ComTech: Computer, Mathematics and Engineering Applications
The journal invites professionals in the world of education, research, and entrepreneurship to participate in disseminating ideas, concepts, new theories, or science development in the field of Information Systems, Architecture, Civil Engineering, Computer Engineering, Industrial Engineering, Food Technology, Computer Science, Mathematics, and Statistics through this scientific journal.
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Pengembangan Sistem Informasi Penjualan Jasa pada Bengkel Xyz
Sugiarto Hartono
ComTech: Computer, Mathematics and Engineering Applications Vol. 5 No. 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2236
Information technology continues to evolve. For example in education, long time ago, people learned using stones. Advances in science and technology bring the community continue to improve the quality of life including technology itself. Bengkel XYZ is a company that sales service to customer especially in motorcycle reparation. The company is still using a file-based system. System development methodology used in this research is the Unified Process methodology using Object-Oriented approach. This research will result in a system design and application of sales system that can be used by the company to run day-to-day business operations, especially for the sales business process. By the design of information systems and the application of the sales system will integrate all data using centralized database, so that data redundancy can be reduced and the cost-effectiveness can be achieved.
Dampak Peningkatan Kepuasan Pelanggan dalam Proses Bisnis E-Commerce pada Perusahaan Amazon.Com
I Gusti Made Karmawan
ComTech: Computer, Mathematics and Engineering Applications Vol. 5 No. 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2237
The Purpose of writing is to describe the impact of increased customer satisfaction in the business process of e-commerce at Amazon.com and analyzed e-commerce strategies used in the company.The Benefits are to get an overview of the strategies in the Amazon.com for improving customer satisfaction and the impact of increased satisfaction. The method of writing is conducting reviews of existing sources to gain an overview strategy and business processes e-commerce at Amazon.com. The paper results are gaining knowledge of thenumber of visitors and Sales that accurred at Amazon.com. The Conclusions is about the impact of increasing customer Satisfaction in the business process e-commerce in the Amazone.com.
Continuous Audit: Implementasi dan Pengendalian Berbasis Teknologi Informasi dalam Menjalankan Fungsi Audit yang lebih Efektif dan Efisien
Siti Elda Hiererra;
Mario Octaviano Ignatius Sarayar
ComTech: Computer, Mathematics and Engineering Applications Vol. 5 No. 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2238
Information Technology (IT) continues to transform how organizations function, communicate and do business with customers, partners and agents. Directors, audit committee, management and stakeholders sincerely hope their auditors more adept at using technology both in the field of audit (Audit Leveraging Technology) to develop a thorough understanding of how they control the company's processes and internal controls. The research methodology to be used is quantitative observation methodology, by collecting data from various data sources such as journals and literature on Continuous Auditing, both best practice (Practical Approach) as well as theoretical and raw concept of Continuous Auditing (Teorical Approach). Impact on the internal audit process and methodology by using Continuous Audit will be very revolutionary and a major impact on the development of the company's business and also the audit function which is run by the company.
Pengaruh Fitur Desain dan Bahasa Terhadap Kepuasan User dalam Proses Belajar Mengajar Pada Universitas di Jakarta
Lianawati Christian;
Angelina Permatasari;
Lianna Sugandi
ComTech: Computer, Mathematics and Engineering Applications Vol. 5 No. 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2239
This research was conducted at the research object that is engaged in educational services is one of the universities in Jakarta, where do research on features or design variables and the variable satisfaction language on the web that support the teaching and learning process at the college. The purpose of this study was to determine the factors that affect the learning process on the web, as reference material consideration for the leadership of the university in the policy -making to improve the quality quality teaching and learning process. The method used is literature and literature study, questionnaires to the users who use the web are faculty and students, interviews, data processing method with SPSS and Likert scale. The conclusions resulting from this research is the design and navigation of the questionnaire distributed to faculty and students in the first semesterof 2013/2014 with the hypothesis Ho: no effect, Ha: no effect, in which the basic decision making sig. > then Ho isα= accepted , sig . < then Ho is rejected, the decision sig. = 0.00 then 0.00α < 0.05 then there is the influence of language and design variable to variable satisfaction.
Analisis Pengaruh Service Quality dan Sistem Informasi Sekolah terhadap Customer Satisfaction yang Berdampak pada Customer Loyalty Studi Kasus Sekolah Xyz
Roni Kurniawan
ComTech: Computer, Mathematics and Engineering Applications Vol. 5 No. 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2241
Education has a strategic role in preparing qualified future generations. Education has business potential that is reliable and promising, considering the timeless education, as well as the expectations of every parent to their children to have the access to the best education. Evolving world of education today isdemonstrated by the high rate of growth of established schools, especially private schools. Parents today are more savvy and critical in determining the best school for their children, taking into account various aspects, ranging from excellent schools, curriculum, learning systems, the facility to activities that make their children good personality and smart. A more selective attitude that makes private education institutions now have to be more innovative in order to compete. This study was conducted to determine how big the Service Quality and Information Systems School, affect Customer Satisfaction, which will have an impact on Customer Loyalty (Case Study at XYZ School). The study was conducted with data collection techniques in the form of questionnaires toa total of 100 respondents, using descriptive statistical calculations, where the data were analyzed by using electronic data processing methods with the support of SPSS 17.0 To measure the influence of independent variables on the dependent variable, then the path analysis (path analysis) was used. The results showed that the Service Quality and Information Systems School were contributing together, and significant in Customer Satisfaction. Service Quality, Information Systems and Customer Satisfaction of school together contributesignificantly to Customer Loyalty.
