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Yohana Cahya Palupi Meilani
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Feedforward: Journal of Human Resource
Published by Universitas Pelita Harapan
ISSN : -     EISSN : 27762025     DOI : -
Core Subject : Social,
Social Sciences
Feedforward: Journal of Human Resource aims to foster leading scientific research on human resource management. It provides a central and independent forum for the critical evaluation and dissemination of research and to publish the highest quality research with evaluation, evidence and conclusions that are relevant to human resource management while engaging human resource management scholars and practitioners. Feedforward: Journal of Human Resource places a strong emphasis on both knowledge and practice, facilitating the exchange of ideas and discoveries on research issues. The journal is intended to give both an academic and practical focus, reflecting the trends, interests in on going human resource initiatives, phenomenon related to business human resource management.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Perilaku Organisasi dan Menejemen Sumber Daya Manusia
Articles 5 Documents
 1 
Search results for , issue "Vol 3, No 2: September 2023" : 5 Documents clear
THE EFFECT OF QUALITY OF WORK LIFE AND JOB SATISFACTION ON PERFORMANCE MEDIATED KNOWLEDGE SHARING BY MSMEs EMPLOYEES Sri Anggreani Magdalena Sitohang; Yohana Cahya Palupi Meilani
Feedforward: Journal of Human Resource Vol 3, No 2: September 2023
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v3i2.7425

Abstract

This study aims to examine the effect of quality of work life and job satisfaction on employee performance mediated by knowledge sharing. The reason for doing this research is based on the existence of gap research which is strengthened by the results of an observational study which states the low performance of employees working in SME’s coffee shop in Depok. This study used 144 respondents to the actual study. Data were collected through a questionnaire using a Likert scale of 1–5. The data was obtained using a simple random sampling technique, where the data were taken at random without considering certain criteria. Data processing in this study uses the SmartPLS application, where the results show that the quality of work life significantly affect employee performance, job satisfaction significantly affects employee performance and knowledge sharing significantly affects employee performance. Knowledge sharing is able to mediate the effect of quality of work life and job satisfaction on employee performance.Bahasa Indonesia Abstrak: Penelitian ini bertujuan untuk meneliti terkait pengaruh quality of work life dan kepuasan kerja terhadap kinerja karyawan yang dimediasi oleh knowledge sharing. Alasan dilakukannya penelitian ini didasari atas adanya riset gap yang diperkuat dengan hasil studi observasi yang menyatakan rendahnya kinerja karyawan yang bekerja di UMKM coffee shop di Depok. Penelitian ini menggunakan 144 responden untuk studi aktual. Data dikumpulkan melalui kuesioner menggunakan skala likert 1–5. Data diperoleh menggunakan teknik simple random sampling, di mana data diambil secara acak tanpa mempertimbangkan kriteria-kriteria tertentu. Pengolahan data pada penelitian ini menggunakan aplikasi SmartPLS, di mana hasil menunjukkan bahwa quality of work life berpengaruh secara signifikan terhadap kinerja karyawan, kepuasan kerja berpengaruh secara signifikan terhadap kinerja karyawan dan knowledge sharing berpengaruh secara signifikan terhadap kinerja karyawan. Knowledge sharing mampu memediasi pengaruh quality of work life dan kepuasan kerja terhadap kinerja karyawan.
TEAMWORK AND CAREER DEVELOPMENT WORK INVOLVEMENT WITH SELF DEVELOPMENT AS MEDIATING VARIABLE AT ABC COMPANY Yohana Cahya Palupi Meilani; Oki Hermawati
Feedforward: Journal of Human Resource Vol 3, No 2: September 2023
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v3i2.7429

