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INDONESIA
Journal of Business and Management
Published by Institut Teknologi Bandung
ISSN : 22523898     EISSN : 22523308     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management (JBM)is an online journal that is published three times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. JBM aims to provide a forum for the dissemination of theory application and research in all areas of business and management, including but are not limited to marketing, business strategy, decision science and decision-making, strategic negotiation, finance, business risk, knowledge management, human capital management, technology management, entrepreneurship, and others relevant subjects. It is intended for researchers, students, business practitioners, and entrepreneurs to publish their ideas and experiences, and share their knowledge on business and management issues.
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Articles 88 Documents
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Search results for , issue "Vol 7, No 3 (2018)" : 88 Documents clear
ANALYSIS OF FACTORS INFLUENCING FOREIGN OWNERSHIP IN GOVERNMENT BONDS INDONESIA Wati, Utami Aprilia; Prasetyo, Ahmad Danu
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract. Indonesia is using a budget deficit policy in drafting a budget. The budget deficit is a policy where the government spending is planned greater than government revenue. To cover the deficit, government issue bonds. Compare with other countries in ASEAN, the proportion of foreign ownership in government bonds is the highest. However, a higher proportion of foreign ownership makes the risk of countries also higher. This research aims at providing empirical evidence on factors that affecting foreign ownership in Indonesia government bonds. The variables in this research consist of an internal factor, external factors, and combine factors during the period 2003M1 until 2017M12.The VECM test is used to test the hypothesis. Our result is all of the endogenous factors significantly affecting foreign ownership in Indonesia Government Bonds in the long-term period. Lagged three periods of foreign ownership, lagged two periods of 10-year Indonesia government bonds yield, the exchange rate of ringgit to US dollar, and 10-year Thailand government bonds yield have significantly affecting foreign ownership in Indonesia government bonds in the short-term period. Keyword: Exchange Rate, Foreign ownership, Government Bonds, VECM, yield 
PERFORMANCE ASSESSMENT OF THE SELF-SERVICE QUEUING SYSTEMSTUDY CASE: PERTAMINA GAS STATION DAGO BANDUNG Ermawan, Aria Rizki; Handayati, Yuanita
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract. There are a strong relationship between managing queue performance and customer satisfaction. Customer tends to choose a place with less queue rather than a place with a long queue by assumes that the place offers the same value. For this reason, many businesses often manage their queueing performance effectively to create competitive advantage. Within this condition the firm must come up with effective solution to deal with their queue condition. Self-service system is a queueing model that allow customer to process their order without having employee or operator to process the order. In many case the implementation of self-service system is uses to overcome the long queue problem by maximizing server utilization. In June 2017, Pertamina gas station Dago Bandung is the first gas station in Bandung that has been implementing the self-service system for motorcycle gasoline refueling area. The implementation of a self-service system aims to overcome the queueing problem when peak hour at the motorcycle queueing area. However, after the implementation, the self-service system still has a long queue. Within this condition, the system needs to evaluate whether the self-service system is effective to overcome the queueing problem when peak hour or not. The result from this study shows that the queueing performance of the self-service system has a bottleneck on phase 1. But, compared to the non-self-service system, the overall performance of the self-service system has a better performance than the non-self-service system. This study recommends the firm to add one more server in phase 1 of the self-service system to overcome the bottleneck. Also, the researcher show queueing performance comparison between both of the system by assuming if the firm stick with the non-self-service system by increasing the number of servers.Keywords: Queuing line, Queuing Assessment, Self-Service System, Comparison
ANALYSIS OF INSTAGRAM ONLINE PROMOTION STRATEGIES FOR BAKSO ACI MASJAY AND BAKSO ACI GANTENG IN BANDUNG Nur Alim, Muhammad Iqbal; Belgiawan, Prawira Fajarindra
