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Mochammad Tanzil Multazam
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Universitas Muhammadiyah SIdoarjo, Majapahit 666 B, Sidoarjo, Jawa Timur, Indonesia
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Academia Open
Published by Universitas Muhammadiyah Sidoarjo
ISSN : -     EISSN : 27147444     DOI : https://doi.org/10.21070/acopen
Core Subject : Economy, Humanities, Health, Science, Education, Agriculture, Art, Social,
Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Computer Science & IT Earth & Planetary Sciences Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Physics Social Sciences Other
Academia Open is published by Universitas Muhammadiyah Sidoarjo published 2 (two) issues per year (June and December). This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. This journal aims is to provide a place for academics and practitioners to publish original research and review articles. The articles basically contains any topics research or review. Academia Open is available in online version. Language used in this journal is Indonesia or English. Academia Open is an open access journal publishing scientifically accurate and valuable research across life, physical, social, and medical sciences.
Arjuna Subject : Umum - Umum
Articles 122 Documents
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Search results for , issue "Vol 4 (2021): June" : 122 Documents clear
The Effect of Work Discipline, Organization Comitment, and Work Stress to Employee Performance on RSUD Sidoarjo Rio Sandi Triawan; Hasan Ubaidillah
Academia Open Vol 4 (2021): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (226.285 KB) | DOI: 10.21070/acopen.4.2021.2616

Abstract

This research means to determine the effect of work discipline, commitment, and work stress on employee performance. The following research is based on the fact that RSUD Sidoarjo is experiencing problems with its human resources. Many employees do not comply with the applicable SOPs at work, resulting in decreased employee performance. Based on the declining performance of employees, it resulted in complaints from RSUD Sidoarjo patients at the Graha Delta Husada Installation.The design of this research carried out in this thesis uses the type of quantitative research. In this study using a non-probability sampling technique with a saturated sample technique of 85 medical workers at the RSUD Sidoarjo, Graha Delta Husada Installation.The results of the study prove that work discipline has a partial positive effect on employee performance, organizational commitment partially positive effect on employee performance, work stress partially negatively affects employee performance.
The Effect of Product Diversity, Display Layout And Service Quality On Consumer Satisfaction At Greensmart In Sidoarjo Yulia Ambarsari; Lilik Indayani
Academia Open Vol 4 (2021): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (226.117 KB) | DOI: 10.21070/acopen.4.2021.2634

Abstract

This study aims to determine the effect of product diversity, display layout, and service quality on consumer satisfaction at Greensmart in Sidoarjo. This research is based on the fact that there is a decline in consumers who come to Greensmart Safira Garden. The product diversity, display layout and quality of service provided are good, but according to some consumers the services provided by employees to consumers, namely hospitality and speed and responsiveness when serving at the cashier are not good. This study uses quantitative methods, data collection techniques using questionnaires, distributed to 100 respondents who have purchased products at Greensmart Safira Garden at least 2 times. The data analysis technique used in this study is multiple linear regression using the SPSS (Statistical Program for Social Science) version 18 program. The results of this study indicate that product diversity variables affect customer satisfaction, display layout variables affect customer satisfaction, service quality have an effect on consumer satisfaction, and the variables of product diversity, display layout, and service quality have a simultaneous effect on consumer satisfaction at Greensmart in Sidoarjo.

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