Abstract

This research was conducted with the aim to determine the effect of Teamwork and Career Development on Self-Development and Employee Work Involvement of PT ABC employees. This research is a quantitative research with descriptive method. Sampling used a non-probability sampling technique, namely purposive sampling, where the respondents used were 135 permanent employees of PT ABC who worked in the Jakarta and Tangerang areas who had worked for more than 1 year. The data collection technique used a research instrument in the form of a questionnaire with a Likert scale of 1–5. The analysis technique is Structural Equation Model (SEM) using SmartPLS 3 software. Based on the results of the data analysis conducted, it can be concluded that teamwork has a positive and significant effect on employee self-development (H1), career development has a positive impact on employee self-development (H2), teamwork has a negative effect on employee job involvement (H3), career development has a positive effect on employee job involvement (H4), self-development has a positive effect on employee job involvement (H5), self-development is able to mediate the effect of teamwork on employee job involvement (H6), and self-development is able to mediate the effect of career development on employee job involvement (H7).Bahasa Indonesia Abstrak: Penelitian bertujuan untuk mengetahui pengaruh kerjasama tim dan pengembangan karier terhadap pengembangan diri dan keterlibatan kerja karyawan Perusahaan ABC. Penelitian ini merupakan penelitian kuantitatif dengan metode deskriptif. Pengambilan sampel menggunakan teknik nonprobability sampling yaitu dengan purposive sampling, di mana responden yang digunakan merupakan 135 karyawan tetap PT ABC yang berlokasi kerja di wilayah Jakarta dan Tangerang dengan masa kerja lebih dari satu tahun. Teknik  pengumpulan data menggunakan instrumen penelitian berupa kuesioner dengan skala Likert 1–5. Teknik analisis yaitu Structural Equation Model (SEM) dengan menggunakan software SmartPLS 3. Hasil penelitian ini menunjukkan bahwa kerjasama tim berpengaruh positif terhadap pengembangan diri karyawan (H1), pengembangan karier berpengaruh positif terhadap pengembangan diri karyawan (H2), kerja sama tim berpengaruh negatif terhadap keterlibatan kerja karyawan (H3), pengembangan karier berpengaruh positif keterlibatan kerja karyawan (H4), pengembangan diri berpengaruh positif terhadap keterlibatan kerja karyawan (H5), pengembangan diri mampu memediasi pengaruh kerja sama tim karier terhadap keterlibatan kerja karyawan (H6), dan pengembangan diri mampu memediasi pengaruh pengembangan karier terhadap keterlibatan kerja karyawan (H7).
ORGANIZATIONAL CITIZENSHIP BEHAVIOR AT PT ABC Gita Rose Aphrodita
Feedforward: Journal of Human Resource Vol 3, No 2: September 2023
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v3i2.7440

Abstract

This study aims to determine the effect of a positive relationship between Organizational Culture and Job Satisfaction on Organizational Citizenship Behavior through Organizational Commitment as an Intervening Variable for employees of PT ABC, Jakarta. The method used in this study is a quantitative method, where data collection is through a questionnaire process that is given online. The data collection technique uses a non-probability sampling technique, where the respondents are permanent employees who have worked for two years at PT ABC, Jakarta. The sample size for collecting questionnaire data was given to 76 respondents. Statistical data analysis is Structural Equation Modeling where data processing uses PLS software. Results, Organizational Culture has a positive effect on Organizational Commitment, Job Satisfaction has a positive effect on Organizational Commitment, Organizational Commitment has a positive effect on Organizational Citizenship Behavior, Organizational Culture has not had a positive effect on Organizational Citizenship Behavior, Organizational Culture has not had a positive effect on Organizational Citizenship Behavior through the mediation of Organizational Commitment, Job Satisfaction does not positively influence Organizational Citizenship Behavior and Job Satisfaction positively influences Organizational Citizenship Behavior through the mediation of Organizational Commitment.Bahasa Indonesia Abstrak: Penelitian ini bertujuan untuk mengetahui pengaruh hubungan positif antara Budaya Organisasi dan Kepuasan Kerja terhadap Organizational Citizenship Behavior melalui Komitmen Organisasional sebagai Variabel Intervening terhadap  karyawan PT ABC, Jakarta. Metode yang digunakan dalam penelitian ini adalah metode kuantitatif, di mana pengumpulan data melalui proses kuesioner yang diberikan secara online. Teknik pengambilan data menggunakan teknik non – probability sampling, di mana responden karyawan tetap yang telah bekerja selama dua tahun pada PT ABC, Jakarta. Jumlah sampel untuk pengumpulan data kuesioner diberikan kepada 76 responden. Analisis data statistik adalah Structural Equation Modelling di mana pengolahan data menggunakan software PLS. Hasil, Budaya Organisasi memengaruhi secara positif terhadap Komitmen Organisasional, Kepuasan Kerja memengaruhi secara positif terhadap Komitmen Organisasional, Komitmen Organisaional memengaruhi secara positif terhadap Organizational Citizenship Behavior, Budaya Organisasi tidak memengaruhi secara positif terhadap Organizational Citizenship Behavior, Budaya Organisasi tidak memengaruhi secara positif terhadap Organizational Citizenship Behavior melalui mediasi Komitmen Organisasional, Kepuasan Kerja tidak memengaruhi secara positif terhadap Organizational Citizenship Behavior dan Kepuasan Kerja memengaruhi secara positif terhadap Organizational Citizenship Behavior melalui mediasi Komitmen Organisasional.
THE IMPACT OF PERCEIVED VALUE AND SERVICE QUALITY ON CUSTOMER SATISFACTION AND INTENTION TO USE APPLICATION-BASED TRANSPORTATION Mirabel Winasis; Jacquelinda Sandra Sembel
Feedforward: Journal of Human Resource Vol 3, No 2: September 2023
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v3i2.7460

