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Humiras Hardi Purba
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humiras.hardi@mercubuana.ac.id
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ijiem@mercubuana.ac.id
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IJIEM - Indonesian Journal of Industrial Engineering & Management Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana Kampus Menteng - Gedung Tedja Buana, Floor 4th Jl. Menteng Raya No. 29 Jakarta Pusat- Indonesia Tlp.: +62 21 31935454 Fax: +62 21 31934474
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INDONESIA
Indonesian Journal of Industrial Engineering & Management
Published by Universitas Mercu Buana
ISSN : 26147327     EISSN : 27459063     DOI : https://dx.doi.org/10.22441/ijiem
Core Subject : Science, Engineering,
Control & Systems Engineering Decision Sciences, Operations Research & Management Engineering Industrial & Manufacturing Engineering
The journal aims to advance the theoretical and applied knowledge of this rapidly evolving field, with a special focus on industrial engineering and management, organisation of production processes, management of production knowledge, computer integrated management of production flow, enterprise effectiveness, maintainability and sustainable manufacturing, productivity and organisation, forecasting, modelling and simulation, decision making systems, project management, innovation management and technology transfer, quality engineering and safety at work, supply chain optimization. Indonesian Journal of Industrial Engineering & Management is published under the auspices of Universitas Mercu Buana. The main purpose of Indonesian Journal of Industrial Engineering & Management is to publish the results of cutting-edge research advancing the concepts, theories and implementation of novel solutions in modern manufacturing and services. Papers presenting original research results related to industrial engineering and management education are also welcomed.
Arjuna Subject : Teknik (semua kategori) - Teknik (Lain-Lain)
Articles 5 Documents
 1 
Search results for , issue "Vol 1, No 2: June 2020" : 5 Documents clear
Metode Value Stream Mapping dan Six Sigma untuk Perbaikan Kualitas Layanan Industri di Automotive Services Indonesia Aris Trimarjoko; Dimas Mukhlis Hidayat Fathurohman; Suwandi Suwandi
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 1, No 2: June 2020
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v1i2.8873

Abstract

Kepuasan pelanggan merupakan kunci sukses dalam industri. Kualitas pelayanan merupakan atribut penting dan merupakan faktor kunci industri jasa. Peningkatan kualitas pelayanan dalam industri penjualan mobil di Indonesia merupakan fokus dari penelitian ini. Value Stream Mapping berhasil mengidentifikasi permasalahan yang sedang terjadi dalam penelitian ini yang diakibatkan 3 sub proses, yaitu: waiting service, washing proses dan service proses yang lama, metode Six Sigma  berhasil menganalisis dan merekomendasikan tindakan perbaikan dan  berhasil mengurangi total waktu pelayanan dari 141,02 menit menjadi 64,00 menit atau naik 55% per satu siklus pelayanan, dan berhasil meningkatkan kapabilitas proses pelayanan dari -1,56 sigma menjadi 3,81 sigma.
Implementation of the Balanced Scorecard Approach in Industries: A Systematic Literature Review Dias Sukma Irawati
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 1, No 2: June 2020
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v1i2.10161

Abstract

A systematic review is a method used by researchers to identify, assess, and interpret all findings on research topics to be understood from various research perspectives before the researcher conducted the primary research. This article aims to determine which areas the Balanced Scorecard has used and applied using a systematic review method. The Balanced Scorecard is a concept for measuring the performance of an organization with four different perspectives. The preliminary article screening technique used is to review research papers with the keyword "Balanced Scorecard." 30 articles apply the balanced scorecard in various fields, including health, industry, transportation, finance, business, and management. From the financial and customer perspectives, there are 11 journals each. There are eight journals and 11 journals from internal business processes. The balanced scorecard theory, which is presented in 4 different perspectives, makes the balanced scorecard a balance between measuring an organization's performance in various fields.
Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA) Methods of Exclusive Matte Lip Cream Fitriana Eka Setyaningrum
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 1, No 2: June 2020
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v1i2.10220

Abstract

Now cosmetics become one of the current human needs and increasingly develop or become a trend in society. One of the decorative cosmetics for lips is Lip Cream. PT produces exclusive Matte Lip Cream. Paragon Technology and Innovation, but many cosmetics competitors appear lately, and some complaints about the product. This research aims to analyze customer satisfaction and analyze the important attributes of Exclusive Matte Lip Cream. The sampling method used is Simple Random Sampling and analyzed by using the Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA) methods. The results of customer satisfaction are 75.89%, which means that customers are satisfied. The attribute that needs to be fixed is Formula & Texture of the new formulated Exclusive Matte Lip Cream, especially for lip cream density.
A Systematic Literature Review of Failure Mode and Effect Analysis (FMEA) Implementation in Industries Akhyar Zuniawan
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 1, No 2: June 2020
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v1i2.9862

Abstract

Failure mode and effects analysis (FMEA) is a risk assessment tool that mitigates potential failures in systems, processes, designs, or services and has been used in a wide range of industries. The conventional risk priority number (RPN) method has been criticized for having many shortcomings. Various risk priority models have been proposed in various literature to improve the performance of the FMEA itself. However, there has been no literature review on this topic. This study reviewed 50 FMEA papers published between 1998 and 2019 in international journals and categorized them according to various industry and industry output. The automotive and manufacturing industries dominated the implementation of FMEA. For the industry's production: goods and services, mostly dominated by interests in implementing FMEA in their industries. Hopefully, this finding will be useful for goods and services industries willing to implement FMEA, especially the services industry.
Optimization of Maintenance Downtime for Handling equipment in a Container Terminal using Taguchi Scheme, Taguchi-Pareto Method and Taguchi-ABC Method Lot Okanminiwei; Sunday Ayoola Oke
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 1, No 2: June 2020
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v1i2.9912

Abstract

This paper examined the behavior of selected maintenance downtime parameters of handling equipment in a container terminal and established the system's optimal parameters. Taguchi method, Taguchi–Pareto method, and Taguchi–ABC method were applied to analyze it. The chosen process parameters are the downtime, probability density function, and cumulative density function. The L25, L25, and L20 orthogonal arrays were selected for the Taguchi, Taguchi-Pareto, and Taguchi–ABC methods. Data were acquired from a container terminal in the southern part of Nigeria, and we deployed the Weibull function to analyze the parameters at three shape functions of β = 0.5, 1, and 3 from twenty-five experiments. The signal–to–noise quotient and analysis of variance were used to establish the optimal level and contributions of the parameters. The results indicated that using the Taguchi method, for all the shape parameters of β = 0.5, 1, and 3, the most and the least significant parameters were downtime and cumulative density function, respectively. For the Taguchi-Pareto method, the most and the least significant parameters were downtime and probability density function, respectively, at β = 0.5. At β = 1, the most and the least significant parameters were downtime and cumulative density function, respectively. However, at β = 3, the most and the least significant parameters were probability density function and downtime, respectively. Finally, using the Taguchi-ABC method, at β = 0.5, the most and the least significant parameters were probability density function and downtime, respectively. Nonetheless, at β = 1 and 3, the most and the least significant parameters were downtime and probability density function, respectively. The proposed model would assist seaport maintenance managers in the effective control of downtime

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