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Journal of Multidisciplinary Academic
Published by Kemala Indonesia
ISSN : 25410369     EISSN : 2613988X     DOI : https://doi.org/10.51971
Core Subject : Education, Social, Engineering,
Education Engineering Social Sciences
Journal of Multidisciplinary Academic is published bimonthly by the Kemala Publisher, Indonesia. Journal of Multidisciplinary Academic publishes original work of importance in any field which will interest readers from more than one discipline. Authors are requested to write their papers and reports in a manner and style that is intelligible to specialists and non-specialists alike. Research contributions, which are peer reviewed, are of three kinds: Review Articles, Research Articles and Research Letters. Our second important function is to serve as a forum for debate about recent developments in research and in higher education. (The last category comprises articles which opine on important recent developments either in the published literature or at conferences.) These contributions are not peer reviewed, and potential authors are encouraged to liaise with the Editor-in-Chief before submitting work of this nature to the Journal
Arjuna Subject : Umum - Umum
Articles 10 Documents
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Search results for , issue "Vol 5, No 4 (2021): Science, Engineering and Social Science Series" : 10 Documents clear
The Relation between Concerning Work Creation with Licensing Organization by Local Governments (Law Number 11 of 2020) Elmy Indrya Sukmawati; Helvis Helvis
Journal of Multidisciplinary Academic Vol 5, No 4 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The condition of hyper regulation in Indonesia causes a lot of overlapping norms regulated in various laws and regulations. To overcome these problems, the idea to emerged this issue become several omnibus laws, including the Draft Law on Job Creation, which was promulgated as Law Number 11 of 2020 concerning Job Creation on November 2, 2020. Drafting of Law Number 11 of 2020 2020 concerning Job Creation with the omnibus law method raises several problems, including whether the use of the Omnibus Law technique in Law Number 11 of 2020 concerning Job Creation is in accordance with the technique of establishing laws and regulations as stipulated in Law Number 12 of 2011 concerning the Establishment Laws and regulations? Can the central government withdraw the authority of local governments in administering permits in the regions through Law Number 11 of 2020 concerning Job Creation The purpose of this study is to determine whether or not the use of the Omnibus Law technique in Law Number 11 of 2020 concerning Job Creation. It is contrary to the technique of establishing legislation in Law Number 12 of 2011 concerning the Establishment of Legislation. It also to find out whether or not the central government withdraws the authority of local governments in administering licensing in the regions through Law Number 11 of 2020 concerning Job Creation. The research method used in this study is normative juridical research, using a statutory approach and a conceptual approach. The conclusion of this study is that the omnibus law technique in the preparation of Law Number 11 of 2020 concerning Job Creation is contrary to the technique of drafting laws and regulations in Law Number 12 of 2011 concerning the Establishment of Legislation. Thus, in the future it is necessary to change the Act. -The law is to accommodate the method of law formation with the omnibus law method as a reference in the preparation of the draft law using the next omnibus method. The central government can withdraw the authority of local governments in administering permits that are sourced from the attribution authority in several laws, by making changes to the relevant laws that provide such authority.
Causality Teaching Application on Criminal Actions Due to Death Case in Hospital Over Decision of Supreme Court Indonesia Republic No. 1110 K/Pid.Sus/2012 Jonhardivivera Sembiring; Ahmad Sofian
Journal of Multidisciplinary Academic Vol 5, No 4 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Health services basically aim to carry out efforts to prevent and treat a disease, including medical services based on an individual relationship between a doctor and a patient. Doctors are parties who have expertise in the medical field who are considered to have the ability and expertise to perform medical actions. Meanwhile, patients are sick people who are common with their illness and entrust themselves to be treated and cured by doctors. Therefore, doctors are obliged to provide the best possible medical service for patients. But in medical services there are times when it doesn't work and the patient is pronounced dead. This phenomenon can lead to prosecution of the doctor or other health personnel for the death of the patient. This research was conducted to find out how the application of causality teaching in criminal acts that resulted in the death of patients due to medical action. In addition, this research also conducted to find out how the application of causality teaching to crimes that caused death in the Supreme Court Decision Number 1110 K / Pid.Sus / 2012. To examine this, the author uses a normative legal research method and uses a statutory approach by referring to the applicable legal rules. Based on the results of the research it was found that the public prosecutors, judges and legal advisors in seeing a case had different points of view. The public prosecutors saw the defendants' mistakes from all aspects by using the teaching of causality conditio sine qua non, while from the point of view of the legal advisor as a defence the teaching of causality objective generalization and the judge as a case breaker uses the teaching of causality novus actus interveniens.
