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Beny Irawan
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INDONESIA
Jurnal Kesmas dan Gizi (JKG)
ISSN : -     EISSN : 26550849     DOI : -
Core Subject : Health,
Jurnal Kesmas & Gizi (JKG) terbit dua kali setahun yakni periode Mei-Oktober, dan November- April tiap tahunnya. Jurnal ini memberikan ruang bagi akademisi, peneliti dan pengguna hasil penelitian dan pengabdian untuk mendiseminasikan, menginformasikan, mendiskusikan dan menggunakan hasil penelitian dan pengabdian sebagai upaya meningkatkan kualitas kebijakan di bidang kesehatan masyarakat dan gizi yang berbasis ilmiah dan dapat dipertanggung jawabkan. Jurnal ini menyajikan hasil penelitian, pengabdian masyarakat serta artikel ilmiah di bidang kesehatan masyarakat dan gizi.
Arjuna Subject : -
Articles 23 Documents
Search results for , issue "Vol. 3 No. 2 (2021): Jurnal Kesmas dan Gizi (JKG)" : 23 Documents clear
PERBEDAAN TINGKAT KEPUASAAN PASIEN UMUM DAN PASIEN DENGAN BADAN PENYELENGGARA JAMINAN SOSIAL Harris Rambey; Beni Satria; Marice Simarmata; Anggi Isnani Parinduri; Ester Ariani Tarigan
JURNAL KESMAS DAN GIZI (JKG) Vol. 3 No. 2 (2021): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/jkg.v3i2.692

Abstract

Quality health care was often associated with satisfactory health care. The patient's satisfaction with the health service was the level of one's feelings after comparing the results received with expectations. Patient satisfaction on health service can be seen tangible, responsiveness, reliability, assurance, and attention (empathy). This study aims to determine differences in patient satisfaction level of social insurance provider body with general patients at Grandmed Hospital Lubuk Pakam 2017. This type of research was quantitative research is comparative. The population in this research are all inpatients of Grandmed Hospital Lubuk Pakam as much as 324 people, purposive sampling technique, data collection method by interviewing indirectly by used questionnaires, data analysis using T-Independent test. Based on the result of the research, it was known that there was difference of patient satisfaction level of social insurance provider body with general patient based on physical evidence (tangible) with p value = 0,002, reliability with p = 0,005, responsiveness with p = 0,007, Based on assurance with p = 0,002, based on empathy (empathy) with p = 0,006. It was advisable for the nursing staff of the grandmed hospital to be able to perform the service very well so that the patient was satisfied with the existing services and raises the patient's interest to return if they are sick.
PERSEPSI PETUGAS KESEHATAN STAFF MANAJEMEN DAN DIREKTUR TENTANG KEBIJAKAN IMPLEMENTASI KAWASAN TANPA ROKOK DI RUMAH SAKIT UMUM DAERAH DELI SERDANG Balqis Wasliati; Beni Satria; Harris Rambey; Delita Br Panjaitan; Raisha Octavariny; Christina Octavia P
JURNAL KESMAS DAN GIZI (JKG) Vol. 3 No. 2 (2021): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Hospital as a health centers which can be access with all of people is one of area which declared by smoke free area and director or person in charge of the places which declared by smoke free area has obligation to establish and make implementation of the smoke free area. That is a background of researcher to do a research which can give a knowledge and comprehension about perception of employees and visitors about the implementation smoke free area in General Hospital of Kabanjahe because they are the people who have an impact to implementation of regulation which declared in the hospital area. The research is a descriptive qualitative research. This study uses data collection techniques with in-depth interview for 9 informants.The result showed that both health care workers, management staff, directors strongly support the implementation of the smoking area in the house common areas serdang deli.However, implementation of the smoking area in public hospital serdang deli area is already running with the maximum, either aapeal the from of words ir in written rules in the persistence of the employees and visitors who smoke in several places in the district hospital deli serdang. Others outside the waiting room, in the parking lot and at the general hospital cafetaria serdang deli.
HUBUNGAN WAKTU TUNGGU PENDAFTARAN DENGAN KEPUASAN PASIEN DI TEMPAT PENDAFTARAN PASIEN RAWAT JALAN (TPPRJ) Marice Simarmata; Balqis Wasliati Wasliati; Felix Kasim; Ira Cahyani Saragih
JURNAL KESMAS DAN GIZI (JKG) Vol. 3 No. 2 (2021): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/jkg.v3i2.695

Abstract

Patient waiting time in service at Place Of Patient Outpatient Registration was one of the important factors that will determine the hospital's initial image. Patient waited time also becomes one of the potential components as the cause of dissatisfaction. If the waiting time in the old outpatient medical record then it will reduce patient comfort. This research aims to registration waiting time relationship with patient satisfaction in Outpatient Registration Place Grandmed of Hospital Lubukpakam 2017. In this paper type was observational cross-sectional study. The population in this research was the outpatient Outpatient Registration Place (TPPRJ) that 124 people were sampled by purposive sampling techniques, methods of data collection by interviewing indirectly by using a questionnaire, data analysis using Chi-square test. Based on the results of writing, it is known that the waiting time for registration in the fast category is 56.5%. Patient satisfaction in the satisfied category of 62.1%). There is a registration waiting time relationship with patient satisfaction in Outpatient Registration Place p-value (= 0.010) <α (= 0.05). Suggested for Outpatient Registration Place Officer Grandmed of Hospital Lubuk Pakam, should pay attention to the long waiting time at Outpatient Registration Place to work more quickly and precisely according to the SOP so that the patient always feel satisfied, happy with the services already provided by the clerk.

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