ComTech: Computer, Mathematics and Engineering Applications
The journal invites professionals in the world of education, research, and entrepreneurship to participate in disseminating ideas, concepts, new theories, or science development in the field of Information Systems, Architecture, Civil Engineering, Computer Engineering, Industrial Engineering, Food Technology, Computer Science, Mathematics, and Statistics through this scientific journal.
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Dampak Peningkatan Kepuasan Pelanggan dalam Proses Bisnis E-Commerce pada Perusahaan Amazon.Com
Karmawan, I Gusti Made
ComTech: Computer, Mathematics and Engineering Applications Vol 5, No 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2237
The Purpose of writing is to describe the impact of increased customer satisfaction in the business process of e-commerce at Amazon.com and analyzed e-commerce strategies used in the company.The Benefits are to get an overview of the strategies in the Amazon.com for improving customer satisfaction and the impact of increased satisfaction. The method of writing is conducting reviews of existing sources to gain an overview strategy and business processes e-commerce at Amazon.com. The paper results are gaining knowledge of thenumber of visitors and Sales that accurred at Amazon.com. The Conclusions is about the impact of increasing customer Satisfaction in the business process e-commerce in the Amazone.com.
Perancangan Customer Knowledge Management pada PT Pandawa Maju Perkasa
Suhartono, Joni;
Kosashi, Caleb
ComTech: Computer, Mathematics and Engineering Applications Vol 5, No 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2436
In the era of global trade, more countries want a quality of product with optimal price. PT Pandawa Maju Perkasa engaged in export trade services requires an application that can bridge the communication between the customer and the company. It can also create appropriate knowledge to present the product to the customer. Knowledge of the product obtained will be shared to the customer as company's marketing activities. In addition, critics and suggestions are very necessary for the improvement of customer service of the company. Research in this study was done by analyzing business process, designing model of knowledge management system, and designing system model. The design of the system made consisted of making class diagrams, use case diagrams, sequence diagrams, and user interface. The design of the CKM system will help the company capture customer demand for the goods they want, the communication between the customer and the company can be well established, critics and suggestions facility made is used to improve services to customers.
Analisis dan Optimalisasi Jaringan Nirkabel dengan Minimalisasi Roaming di Binus Square
Herusutopo, Antonius;
Prasetyo, Audi Eka;
Stefanus, Marco;
Wiem, Admiral
ComTech: Computer, Mathematics and Engineering Applications Vol 5, No 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2196
The presence of a notebook/netbook that is practical and has a high mobility makes internet connection is not only done through a single cable connection. High levels of human mobility, require an internet connection with a high mobility as well, this is encouraging the development of wireless internet connection in Indonesia. The purpose of this study is to analyze the wireless network at Binus Square today and then optimize by minimizing roaming. The method of this study begins with data collection, analysis design, testing and evaluation. The method that is used is to measure bandwidth, to measure the speed and stability of data transfer when it is roaming, and then to measure the transfer speed and stability with wireless network system. From this study it can be seen that the wireless network can be a network of high-speed and stable. This study concluded that based on the simulation, this condition is quite fulfilling.
Penerapan Teknik Seo (Search Engine Optimization) pada Website dalam Strategi Pemasaran melalui Internet
Lukito, Rony Baskoro;
Lukito, Cahya;
Arifin, Deddy
ComTech: Computer, Mathematics and Engineering Applications Vol 5, No 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2363
The purpose of this research is how to optimize a web design that can increase the number of visitors. The number of Internet users in the world continues to grow in line with advances in information technology. Products and services marketing media do not just use the printed and electronic media. Moreover, the cost of using the Internet as a medium of marketing is relatively inexpensive when compared to the use of television as a marketing medium. The penetration of the internet as a marketing medium lasted for 24 hours in different parts of the world. But to make an internet site into a site that is visited by many internet users, the site is not only good from the outside view only. Web sites that serve as a medium for marketing must be built with the correct rules, so that the Web site be optimal marketing media. One of the good rules in building the internet site as a marketing medium is how the content of such web sites indexed well in search engines like google. Search engine optimization in the index will be focused on the search engine Google for 83% of internet users across the world using Google as a search engine. Search engine optimization commonly known as SEO (Search Engine Optimization) is an important rule that the internet site is easier to find a user with the desired keywords.
Teknik Sampling Snowball dalam Penelitian Lapangan
Nurdiani, Nina
ComTech: Computer, Mathematics and Engineering Applications Vol 5, No 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2427
Field research can be associated with both qualitative and quantitative research methods, depending on the problems faced and the goals to be achieved. The success of data collection in the field research depends on the determination of the appropriate sampling technique, to obtain accurate data, and reliably. In studies that have problems related to specific issues, requiring a non-probability sampling techniques one of which is the snowball sampling technique. This technique is useful for finding, identifying, selecting and taking samples in a network or chain of relationships. Phased implementation procedures performed through interviews and questionnaires. Snowball sampling technique has strengths and weaknesses in its application. Field research housing sector become the case study to explain this sampling technique.
