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Muh Ahlis Ahwan
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UPT Perpustakaan UIN Walisongo (Jl. Prof. Dr. Hamka Km.2 (Kampus 3) Ngaliyan, Semarang, Jawa Tengah, Indonesia, 50185)
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Daluang: Journal of Library and Information Science
Published by Universitas Islam Negeri Walisongo Semarang
ISSN : 27973131     EISSN : 27973182     DOI : 10.21580/daluang
Core Subject : Humanities, Science, Social,
Humanities Library & Information Science Social Sciences
Focus: library and information science Scope: > Digital Library and Repositories. > Documentation System. > Information and Media Preservation. > Information Policy. > Information Services. > Library and information technology. > Library Management. > Media and Information Literacy. > Organization of Information. > Scholarly Communication. > Scientometrics.
Arjuna Subject : Ilmu Sosial - Perpustakan dan Informasi
Articles 12 Documents
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Search results for , issue "Vol. 4 No. 2 (2024)" : 12 Documents clear
Tren penggunaan kecerdasan buatan dalam pembelajaran mahasiswa sarjana dan diploma Fakultas Ekonomi dan Bisnis Universitas Udayana Cahyaningtyas, Dwi Fitrina
Daluang: Journal of Library and Information Science Vol. 4 No. 2 (2024)
Publisher : UPT Perpustakaan Universitas Islam Negeri Walisongo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21580/daluang.v4i2.2024.24010

Abstract

Purpose. This study aims to explore the use of Chat AI and see the information search behavior patterns of students at the Faculty of Economics and Business, Udayana University. Methodology. This research was conducted by survey with descriptive. The respondents were diploma and undergraduate students from the Faculty of Economics at Udayana University. The questionnaire was distributed through WhatsApp groups by filling out a google form and open questions. Results and discussion. More than half of the students have utilized AI technology, particularly Chat AI, in their coursework to complete daily assignments. However, the information obtained through Chat AI is not yet fully trusted. Their information-seeking behavior tends to follow Ellis's model due to the relevance of the information to their needs. Conclusions. The ease of obtaining information and time efficiency offered by AI has created a trend among students in their learning process. However, limitations on AI usage are necessary to maintain the integrity of higher education.
Optimalisasi layanan teknologi digital berbasis Total Quality Management (TQM) di Dinas Kearsipan Dan Perpustakaan Provinsi Jawa Tengah Safira, Nur Aeni; Ahwan, Muh Ahlis
Daluang: Journal of Library and Information Science Vol. 4 No. 2 (2024)
Publisher : UPT Perpustakaan Universitas Islam Negeri Walisongo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21580/daluang.v4i2.2024.24022

Abstract

Purpose. This study aims to assess the optimization of iJateng services at the Dinas Kearsipan dan Perpustakaan Provinsi Jawa Tengah using Total Quality Management (TQM) principles. Additionally, it seeks to identify challenges and propose strategies for enhancing service performance and efficiency. Methodology. Employing a qualitative descriptive approach, this research collects data through observation, interviews, and documentation to provide an in-depth analysis of the optimization process. Results and discussion. Findings reveal that the optimization of iJateng services incorporates TQM elements, including 1) benchmarking, 2) continuous improvement, 3) staff empowerment, 4) teamwork, 5) user identification, 6) listening to users, 7) process analysis, and 8) statistical process control. Despite these efforts, challenges persist, such as a limited reading culture, budget constraints, and insufficient socialization efforts. Conclusions. The optimization of digital library services through the iJateng application has been implemented effectively using TQM principles, demonstrating a commitment to continuous improvement. Libraries aiming to develop or enhance digital services can adopt TQM strategies to enhance service quality and user satisfaction. Addressing the identified obstacles, particularly in fostering a reading culture and improving outreach, will further enhance the impact and accessibility of digital library services.

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