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract. Since 2012, Bandung city has been increasingly visited by people from various regions. It gave a great opportunity for the people of Bandung to run a culinary business. It has an impact on competition in the culinary business is also increasing. To face this issues, every culinary business must be able to maximize the promotion strategy. Promotion is very important for business as a means to building brand awareness, attracting consumers to buy products, and educating consumers. Promotions can be done in various ways, that is offline promotion and online promotion. At present, people are more interested to online promotion on social media because it is easily accessible and can reduce promotional costs. Among the many examples of social media platform, Instagram become the most popular because its users are dominated by younger-demographic users. This pushes the attention of business people to use Instagram as their online promotion strategy. Examples of culinary businesses that use Instagram as an online promotion media are Bakso Aci Masjay, but Bakso Aci Masjay has not utilized their online promotion strategy as maximal, thus making the online promotion strategy of this culinary business to be inferior from the competitor, namely Bakso Aci Ganteng.Keywords: Online Promotion Strategies, Social Media, Instagram, Bakso Aci Masjay, Bakso Aci Ganteng 
IDENTIFYING THE CUSTOMER PERCEIVED VALUE ON VISIT INTENTION TOWARD KAMPUNG COKLAT TOURISM Nisfullaili, Aulia; Wisesa, Anggara
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract.The increase of tourism destinations in Indonesia, making the tourism sector as a key factor in job creation, business development, and infrastructure. This situation makes each region needs to develop the potential of the area to be a place of tourism which will help in the development of a better region. One of the potential tourism in Blitar Regency is Kampung Coklat Tourism located in Plosorejo Village, Blitar. Kampung Coklat tourism is an educational tour based on cocoa planting. Kampung Coklat already has many improvements such as expand the area, add more facilities, and others but Kampung Coklat’s ticket price is still the same because the owner assumes that the lower price is the dominant factor that builds customer visit intention. However, there is no research from them and their price strategy is based on their assumption, so it is necessary for the company to understand the customer perceived that actually influence the customer's visit intention. So the purpose of this research is to identify the customer perceived value towards visit intention in Kampung Coklat tourism. It uses five dimensions of Customer Perceived Value which are service quality (SQ), emotional value (EV), price (P), social value (SV), and reputation (R). This research uses the quantitative approach with the number of samples 384 visitors to Kampung Coklat. Then the author uses the Multiple Linear Regression to analyze the data which shows that 4 of five independent variables significantly affects the customer visit intention which are service quality, emotional value, social value, and price. Also, this research can prove that the price is the dominant dimension that affecting customer visit intention toward Kampung Coklat tourism. This research addressed to Kampung Coklat tourism in order to which value that customer dominant perceive so that the company will choose the best strategy to increase the number of customers, also to maximize the profit and still make an improvement to fulfill the customer need and wants. It also can be applied to other tourism in order to have a large number of visitors and can increase the regional economic movement and provide retribution for Indonesia.Keywords: Customer Perceived Value, Tourism, Service Quality, Emotional Value, Social Value, Price, Visit Intention
THE DETERMINANTS OF DOMESTIC TOURISM: CASE IN iNDONESIA Qurrota A’yun, Safira Asti; Prasetyo, Ahmad Danu
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract. Development of tourism in Indonesia can be seen from the number of tourist arrivals in Indonesia both domestic and international that continuously increase. It affects to the increasing in contribution tourism sector into Indonesian economy. Most of tourism activity in Indonesia is generated by domestic tourist which weight 96.60% during 2009-2016. Domestic tourism can contribute in consumption, value added, and employment to Indonesian economy. In 2019, Indonesian Minister of Tourism has target to increase contribution of tourism in GDP to 8%. The precise strategy is needed to achieve the target. With knowing the factor that can influence the number of domestic tourist to do domestic tourism activities, it can easier to make strategy to achieve the target. This research is conducted to investigate the impact of factors on domestic tourism in Indonesia. There are three factors of number of domestic tourist arrivals in Indonesia that will be used in this research; tourists’ income, price of goods and services, and number of accommodation. Panel data regression was used. Based on Hausman Test, fixed-effect panel regression is the appropriate model that describe the problem in this research. All independent variables were significantly affect number of domestic tourist arrivals with positive relationship. Fixed-effect panel regression indicate that 64.64% of the variation in Indonesian domestic tourist inflows could be explained all independent variables. Tourists’ income, price of goods and services, and accommodation are determinants of domestic tourist in making travel decision. Keywords:  determinants, domestic tourism, Hausman test, Indonesia, panel data
SHOPPER DECISION PROCESS TOWARD ONLINE MARKETPLACE CASE STUDY: BUKALAPAK Maharani, Actualita; Fachira, Ira
