cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
AS Ahmar
Contact Email
journal@ahmar.id
Phone
-
Journal Mail Official
arrussoshum@ahmar.id
Editorial Address
Jalan Karaeng Bontomarannu No. 57 Kecamatan Galesong, Kabupaten Takalar Provinsi Sulawesi Selatan, Indonesia
Location
Unknown,
Unknown
INDONESIA
ARRUS Journal of Social Sciences and Humanities
Published by Yayasan Ahmar Cendekia Indonesia
ISSN : 27767930     EISSN : 28073010     DOI : https://doi.org/10.35877/soshumv1i1
Core Subject : Religion, Economy, Humanities, Social,
Religion Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences
Social Sciences: Anthropology, Asian Studies, Communication, Demography, Development, Gender Studies, Government & Public Policy, Human Ecology, International Relations, Media Studies, Peace and Conflict, Political Science, Science, Technology & Society, Sociology. Humanities: Cultural Studies, Education, History, Human Geography, Linguistics, Philosophy, Religion.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 11 Documents
 1   2 
Search results for , issue "Vol. 2 No. 2 (2022)" : 11 Documents clear
Economics of Community-Based Disaster Management and Household Participation: Evidence of The Western Nepal Bista, Raghu Bir
ARRUS Journal of Social Sciences and Humanities Vol. 2 No. 2 (2022)
Publisher : Lembaga Penelitian dan Pengembangan Teknologi dan Rekayasa, Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/soshum722

Abstract

This paper examines households' participation in community-based disaster management in western Nepal based on the secondary and primary data sets under the framework of explorative and descriptive statistics. As a result of the study, multi-hazards occurred. Out of these multi-hazards, the catchment areas and the community were disaster-prone by flood and landslide more than other hazards: insects, drought, animals, etc. in terms of severity and frequency. Further, the community-based disaster management that was proactive and participatory to assess disasters, hazard locations, and their impacts made stakeholders to the community for their participation, ownership, and resilience. In community-based disaster management, the household was actively participatory not only in pre-disaster, disaster, and post-disaster focusing on preparedness and planning more than rescue and reconstruction, rehabilitation, and recovery. Its economic cost is 78 mean days per household. It is 21 percent of a year (365 days) calendar. Its mean wage income loss is 39000 Nepali Rupees (330 USD) per annum that is 30 percent of 1071 USD per capita. Thus, the rural household has a significant economic cost of CBDMG activity to be resilient from multi natural hazards. However, it can reduce multi times the disastrous cost to them. Its outcome may not be positive to household income, welfare, and poverty reduction. Thus, the community-based disaster management approach is effective was in terms of less time, fewer resources but the quick response.
Drivers of Customer Loyalty in the Downstream Petroleum Sub-Sector in Nigeria Ogbunamiri, Chinanu; Agu, Agu Godswill
ARRUS Journal of Social Sciences and Humanities Vol. 2 No. 2 (2022)
Publisher : Lembaga Penelitian dan Pengembangan Teknologi dan Rekayasa, Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/soshum734

Abstract

The downstream petroleum sub-sector in Nigeria has remained highly competitive since the partial subsidy removal era. Operators now adopt various marketing efforts to attract and retain customers. While several models have been used to examine the drivers of customer loyalty in the petroleum industry, no study is known that applies the 7Ps model. This study, attempts to close this gap. Data was generated from petroleum products customers in the Southeast region of Nigeria, and analyzed with the SPSS 23.0 multiple regression analysis. Findings reveal that all the 7Ps variables – product, price, place, promotion, people, process and physical evidence are significant drivers of customer loyalty. The study recommends appropriate blending of the mix elements for more positive outcomes.
Influence of Customer Complaint Management on Marketing Performance of Banks Oru, Grace U.; Madumere, Humphrey Ikenna
ARRUS Journal of Social Sciences and Humanities Vol. 2 No. 2 (2022)
Publisher : Lembaga Penelitian dan Pengembangan Teknologi dan Rekayasa, Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/soshum736

Abstract

Leveraging the cognitive dissonance and attribution theories, this study examined the influence of customer complaint management on the Marketing performance of banks in Afikpo. Applying marketing performance from the lenses of the customer, 323 bank customers were involved in the study. Copies of questionnaire were used to elicit responses from the customers after a test of reliability and validity on the questionnaire. Collected data were analyzed with SPSS Version 21.0, simple regression analysis. Results indicate that the customer complaint based on management constructs (accessibility, responsiveness, integration) significantly influence marketing performance of bank. The study therefore recommends among others that banks should design complaint management systems that are simple and understandable for customers, while being fair, efficient, and responsive in complaint handling.
Promoting the Marketing of Agricultural Products as a Means of Boosting the Nigerian Economy Chima, Offornedu; Blessing, Owuala; Kalu, Dike; Alozie-Oji, Eziaku
ARRUS Journal of Social Sciences and Humanities Vol. 2 No. 2 (2022)
Publisher : Lembaga Penelitian dan Pengembangan Teknologi dan Rekayasa, Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/soshum737