Pembangunan Database Destinasi Pariwisata Indonesia Pengumpulan dan Pengolahan Data Tahap I
Yosafati Hulu
ComTech: Computer, Mathematics and Engineering Applications Vol. 5 No. 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2276
Considering the increasing need for local (government and community) in developing tourism destinations in the era of autonomy, considering the need to select the appropriate attraction according to the respective criteria, and considering the needs of businessmen travel / hotel to offer the appropriate attraction with the needs of potential tourists, it is necessary to develop a database of tourist destinations in Indonesia that is able to facilitate these needs. The database is built is a web-based database that is widely accessible and capable of storing complete information about Indonesian tourism destination as a whole, systematic and structured. Attractions in the database already classifiable based attributes: location (the name of the island, province, district), type/tourism products, how to achieve these attractions, the cost, and also a variety of informal information such as: the ins and outs of local attractions by local communities or tourists. This study is a continuation of previous studies or research phase two of three phases planned. Phase two will focus on the collection and processing of data as well as testing and refinement of the model design and database structure that has been created in Phase I. The study was conducted in stages: 1) Design Model and Structure Database,2) Making a Web-based program, 3) Installation and Hosting, 4) Data Collection, 5) Data Processing and Data entry, and 6) Evaluation and improvement/Completion.
Model Persamaan Simultan pada Analisis Hubungan Kemiskian dan PDRB
Rokhana Dwi Bekti;
David David;
Gita N;
Priscillia Priscillia;
Serlyana Serlyana
ComTech: Computer, Mathematics and Engineering Applications Vol. 5 No. 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2277
Simultaneous model is a model for some equation which have simultaneous relationships. It was often found in econometrics, such as the relationship between Gross Domestic Regional Product (GDRP) and poverty. GDP is a common indicator that can be used to determine the economic growth occurred in region. Meanwhile, poverty is one of the indicators to measure the society welfare. Information about these relathionships were important to perform the relathionsips between GDP and poverty. So this research conducted an analysis to obtain simultaneous models between GDRP and poverty. Estimation of the parameters used is Two-Stage Least Squares Estimation (2SLS). The data used are 33 provinces in Indonesia at 2010. By α = 5%, it was conclude that variable which significant effect on GDRP is poverty, export, and import. Meanwhile, the variables that significantly affect poverty are population. The simultaneous model (α = 5%) also conclude that there is no simultaneous relationship between GDRP and poverty. However, with α = 25%, there is a simultaneous relationship between GDRP and poverty.
Evaluasi Sistem Informasi Penjualan pada PT. Techpac Indo Informatika
Ratna Sari
ComTech: Computer, Mathematics and Engineering Applications Vol. 5 No. 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2279
Technological development is one effort that was relied upon by the company for the implementation of the company's activities. Technological developments have led to changes in data processing by the company from a manual system to a mechanical, electromechanical, and then to electronic or computerized systems. PT. Techpac Indo Informatika is a company that engaged in software distribution. The purpose of this research is conducting an evaluation and control through sales information system, especially input and output control, tosupport and provide the accurate and real-time information in decision making for top management The methodology used in this study is descriptive research method with data collection techniques using literature study by studying scientific books and various literature that related with this paper, field study that consists of interviews, observation and system testing. The results of evaluation and control for sales application system are expected to improve the weaknesses and present the accuracy and real-time data that reliable and trustworthy.
Aplikasi Hybrid Firefly Algorithm untuk Pemecahan Masalah Traveling Salesman: Studi Kasus pada PT Anugerah Mandiri Success
J. Sudirwan;
Siti Nur Fadlilah;
Teguh Teguh
ComTech: Computer, Mathematics and Engineering Applications Vol. 5 No. 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2281
Determining a good route is a major problem in a transport process in the company. This case study aims to overcome the problem of determining the route or often called the Traveling Salesman Problem (TSP) is optimal. This problem will be solved by the optimization method in determining the route, which is more systematic in PT Anugerah Mandiri Success. Metaheuristic methods, such as Hybrid Firefly Algorithm is used to assist the system in the process of determining the route. Hybrid Firefly Algorithm combines heuristic method of Nearest Neighbor Heuristic with metaheuristic method of Levy Flight Discrete Firefly Algorithm. The indicators used in this case study are the total distance traveled and total fuel used. Methods Object Oriented Analysis andDesign (OOAD) is used to develop an information system, which consists of determining system requirements, system architecture design, and design to the trials of the system were developed. The results of the constructedsystem provide a solution in the form of route determination with a total distance of 165.1 kilometers with a fuel consumption of 11,793 liters. These results are much better when compared with historical data that has a totaldistance of 260.8 kilometers with a fuel consumption of 18,628 liters.
Wedding Organizer Order Management
Desi Maya Kristin;
Yuliana Lisanti
ComTech: Computer, Mathematics and Engineering Applications Vol. 5 No. 2 (2014): ComTech
Publisher : Bina Nusantara University
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DOI: 10.21512/comtech.v5i2.2283
This information system is used as a solution that can help to meet the requirements of the couples. The research methods are data collection, analysis and design. Data collection method implemented by surveys including interviews with 58 clients, 15 vendors, and 12 WO (Wedding Organizer) and by literature study that includes books and journal related. Object oriented is used as the method for system analysis and design. The result is a web based information system that connects vendors and clients in one online place. The web based application can be used to book the reception hall, catering food for guests, entertainments, bridal, car loan, prewed and receptions photos. The benefits of the web based applications are user can costumize or choose the packages, check the price information and get reports related to Wedding Organizer Order Management business process. The results of the qualitative interviews to 58 clients who already used the applications is the client get shorter time compare to clients who manage their own wedding reception.