Communication Effectiveness of Doctors and Patients, Loyalty, Word of Mouth, On Repurchase Intentions at District Public Hospital Tangerang, Indonesia Rini Handayani; Endang Ruswanti; Mohamad Reza Hilmy; MF. Arrozi Adhikara
Journal of Multidisciplinary Academic Vol 5, No 4 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The dynamic state of society and the economy is sufficient, and the ease of access to information also influences patients’ choice of health care providers. The delivery of information between patients has a strong influence on the determination of the choice of service facilities that provide health services, due to service satisfaction and loyalty felt by the patients themselves, which will lead to the desire or intention to choose and reuse services in the hospital. The purpose of this study is to examine the impact of effective communication, patient loyalty, Word of Mouth on the intention to return to the Tangerang District General Hospital. A total of 105 patients were included in this quantitative study. Structural Equation Modelling analysis tool with Path Analysis statistical test was used in this study. The results showed that the effective communication between doctor and patient has a significant positive effect on patient loyalty. The influence of Word of mouth has direct impact on the intention to visit the hospital. Without word of mouth, effective communication and patient loyalty towards the wish to return to the hospital are possible.
Juridical Analysis Awareness of Profession Advocacy to Financial Transaction Reports and Analysis Centre (PPATK) During Prevent and Eradicate Money Laundering Crime Wisnu Firmansyah; Hendra Tanu Atmadja
Journal of Multidisciplinary Academic Vol 5, No 4 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

An advocate is a professional who to provide litigation and non-litigation legal services in accordance with the term of the applicable laws and regulations. In this case, advocates might be paid an honorarium or fee from their clients in order to carry out their profession, alluded to in the Law on Advocates. In line to money laundering, the government in this case broadens the scope of the perpetrators of money laundering crimes, making the advocate profession a reporting party to their clients to Financial Transaction Reports and Analysis Centre (PPATK) in accordance with advocates who oppose to the presence of the Government Regulation by petitioning the Supreme Court for a Judicial Review. The question is whether money laundering may be executed at an attorney’s fee and whether Government Regulation No. 43 of 2015 violates the Advocates Law (Case Study on Supreme Court Decree No. 51p/HUM/2015)? This research is normative legal research that uses a qualitative normative approach. The results of this study indicate that the crime of money laundering cannot be carried out on an advocate fee as long as it meets morality and is determined fairly based on the agreement of both parties as stipulated in Article 1320 of the terms of the validity of the agreement. However, it is possible to be subject to the crime of money laundering if the person concerned intentionally agrees with his client to deposit the authorized amount of money with his lawyer in the context of committing the crime of money laundering. Even with the rejection of the applicant’s application with the Supreme Court Decree No. 51p/HUM/2015 in terms of Government Regulation No. 43 of 2015 which is considered to have conflicted with Article 19 of the Law on Advocate with regard to the confidentiality of their clients. Shows that the advocate profession is obliged as a reporting party to PPATK who with legal awareness must report related to suspicious financial transactions by their clients.
