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All Journal JURNAL KEBIDANAN KESTRA (JKK) Jurnal Kesmas dan Gizi (JKG) Jurnal Pengmas Kestra (JPK)
Marice Simarmata
Institut Kesehatan Medistra Lubuk Pakam
Health Professions Nursing Public Health

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Relationship Between Patient Perceptions Of The Quality Of Inpatient Registration Services And Satisfaction Of Inpatients Raisha Octavariny; Marice Simarmata
JURNAL KEBIDANAN KESTRA (JKK) Vol. 4 No. 2 (2022): Jurnal Kebidanan Kestra (JKK)
Publisher : Fakultas Kebidanan Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/jkk.v4i2.1058

Abstract

The hospital, as a referral level health service institution has the task of providing complete individual health services which include promotive, preventive, curative, and rehabilitative. Hospitals must meet the completeness of professional human resources, superior facilities where all of these indicators can affect service delivery to provide satisfaction to patients. This study aims to determine the relationship between patient perceptions of the quality of inpatient registration services and satisfaction of inpatients at GrandMed Hospital inpatient room, using an analytical survey research type. The sample of this study were 30 patients in the Ns 3D room using a questionnaire instrument. The sampling technique used is total sampling using the chi square test with a 95% confidence level = (0.05). The results showed that there was a relationship between inpatients’ perceptions of the quality of inpatient registration services based on responsiveness (P= 0.049 < (0.05) and empathy (P= 0.000 < (0.05) with inpatient satisfaction at Ns 3D GrandMed Hospital Lubuk Pakam. There is no relationship between inpatients’ perceptions about the quality of inpatient registration services based on tangible (P= 0.414 > (0.05), reliability (P= 0.283 > (0.005) and assurance (P= 0.783 > (0.05) with satisfaction of inpatients at Ns 3D Hospital GrandMed Lubuk Pakam. The results of this study are expected to be taken into consideration to improve the quality of services in the inpatient registration room at GrandMed Hospital.
HUBUNGAN KARAKTERISTIK RESPONDEN DAN DUKUNGAN KELUARGA DENGAN KEPATUHAN TERHADAP PROTOKOL KESEHATAN PENCEGAHAN COVID-19 DI KECAMATAN DATUK LIMA PULUH KABUPATEN BATU BARA Beni Satria; Felix Kasim; Kuat Sitepu; Harris Rambey; Marice Simarmata; Sri Melda Br Bangun; Henri Gudmen Rionald Sihite
JURNAL KESMAS DAN GIZI (JKG) Vol. 3 No. 2 (2021): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/jkg.v3i2.688

Abstract

COVID-19iisianiinfectiousidiseaseicaused by SARS-CoV-2, cases are increasing and spreading rapidly throughout Indonesia. Batu Bara Regency is one of the districts that has experienced an increase in confirmed cases of COVID-19. The success ofitheiCOVID-19ihealth protocol is largely determined by the compliance of the community in carrying out the 3M movement, namely using masks, washing hands with soap, and maintaining physical distance. The purpose of this study was to determine the relationship between respondent characteristics and family support with compliance with the COVID-19 prevention health protocol in Datuk Lima Puluh District, Batu Bara Regency. This study was an observational analytic study with a cross sectional design. The population in this study were all people in Datuk Lima Puluh Subdistrict, Batu Bara Regency, amounting to 23,717 people and a total sample of 393 people. Data collection was carried out by interview guided by a questionnaire. Data analysis was performed by univariate and bivariate with the chi-square test. The results of the chi-square test show that there is a relationship between education and family support and adherence to the COVID-19 preventive health protocol. It is hoped that the health office and puskesmas can improve health socialization related to the prevention of COVID-19 so that people can comply with health protocols.
PERBEDAAN TINGKAT KEPUASAAN PASIEN UMUM DAN PASIEN DENGAN BADAN PENYELENGGARA JAMINAN SOSIAL Harris Rambey; Beni Satria; Marice Simarmata; Anggi Isnani Parinduri; Ester Ariani Tarigan
JURNAL KESMAS DAN GIZI (JKG) Vol. 3 No. 2 (2021): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/jkg.v3i2.692

Abstract

Quality health care was often associated with satisfactory health care. The patient's satisfaction with the health service was the level of one's feelings after comparing the results received with expectations. Patient satisfaction on health service can be seen tangible, responsiveness, reliability, assurance, and attention (empathy). This study aims to determine differences in patient satisfaction level of social insurance provider body with general patients at Grandmed Hospital Lubuk Pakam 2017. This type of research was quantitative research is comparative. The population in this research are all inpatients of Grandmed Hospital Lubuk Pakam as much as 324 people, purposive sampling technique, data collection method by interviewing indirectly by used questionnaires, data analysis using T-Independent test. Based on the result of the research, it was known that there was difference of patient satisfaction level of social insurance provider body with general patient based on physical evidence (tangible) with p value = 0,002, reliability with p = 0,005, responsiveness with p = 0,007, Based on assurance with p = 0,002, based on empathy (empathy) with p = 0,006. It was advisable for the nursing staff of the grandmed hospital to be able to perform the service very well so that the patient was satisfied with the existing services and raises the patient's interest to return if they are sick.
HUBUNGAN WAKTU TUNGGU PENDAFTARAN DENGAN KEPUASAN PASIEN DI TEMPAT PENDAFTARAN PASIEN RAWAT JALAN (TPPRJ) Marice Simarmata; Balqis Wasliati Wasliati; Felix Kasim; Ira Cahyani Saragih
JURNAL KESMAS DAN GIZI (JKG) Vol. 3 No. 2 (2021): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/jkg.v3i2.695