Abstract

The agricultural sector in Nigeria is a sector of the Nigerian economy that has the potentials of boosting the country’s economy, create employment and earn the country massive foreign exchange. But due to the country’s over dependence on the oil sector, the agricultural sector has been neglected or not given the attention it deserves. This work tends to highlight how the marketing of agricultural products could boost the Nigerian economy if properly harnessed. It also exposed some problems facing the sector and proffered some possible solutions to these problems.
Records Management and Organizational Performance Agu, Paul Chinedu; Njoku, Emeka Emmanuel; Umaru, Shagari; Eleke, Nwabueze Ifenyinwa; Nwokoma, Ifeanyi Henry; Bashiru, Okehi Tunde
ARRUS Journal of Social Sciences and Humanities Vol. 2 No. 2 (2022)
Publisher : Lembaga Penelitian dan Pengembangan Teknologi dan Rekayasa, Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/soshum738

Abstract

This study was carried out on records management and organizational performance in Renaissance University Ugbawka, Enugu State, Nigeria. Specifically, this study sought to find out the relationship between: records keeping and employee effectiveness; document handling and employee performance, as well as adequate records safety and availability of record facilities. The study adopted the survey research design using primary sources of data. Fifty-eight full time academic staff of Renaissance University Ugbawka, Enugu state served as the population of this study, out of which, 47 responses were used for analysis. Again, data were collected and analyzed using tables and simple percentages. Stated hypotheses were tested using Multiple Regression Analysis at 0.05 level of significance in SPSS version 21. The study found positive and significant relationships between record keeping and employee effectiveness and between document handling and employee performance. Statistically speaking, the study did not find any positive and significant relationship between adequate records safety and availability of facilities. Thus, the study concluded that proper records keeping helps to avert the stress of duplicating recording efforts, saves time used in recreating such records and enables users to compare performance over time, thereby improving employee effectiveness. Again, when organizations properly handle their records, staff achieve greater results by working in line with the records policies; records become easier to handle and the staff utilize their recording time effectively, thereby improving employee performance. In addition, adequate safety of organizational records enables proper identification and location of records, easy access to records by users and accountability among staff.
Economics of Community-Based Disaster Management and Household Participation: Evidence of The Western Nepal Raghu Bir Bista
ARRUS Journal of Social Sciences and Humanities Vol. 2 No. 2 (2022)
Publisher : Lembaga Penelitian dan Pengembangan Teknologi dan Rekayasa, Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/soshum722

Abstract

This paper examines households' participation in community-based disaster management in western Nepal based on the secondary and primary data sets under the framework of explorative and descriptive statistics. As a result of the study, multi-hazards occurred. Out of these multi-hazards, the catchment areas and the community were disaster-prone by flood and landslide more than other hazards: insects, drought, animals, etc. in terms of severity and frequency. Further, the community-based disaster management that was proactive and participatory to assess disasters, hazard locations, and their impacts made stakeholders to the community for their participation, ownership, and resilience. In community-based disaster management, the household was actively participatory not only in pre-disaster, disaster, and post-disaster focusing on preparedness and planning more than rescue and reconstruction, rehabilitation, and recovery. Its economic cost is 78 mean days per household. It is 21 percent of a year (365 days) calendar. Its mean wage income loss is 39000 Nepali Rupees (330 USD) per annum that is 30 percent of 1071 USD per capita. Thus, the rural household has a significant economic cost of CBDMG activity to be resilient from multi natural hazards. However, it can reduce multi times the disastrous cost to them. Its outcome may not be positive to household income, welfare, and poverty reduction. Thus, the community-based disaster management approach is effective was in terms of less time, fewer resources but the quick response.
Drivers of Customer Loyalty in the Downstream Petroleum Sub-Sector in Nigeria Chinanu Ogbunamiri; Agu Godswill Agu
ARRUS Journal of Social Sciences and Humanities Vol. 2 No. 2 (2022)
Publisher : Lembaga Penelitian dan Pengembangan Teknologi dan Rekayasa, Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/soshum734