Patient Identification Impact Towards Patient Safety Laurensia Brigitta Astinawati; Ratna Indrawati; Rokiah Kusumapradja; Endang Ruswanti
Journal of Multidisciplinary Academic Vol 5, No 4 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The big issue that was happened in X Hospital particularly in 2018 is mainly related to the patient’s status assessment and effective communication. It focuses on reporting critical laboratory value which can inhibit the follow-up of treatment and patient safety. This research aims to provide empirical evidence of patient identification effect and effective communication of patient safety through the quality of hospital services. A quantitative analytical method with a causality research design was used as the research method. The analysis unit is the inpatient unit in X hospital. In this study, the multinomial logistic analysis and multiple regression were used for data analysis. The results of this research showed that the patient’s identification and effective communication as well as the quality of hospital services were significantly affected to patient safety. In this study, we obtain the patient identification has positively affected and significant on patient safety and quality of hospital services. For the effective communication, which focuses on reporting critical laboratory value, does not affected patient safety and quality of hospital services. Quality of hospital services does not mediate patient safety cause patient’s identification, and effective communication influence directly on patient safety.
Legal Analysis in Airlines Business Over Middle of Covid-19 Pandemic at Indonesia Muhammad Nursultan Rachmat; Wasis Susetio
Journal of Multidisciplinary Academic Vol 5, No 4 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Aviation is an inseparable part of every country's transportation which has dropped dramatically in the wake of the COVID 19 pandemic. Private airlines in Indonesia can continue to operate during the pandemic with passenger numbers are limited by the government about 40% -70%. As the result, high expenses in the cost and declining revenues. Consequently, in a reduction of employee’s number and a reduction employee’s salaries in the salaries who were still in the private aviation sector. Through PERPU No. 1 of 2020, the government provides financial assistance to help the private companies through Bank Indonesia. However, with the help of this regulation, a legal vacuum is created in its implementation in the aviation world to make facing the pandemic in Indonesia. In this situation, aid funds can be misused and misused. In order to avoid further consequences, regarding to the death of private airlines in Indonesia that affecting to all Indonesians people, it is necessary to bring more government attention as a form of solidarity with others. Stakeholders and Indonesian compatriots through a strategic sector policy and to create its implementation. In this case, the central government and the Directorate General of Civil Aviation can learn from other countries by proposing policies such as injection of funds with emphasis on the requirements of continuity of workers' employment contracts, in negotiating payment for aviation fuel, obtaining tax breaks and incentives for lower tariffs for airport services and other policies in the operational sector to encourage the expansion of aviation activities in Indonesia for survive and alive.
Juridical Analysis of Bank Indonesia Policy On E-Money Payment System During The COVID-19 Pandemic Over OVO Payment System Case Study Dumauly Hutahayan; Hero Samudra
Journal of Multidisciplinary Academic Vol 5, No 4 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Now days the development of digital-based payment systems is increasing. This progress provides many benefits and conveniences for the community, especially during the Covid-19 pandemic. The OVO payment system with Android or IOS applications that can be installed via Android Google Play store or IOS Apps Store, as part of the E-Money payment system which regulated by Bank Indonesia (BI). OVO as a payment system that consumers expect is safe, fast and efficient, it turns out that a defective transaction has occurred. In this case, the transaction was unsuccessful, but the OVO balance has been deducted, so the consumer is at a loss. This study which aimed to analysis of Bank Indonesia's Policy on the E-Money Payment System during the Covid-19 Period (Study on the OVO Payment System). The research uses a normative method, using secondary data sources in the form of legislation and a library approach as well as consumer complaints in reader’s letter in online media. The results of the research that the OVO Internal Policy in the Internal Terms and Conditions that apply to consumers is contrary to Bank Indonesia Policy in Bank Indonesia Regulation (PBI) Number 20/6/PBI/2018 concerning Electronic Money; PBI Number 22/20/PBI/2020 concerning Bank Indonesia Consumer Protection; PBI Number 18/40/PBI/2016 Concerning the Implementation of Payment Transaction Processing; PBI Number 22/23/PBI/2020 Concerning the Payment System, especially in terms of consumer protection due to a standard clause that limits OVO's responsibility for compensation in the event of a violation or mistake to the detriment of consumer. The provisions of the legislation governing consumer legal protection in the form of the obligation for payment system service issuers to have a mechanism for handling consumer complaints, regarding the principle of responsibility and legal remedies for consumers in compensation. All digital business systems use internal Terms and Conditions against their users. OVO must be responsible, if it violates the provisions of the legislation relating to consumer protection. Consumers can take legal action through legitimacy and non-legitimacy, if the obligations of OVO are not fulfilled in handling complaints for consumer losses that occur in a transaction using the OVO digital payment system. Bank Indonesia, OJK and YLKI as institutions that handle consumer complaints if the issuer of the digital or fintech payment system does not fulfil their obligations to consumers.