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract.The growth of using internet is increasing rapidly, people also actively use the internet for the selling and shopping purposes. In previous year of 2017, many retailers have expanded their business activity in digital marketing. E-commerce companies have to take the opportunity to enhance their potential consumers by differentiating their marketing strategy againts the competitors. The method of this study uses quantitative method. The quantitative method would be done by distributing online questionnaires to the people who have used Bukalapak at least once. The respondents are collected for the total of 783 people which the data is analyzed using structural equation model (SEM) to define the relationship among variables. The findings discuss perceived benefits of search significantly affects external search effort, external search effort significantly affects perceived risk, overall deal evaluation is significantly affected by perceived benefits of search and perceived risk, and overall deal evaluation significantly affects willingness to buy. To sum up, the objective of exploring shopper decision process in e-commerce marketplace is answered by the findings. Therefore, some results could be renew the previous study about e-commerce marketplace. The recommendation was proposed to give insight for the e-commerce business especially for Bukalapak to improve their marketing strategy.Keywords: E-commerce C2C, Digital marketing, Bukalapak, Shopper behavior, Shopper decision process   
THE DISCUSSION ABOUT INFLUENCE OF OTHERS TOWARS CAR PURCHASE INTENTION Tanzil, Devina; Belgiawan, Prawira Fajarindra
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract. The increase of number of car ownership contributes to the increase of traffic congestion. Many studies on car ownership intention in Indonesia particularly on the effects of attitudes and norms. Previous research found that subjective norms and attitudes significantly influence someone’s intention to purchase a car. To be specific, reference group such as parents and friends of the respondent significantly influence car purchase intention. However, the previous research did not directly survey them, but only got the result from child perception of their parents. Therefore, to confirm whether parents and friends significantly influence purchase intention, they are also being surveyed. The objective is to diagnose that Parents’ and friends’ attitude is significantly influence respondents’ attitude towards their decision on car purchase intention. Data collected using a quantitative method with convenient sampling technique. The questionnaire was spread online to 200 respondents includes father, mother, and friend. The researcher only asked the respondents about their attitudes towards car, socio-demographic, and the intention to own a car for the future. Then, the data is analyzed using principal component analysis, linear regression, and ordinal regression. The result shows that several factor of parents’ and friends’ attitude significantly influence respondent attitude towards car purchase intention. Background: Belgiawan et al. (2017) found that attitudes significantly influence someone’s intention, they also found similarly that the parents of their respondent significantly influence car purchase intention. However, their research and mostly other research inline (Casaló and Escario 2016; Flay et al., 1994) did not ask directly to the significant others, they only got the result from child perception of their significant others. These might indicate a bias since the information of influence is only a proxy for what might be the actual influence. Therefore, it is also important to understand influence from the perspective of the influencers themselves. Methods: The data for this research was collected using Quantitative Method approach through online questionnaire to 200 respondents includes mother, father, and friend which means there are 50 sets of family. This study, adopt the Principal Component Analysis, Linear Regression, and Ordinal Regreesion to see the relationship between significant others to ones’ attitudes and one’s decision to purchase a car. Results: From the calculation using SPSS, researcher got five factors of child attitude towards car but only several factor of significant others’ attitude result are significant influence child’s attitude. Beside, from six varibles there are four variable that have a significant relationship between significant others advice and hope on one’s decision to purchase a car. Conclusion: The purpose of this paper is to analyze the significant others (father, mother, and friend) are influence one decision or not and to diagnosing the significants’ other attitude is significantly influence one’s attitude or not. But this paper is focusing on car purchase intention. This research found that parents’ attitude towards car is significantly influence childs’ attitude and this result can be used to strengthen the previous research result who said that parents attitude is significantly influence one’s attitude by asking the parents’ and friend directly, since the previous research only rely on childs’ perception towards their parents attitude. Because of the purpose of this paper is analyzing one’s attitude towards car, so the result can be used by car company to increase or improve the purchase intention and can create a good marketing communication.Keywords: Attitudes, Cars Company, Significant Others, Perception, Purchase Intention.