Abstract

Patient waiting time in service at Place Of Patient Outpatient Registration was one of the important factors that will determine the hospital's initial image. Patient waited time also becomes one of the potential components as the cause of dissatisfaction. If the waiting time in the old outpatient medical record then it will reduce patient comfort. This research aims to registration waiting time relationship with patient satisfaction in Outpatient Registration Place Grandmed of Hospital Lubukpakam 2017. In this paper type was observational cross-sectional study. The population in this research was the outpatient Outpatient Registration Place (TPPRJ) that 124 people were sampled by purposive sampling techniques, methods of data collection by interviewing indirectly by using a questionnaire, data analysis using Chi-square test. Based on the results of writing, it is known that the waiting time for registration in the fast category is 56.5%. Patient satisfaction in the satisfied category of 62.1%). There is a registration waiting time relationship with patient satisfaction in Outpatient Registration Place p-value (= 0.010) <α (= 0.05). Suggested for Outpatient Registration Place Officer Grandmed of Hospital Lubuk Pakam, should pay attention to the long waiting time at Outpatient Registration Place to work more quickly and precisely according to the SOP so that the patient always feel satisfied, happy with the services already provided by the clerk.
ANALYSIS OF MANAGEMENT KNOWLEDGE IN HANDLING 2019 CORONA DISEASE PANDEMIC AT SUKARAME HEALTH CENTER, DISTRICT OF NORTH LABUHAN BATU IN 2022 Tengku Mestika Mayang; Marice Simarmata
JURNAL KESMAS DAN GIZI (JKG) Vol. 5 No. 2 (2023): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/jkg.v5i2.1515

Abstract

Background: WHO stated that Europe has become the center of the Coronavirus pandemic. Because more cases and deaths from Covid-19 have occurred in Europe. The number of patients infected with Coronavirus disease has reached 2.24 million people in the world. The United States is the country with the largest number of Covid-19 contributors in the world, with around 700 thousand people. The Coronavirus disease 2019 pandemic has existed in 185 countries and killed 153,822 people. At present, the total number of sufferers of Coronavirus disease in the world is 382 million people, of which the United States 75.4 million, India 41.6 million, Brazil 25.6 million, France 19.1 million, the United Kingdom 17.4 million (WHO, 2022 ). Objective: To analyze management knowledge in handling the 2019 coronavirus pandemic at the Sukarame Public Health Center in Labuhan Batu Utara Regency in 2022. Methods: This study used a qualitative approach. This research is comprehensive, dynamic, and does not generalize. Results: This research was directed at how the Sukarame Health Center in Labuhan Batu Utara handled the spread of Covid 19. The impact of Covid 19 greatly disrupted the health, economic, social, and cultural sectors. Therefore, the role of the Puskesmas must have a good strategy for suppressing the spread of Covid-19 which is very important.
SOSIALISASI PEMBERDAYAAN KADER POSYANDU DI PUSKESMAS TANJUNG MORAWA Marice Simarmata; Ika Nur Saputri; Raisha Octavariny; Delita Br Panjaitan; Irmayani Irmayani; Irma Nurianti
JURNAL PENGMAS KESTRA (JPK) Vol 1 No 1 (2021): Jurnal Pengmas Kestra (JPK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LP2M) Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (273.974 KB) | DOI: 10.35451/jpk.v1i1.712

Abstract

Stunting in infants and toddlers is a chronic nutritional problem that requires comprehensive management and involves various cross-sectors. In 2018, it was determined that stunting management was a national development priority through the National Action Plan for Nutrition and Food Security in Indonesia. Tanjang Morawa District is one of the cases where there are cases of stunting. Stunting management efforts by optimizing conditions in the first 1000 days of life (HPK) can be implemented at Posyandu. Posyandu as a form of community empowerment in the health sector has a strategic role, however, because posyandu cadres have a diverse educational and socio-cultural background, their knowledge and skills need to be continuously updated. In the case of stunting, various studies have shown that the knowledge and skills of cadres related to stunting and prevention efforts are mostly not good, therefore efforts to increase the capacity of posyandu cadres are important. The training activities for 20 posyandu cadres were carried out in three stages, namely program socialization, training preparation and implementation, using a deductive model approach, training materials were compiled based on field observation data which was then discussed with expert sources. After training posyandu cadres can better understand balanced nutrition, early detection of stunting and the important role of posyandu cadres to inform optimal nutrition at 1000 HPK as an effort to prevent stunting and identify risk factors for stunting in the posyandu working area. It is known from the increase in the results of knowledge on the test after training. It is hoped that this capacity building will be made as continuous training that is periodic and well programmed
Co-Authors Anggi Isnani Parinduri Balqis Wasliati Wasliati Beni Satria Delita Br Panjaitan Ester Ariani Tarigan Felix Kasim Harris Rambey Henri Gudmen Rionald Sihite Ika Nur Saputri Ira Cahyani Saragih Irma Nurianti Irmayani Irmayani Kuat Sitepu Raisha Octavariny Raisha Octavariny Sri Melda Br Bangun Tengku Mestika Mayang