operasional serta berfungsi sebagai wadah kekayaan desa adat yang berupa uang atau surat-surat berharga lainnya. LPD Desa Adat Kedonganan dituntut untuk memiliki sumber daya manusia yang berkualitas. Tantangan isu global saat ini yang berujung pada persaingan bebas juga menuntut adanya kualitas yang mendalam terhadap keberadaan sumber daya manusia, untuk memperoleh kualitas yang diinginkan patut dicermati lebih mendalam bagaimana keberadaan dari motivasi dan komitmen dari karyawan pada LPD Desa Adat Kedonganan dengan mengaitkan pada efektivitas gaya kepemimpinan serta lingkungan kerja pada perusahaan yang bersangkutan yakni LPD Desa Adat Kedonganan. Penelitian ini menggunakan teknik analisis jalur (path analysis)  dengan 54 responden yang meneliti tentang pengaruh langsung dan tidak langsung variabel gaya kepemimpinan dan lingkungan kerja terhadap komitmen karyawan dengan motivasi sebagai variabel intervening pada LPD Desa Adat Kedonganan, Kabupaten Badung. Dalam penelitian ini juga ditemukan bahwa motivasi menjadi variabel penghubung yang positif antara gaya kepemimpinan dan lingkungan kerja  terhadap komitmen karyawan pada LPD Desa Adat Kedonganan, Badung

Page 1 of 1 | Total Record : 9

 1 

Filter by Year

2019 2019


Reset
Filter By Issues
All Issue Vol. 9 No. 3 (2025): August Vol. 9 No. 2 (2025): May Vol. 9 No. 1 (2025): February Vol. 8 No. 4 (2024): November Vol. 8 No. 3 (2024): August Vol. 8 No. 2 (2024): May Vol. 8 No. 1 (2024): February Vol. 7 No. 4 (2023): November Vol. 7 No. 3 (2023): August Vol. 7 No. 2 (2023): May Vol. 7 No. 1 (2023): February Vol. 6 No. 4 (2022): November Vol. 6 No. 3 (2022): August Vol. 6 No. 2 (2022): May Vol. 6 No. 1 (2022): February Vol 6, No 1 (2022): February Vol. 5 No. 4 (2021): November Vol 5, No 3 (2021): August Vol. 5 No. 3 (2021): August Vol. 5 No. 2 (2021): May Vol 5, No 2 (2021): May Vol 5, No 2 (2021) Vol 5, No 1 (2021) Vol. 5 No. 1 (2021): February Vol 4, No 4 (2020) Vol. 4 No. 4 (2020): November Vol 4, No 3 (2020) Vol. 4 No. 3 (2020): August Vol 4, No 2 (2020) Vol. 4 No. 2 (2020): May Vol 4, No 1 (2020) Vol. 4 No. 1 (2020): February Vol. 3 No. 4 (2019): November Vol 3, No 4 (2019) Vol 3, No 3 (2019) Vol. 3 No. 3 (2019): August Vol. 3 No. 2 (2019): May Vol 3, No 2 (2019) Vol 3, No 2 (2019) Vol 3, No 1 (2019) Vol. 3 No. 1 (2019): February Vol 2, No 4 (2018) Vol. 2 No. 4 (2018): November Vol. 2 No. 3 (2018): August Vol 2, No 3 (2018) Vol. 2 No. 2 (2018): May Vol 2, No 2 (2018) Vol 2, No 1 (2018) Vol. 2 No. 1 (2018): February Vol 1, No 4 (2017) Vol. 1 No. 4 (2017): November Vol 1, No 3 (2017) Vol 1, No 3 (2017) Vol. 1 No. 3 (2017): August Vol. 1 No. 2 (2017): May Vol 1, No 2 (2017) Vol. 1 No. 1 (2017): February Vol 1, No 1 (2017) More Issue