INVESTIGATING SPIRITUALITY AND MATERIALISM IN AN IT-BASED COMPANY Arini, Dinda; Pratama, Andika Putra
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract. The information and technology systems or simply said as IT take a big part of peoples in the daily activities. One of IT development company is through CV DST. Based on the preliminary study, CV DST is facing problems at human resources where the managers (board lines) do not understand the appropriate ways to approach their employees. Later on, the managers focus on the material facilities of their employees and not really pay attention to the spiritual facilities. After that, there is an issue occur that said if the employees are not motivate enough to do their job. The purpose of this research is to analyze the dominant psychological disposition of CV DST employees‘ which is spirituality or materialism based on their profiles and how it reflected in employees‘ behavior to be relevant on the business environment and support the organization to reach the goals. Psychological disposition analysis is done by doing quantitative approach that includes of distributed questionnaire. Then, in order to analyze the psychological dispositions related to self-perceived motivation, self-perceived performance, self-perceived satisfaction and self-perceived engagement is done by doing qualitative approach which is in-depth interview. The result of psychological analysis describes that spirituality have dominant position compared to materialism. However, this result still has to consider additional information such as employees‘ age so it can get the details of employees‘ psychological disposition distribution. If it‘s related to self-perceived motivation, self-perceived performance, self-perceived satisfaction and self-perceived engagement known that employees want to get more attention in their spiritual things. So, this research can solve the existing problems to get the optimal motivation, performance, satisfaction, and engagement of CV DST employees‘.Keywords: Psychological Disposition, Motivation, Performance,Satisfaction
DETERMINANTS OF DIVIDEND PAYOUT POLICY: A CASE OF PROPERTY, REAL ESTATE, AND BUILDING CONSTRUCTION SECTOR Wardono, Anindita Alifa; Murtaqi, Isrochmani
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract. Dividend payout policy is an important decision both for investor and corporation. There are several different theories and opinions related with dividend payout policy. Therefore, this research aims to find the determinant factors of dividend payout policy for firms engage in Indonesian property, real estate, and building construction sector. This research belongs to quantitative research. Panel data regression with fixed effect model as the approach is employed as the method to analyze the data. The sample consists of 18 companies from year 2013-2016 and taken using purposive sampling method. This research found that there is significant positive relationship between leverage and dividend payout ratio. All the independent variables also found simultaneously affect dividend payout ratio. The implication of this study is that leverage should be the factor that investors and the company should pay more attention related with the information of dividend payout policy of the company. Keywords:  Dividend payout ratio, firm size, leverage, liquidity,  regression analysis
ANALYSIS OF VALUE-ADDED PRODUCT AND ECONOMIC VALUE FROM CASSAVA WASTE EXISTENCE IN PEUYEUM ABBAS SAWARGI COMPANY IMPLEMENTATION : CIRCULAR ECONOMY CONCEPT Sidiq, Reza Nur; Handayati, Yuanita
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract.The problem of cassava waste generates aesthetics disruption, health disruption, and also fungi and bacteria, oxygen depletion, and the death of aquatic creatures or biotic life disruption. Besides, the company will lose economic value because they can’t handle it well. Circular economy is an appropriate concept to solve the problem of waste which one of the objective is to generate economic value. Therefore, this study aims to find out how the concept is implemented and also how much economic value can be generated from all cassava waste. The result shows that the implementation of concept in the company has several steps are waste collection refers to all cassava waste were identified will be gathered by the company as raw material that used to produce value-added product, analysis of value-added products aims to find out what products can be made with its economic value, product creation refers to an activity of producing identified value-added product which means there has been the availability of the product. and collaborate with farmers where the company will offer their value-added product to farmers in order to generate benefit by purchasing the product or reselling it to the consumers. Besides, economic value that the company can gain from all cassava waste is Rp98,983,400 per month.Keywords: cassava waste, circular economy, economical value, fermeted-cassava, value-added product

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