Abstract

Competition in mobile-based transportation increases sharply with the many new application-based transportation providers joining the competition. To win the competition, application-based transportation providers need to find strategies to improve consumers’ intention to use their applications. This study aims to examine the impact of Perceived Value and Service Quality on Customer Behavior and Intention to Use and Online Transportation in Jakarta and its surrounding areas. This study is a quantitative study using an online survey questionnaire distributed to 190 respondents in Jakarta and its surrounding areas. This study employs Structural Equation Modeling - Partial Least Square (SEM-PLS) using SmartPLS 3.3.2 for data analysis. According to the findings of the study, perceived value positively influences customer satisfaction and intention to use mobile application-based transportation. The finding also reveals that service quality has a positive influence on customer satisfaction but has no positive influence on behavioral intention. Thus, this study empirically underscores the importance of customer satisfaction in influencing the intention to use application-based transportation. It is then recommended that mobile-based transportation companies continuously improve customer satisfaction through perceived values and service quality.
PENGARUH CITRA MEREK, E-WOM, DAN KESADARAN MEREK TERHADAP NIAT MEMBELI MIE LEMONILO PADA PENGGUNA MARKETPLACE DI JAKARTA MELALUI LAZADA [EFFECT OF BRAND IMAGE, E-WOM, AND BRAND AWARENESS ON PURCHASE INTENTION OF MIE LEMONILO IN MARKETPLACE USER IN JAKARTA THROUGH LAZADA] Jonatan Dwi Hartono; Yenny Lego; Oey Hannes Widjaja
Feedforward: Journal of Human Resource Vol 3, No 2: September 2023
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v3i2.7447

Abstract

The purpose of this study was to test brand image, E-WOM, and brand awareness that can affect the intention to buy noodle products. The population in this study were all marketplace users in Jakarta. The sample in this study was 100 respondents using non-probability sampling method with purposive sampling technique. All respondents are consumers that using Lazada to buy Lemonilo. The data collection technique used in this study used a questionnaire distributed through social media. The software used in this study is SmartPLS 3. The results of this study showed that the brand image variable having a positive and insignificant effect on the intention to buy Lemonilo healthy noodle products in Jakarta through the Lazada application. The results of this study also state that the E-WOM variable and brand awareness have a positive and significant influence on the intention to buy Lemonilo healthy noodle products in Jakarta through the Lazada application.Bahasa Indonesia Abstrak: Tujuan dari penelitian ini adalah untuk menguji citra merek, E-WOM, dan kesadaran merek dapat memengaruhi niat membeli produk mie. Populasi dalam penelitian ini adalah seluruh pengguna marketplace di Jakarta. Sampel pada penelitian ini sebanyak 100 responden dengan menggunakan metode non probability sampling dengan teknik purposive sampling. Teknik pengumpulan data yang dilakukan dalam penelitian ini menggunakan kuesioner yang disebarkan melalui media sosial. Software yang digunakan dalam penelitian ialah SmartPLS 3. Hasil dari penelitian ini menunjukkan bahwa variabel citra merek memiliki pengaruh positif dan tidak signifikan terhadap niat membeli produk mie sehat Lemonilo di Jakarta melalui Aplikasi Lazada. Hasil dari penelitian ini juga menyatakan variabel E-WOM dan kesadaran merek memiliki pengaruh positif dan signifikan terhadap niat membeli produk mie sehat Lemonilo di Jakarta melalui Aplikasi Lazada.

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