Hospital Image and Service Quality Are Not Able to Provide Patient Satisfaction and Loyalty Effect Luhur Sukamuljo; Endang Ruswanti; Mus Aida
Journal of Multidisciplinary Academic Vol 5, No 4 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Patient loyalty to a hospital is the key to the development of the hospital. Satisfaction with perceived performance and the presence of emotional ties based on patient experience gives rise to trust over a long period of time. The ability of hospitals to provide quality services supported by a good hospital image will create patient satisfaction and impact on patient loyalty. This study aims to provide empirical evidence of the influence of hospital image and service quality on patient loyalty mediated by satisfaction. The research method used is quantitative methods with the type of causality research. Data source is primary. Unit analysis of inpatient patients. Data analysis with path analysis. The results showed that simultaneously the image of the hospital and the quality of service had a positive and significant effect on patient loyalty with patient satisfaction as intervening. Partially, service quality has a positive and significant effect on patient satisfaction, hospital image has no effect on patient satisfaction, patient satisfaction and hospital image have positive and significant effect on patient loyalty, service quality has no effect on patient loyalty, hospital image research findings do not affect patient satisfaction and service quality does not affect patient loyalty.
The Influenced Factor of Revisits Patient Intention to The Executive Polyclinic Hospital A. Stefanus Andi Pranata; Andry Andry; Rokiah Kusumapradja
Journal of Multidisciplinary Academic Vol 5, No 4 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The executive polyclinic is one of the health services options available in hospitals, where the trend of visits tends to increase at this time, both prior visits and new visits. The determinants that influence the visit have not been extensively studied empirically. The purpose of this study is to look at the impact of service quality and marketing mix parameters on the frequency of patient return visits, as mediated by patient satisfaction, at Hermina Ciruas Hospital's Executive Polyclinic. This study used a cross-sectional strategy with 201 respondents who were frequent visitors to the Executive Polyclinic of Hermina Ciruas Hospital. The independent variables in this study are reliability, tangibility, responsiveness, assurance, empathy, customer needs, cost, convenience, and communication. Patient satisfaction is the intervening variable. Meanwhile, the intention to return patient is the dependent variable. Path analysis is a type of data analysis. The customer needs factor (b=0.226; p=0.006) has a direct impact on patient satisfaction with the Executive Polyclinic's services. The patient's intention to return to the Executive Polyclinic was influenced by the assurance factor (b=-0.077; p=0.009), tangibility (b=0.257; p=0.027), cost (b=0.043; p=0.042), convenience (b=0.075; p=0.002), and patient satisfaction (b=0.232; p=0.012). The most important aspect influencing the patient's decision to return to the Executive Polyclinic is tangibility. Hospitals must concentrate on maintaining and improving physical facilities in order to maintain the desire for recurrent patient visits
The Energetic People Development Center (EPDC) Role in Improving Public Speaking Participants Ability Program Dewi Eldianti; Halomoan Harahap
Journal of Multidisciplinary Academic Vol 5, No 4 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

This study focuses on examining the role of the EPDC (The Energetic People Development Centre) program in improving the skills of public speaking participants. The objectives of this study are 1) To describe the role of the EPDC program in EPDC participants; 2) To describe the constraints of the program. This research uses a case study research method. For this research, the object of research is the role of the EPDC. While the subjects of this study were participants of the EPDC (The Energetic People Department Centre). Data collection techniques using interviews. The validity of the research data used data triangulation and source triangulation. After obtaining the data obtained, the results of the study indicate that with a tutor, character, and behaviour turned out to support the success of public speaking skills. The conclusion is the ability of public speaking participants after attending the training given progress.

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