Abstract

The downstream petroleum sub-sector in Nigeria has remained highly competitive since the partial subsidy removal era. Operators now adopt various marketing efforts to attract and retain customers. While several models have been used to examine the drivers of customer loyalty in the petroleum industry, no study is known that applies the 7Ps model. This study, attempts to close this gap. Data was generated from petroleum products customers in the Southeast region of Nigeria, and analyzed with the SPSS 23.0 multiple regression analysis. Findings reveal that all the 7Ps variables – product, price, place, promotion, people, process and physical evidence are significant drivers of customer loyalty. The study recommends appropriate blending of the mix elements for more positive outcomes.
Influence of Customer Complaint Management on Marketing Performance of Banks Grace U. Oru; Humphrey Ikenna Madumere
ARRUS Journal of Social Sciences and Humanities Vol. 2 No. 2 (2022)
Publisher : Lembaga Penelitian dan Pengembangan Teknologi dan Rekayasa, Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/soshum736

Abstract

Leveraging the cognitive dissonance and attribution theories, this study examined the influence of customer complaint management on the Marketing performance of banks in Afikpo. Applying marketing performance from the lenses of the customer, 323 bank customers were involved in the study. Copies of questionnaire were used to elicit responses from the customers after a test of reliability and validity on the questionnaire. Collected data were analyzed with SPSS Version 21.0, simple regression analysis. Results indicate that the customer complaint based on management constructs (accessibility, responsiveness, integration) significantly influence marketing performance of bank. The study therefore recommends among others that banks should design complaint management systems that are simple and understandable for customers, while being fair, efficient, and responsive in complaint handling.
Promoting the Marketing of Agricultural Products as a Means of Boosting the Nigerian Economy Offornedu Chima; Owuala Blessing; Dike Kalu; Eziaku Alozie-Oji
ARRUS Journal of Social Sciences and Humanities Vol. 2 No. 2 (2022)
Publisher : Lembaga Penelitian dan Pengembangan Teknologi dan Rekayasa, Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/soshum737

Abstract

The agricultural sector in Nigeria is a sector of the Nigerian economy that has the potentials of boosting the country’s economy, create employment and earn the country massive foreign exchange. But due to the country’s over dependence on the oil sector, the agricultural sector has been neglected or not given the attention it deserves. This work tends to highlight how the marketing of agricultural products could boost the Nigerian economy if properly harnessed. It also exposed some problems facing the sector and proffered some possible solutions to these problems.
Mathematical Critical Thinking Ability in Solving Mathematical Problems Anisa Nurfadilah Nurdin; Rusli; Baso Intang Sappaile; Hastuty; Sitti Masyitah Meliyana R.
ARRUS Journal of Social Sciences and Humanities Vol. 2 No. 2 (2022)
Publisher : Lembaga Penelitian dan Pengembangan Teknologi dan Rekayasa, Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/soshum795

Abstract

This study aims to determine the mathematical critical thinking skills of class XII IPA 1 students at SMAN 5 Sidrap in solving mathematical problems in arithmetic sequences and series. The type of research used is descriptive research with a qualitative approach. In this study, there were 3 subjects, namely students with high, medium and low mathematical abilities. The instruments used in data collection were observation sheets, written tests and interview guidelines. The results showed that: (1) Students who met the Critical Thinking Level (CTL) 3 or critically were students who had high mathematical abilities. At this critical thinking level, students are able to formulate the main points of the problem, are able to reveal existing facts, are able to determine the theorems used and detect bias, Students are able to work on questions according to the initial plan, able to express their arguments clearly, able to re-examine answers and draw conclusions. (2) Students who meet CTL 2 or are quite critical are students who have moderate mathematical abilities. At this critical thinking level, students are able to formulate the main points of the problem, uncover existing facts, are able to determine the theorem used, are able to detect bias, are able to work on problems according to the initial plan, are able to express their arguments clearly, are less able to re-examine answers and draw a conclusion. (3) Students who meet CTL 0 or are not critical are students who have low mathematical abilities. At this critical thinking level, students have not been able to fulfill all indicators such as not being able to formulate the main points of the problem.

Page 1 of 2 | Total Record : 11

 1   2 

Filter by Year

2022 2022


Reset
Filter By Issues
All Issue Vol. 5 No. 6 (2025) Vol. 5 No. 5 (2025) Vol. 5 No. 4 (2025) Vol. 5 No. 3 (2025) Vol. 5 No. 2 (2025) Vol. 5 No. 1 (2025) Vol. 4 No. 6 (2024) Vol. 4 No. 5 (2024) Vol. 4 No. 4 (2024) Vol. 4 No. 3 (2024) Vol. 4 No. 2 (2024) Vol. 4 No. 1 (2024) Vol. 3 No. 6 (2023) Vol. 3 No. 5 (2023) Vol. 3 No. 4 (2023) Vol. 3 No. 3 (2023) Vol. 3 No. 2 (2023) Vol. 3 No. 1 (2023) Vol. 2 No. 2 (2022) Vol. 2 No. 1 (2022) Vol. 1 No. 2 (2021) Vol. 1 No. 1 (2021) More Issue