Perancangan Knowledge Management System menggunakan Tools "Book Review": Studi Kasus pada Universitas Bina Nusantara
Iskandar, Karto
ComTech: Computer, Mathematics and Engineering Applications Vol 5, No 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2432
The role of knowledge in developing and maintaining an organization has been strongly regarded as a very important asset. Bina Nusantara University is one of the universities that is aware of the importance of book as main knowledge media in the learning process. Reviewing books and sharing the results can be a major resource to perform maintenance on knowledge and accelerate the learning process. A problem that occurs in Bina Nusantara University is no application to do Book Reviews. There are no tools that facilitate discussion between book reviewer and book review reader. The purpose of this research is to design features of Book Review on Knowledge Management System (KMS) in Bina Nusantara University. It is expected that book review features are useful for faculty members and staffs in doing book reviews. The methodology used in this study is literature study and design a KMS application using Microsoft SharePoint 2010 technology. Conclusion of this research is the application of KMS Book Review in Bina Nusantara University can encourage book reviewers and facilitate book review readers to discuss and interact more optimally.
Perancangan Sistem Informasi Impor & Ekspor (Sieb) Berbasis Web pada PT.Windu Eka
Zulkarnain, Novan
ComTech: Computer, Mathematics and Engineering Applications Vol 5, No 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2219
Exports and imports are driving the nation's economy and state revenue sources. Customs as a state agency is assigned to manage the country's income. Customs and its staff are still experiencing difficulties in reporting receipt of export and import of plant or company. One of the policy is issued, each factory or company shall make the information system to determine information about the export of finished goods and raw material imports. The problem is the lack of standardization in the information that must be made by the manufacturer or company. The problem is the lack of standardization in the information that must be made by the manufacturer or company. This study makes the design of information systems based on web-based exports and imports that can be used by all factories or companies in Indonesia, particularly in PT.Windu Eka. The design method used is the SDLC (System Development Life Cycle) Analysis, Design and Testing Prototype. This information system consists of web-based software with PHP programming and MySQL database that aims to provide information online, so the reports more accessible and faster made to be reported to Customs.
Pemanfaatan Ruang Terbuka Hijau di Rumah Susun Studi Kasus : Rumah Susun Kebon Kacang dan Bendungan Hilir I
Mariana, Yosica
ComTech: Computer, Mathematics and Engineering Applications Vol 5, No 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2288
One solution for meeting the needs of habitable housing for people, especially the middle to bottom is vertical housing or flats, this makes the availability of residential demand is increasing. In the process of vertical residential development should not only be limited to the provision of the physical aspects of the building, but also must consider the availability of green open space, which is based on the Law of Indonesia no. 26 of 2007 on Spatial Planning. Provision of green open space in the flats environment are very essential since beside becoming a place for socializing, open spaces are also has ecological function as a water catchment. Therefore, the purpose of this study was to determine the relationship between the user and the activities undertaken in theuse of green open space in the flat. The methods of research used is descriptive method to provide an overview of the user involvement and activities undertaken in the use of green open space. The results showed that the use ofgreen open spaces tend to be widely used by housewives and children paticularly in the morning and in the afternoon. The actvities include social interaction, play, sit and exercise.
Perancangan Sistem Informasi Serba Usaha pada Koperasi Tangerang
Karmawan, I Gusti Made
ComTech: Computer, Mathematics and Engineering Applications Vol 5, No 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2345
Savings and loan cooperative or credit and trade unions is part of a Multipurpose Cooperative Enterprises engaged in the field of small - medium businesses. Capitalization is achieved through the savings of its members in a way that is easy, inexpensive, fast, and accurate for the purpose of productivity and prosperity for the members. This study was conducted to design information systems, computer-based savings and loan in order to help improve performance. The purpose of information system design in Tangerang savings and loan cooperatives are providing computerized system of savings and loan and trading. The methodology used in the design of information systems is developing a System Life Cycle (SDLC). The results of this study indicate that the use of information systems Savings and Loans, Trade, and Services can provide solutions to the activities undertaken in terms of speed, precision and accuracy in carrying out data processing activities of savings and loan in order to get optimal results.
Analisis Kebutuhan Sistem Akreditasi Rumah Sakit di Indonesia dengan Metode Six Sigma
Gea, Diyurman;
Jesica, Sharon
ComTech: Computer, Mathematics and Engineering Applications Vol 5, No 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2433
This study aims to create a system that can support the implementation of the accreditation of the Hospital (RS) in Indonesia. Successful implementation of hospital accreditation in Indonesia is still far from the target that has been set, this is due to the geographical location factors and the limited availability of infrastructure. For successful implementation of this accreditation, it must be supported by a web-based application, which can be accessed by interested parties, such as the manager of the hospital, Surveyor, Commission on Hospital Accreditation Secretariat (KARS) and people who want to see the results of hospital accreditation. The proposed system is a system design that is capable of storing transaction data assessment, in accordance with the standards of the assessment element KARS. Documenting assessment can be made online or offline through the use of an excel file with a standardized format. Monitoring the implementation of accreditation can be determined quickly and accurately through the system reports. To find out the needs of the system, in-depth study conducted through interview techniques, analysis of documents and procedures that are running, as well as through discussion forums with the management team Surveryor KARS and Accreditation System. The data collected will be analyzed dengen Six Sigma method. The design of the system is described in the form of a data flow diagram, activity diagram and design Entity Relation Diagram (ERD). The proposed system will have an impact on improving the cost efficiency of infrastructure, data integration, accessibility and ease of monitoring the implementation of accreditation as well as guarantee the availability of data.