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Aulia Zikri Rahman
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azikrirahman@upi.edu
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+6281327076691
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jlsc_upi@upi.edu
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Jalan Dr. Setiabudhi No.207 Bandung 40154 - Jawa Barat, Indonesia.
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INDONESIA
Journal of Logistics and Supply Chain
Published by Universitas Pendidikan Indonesia
ISSN : 27764397     EISSN : 27764400     DOI : https://doi.org/10.17509/jlsc
Core Subject : Engineering,
Engineering
The Journal of Logistics and Supply Chain promotes research in the broad field of Logistics and Supply Chain with particular respect to Indonesia, but not limited to authorship or topical coverage within the region. Contributions are expected from senior researchers, project managers, research administrators and PhD students at advanced stages of their research, representing both public organizations and private industry. Equally, the journal if intended for scholars and students, reseachers working at research organizations and government agencies, and also for enterprises undertaking applied Research and Development to lead innovations. The editorial contents and elements that comprise the journal include: Theoretical articles Empirical studies Practice-oriented papers Case studies Review of papers, books, and resources. As far as the criteria for evaluating and accepting submissions is concerned, a rigorous review process will be used. Submitted papers will, prior to the formal review, be screened so as to ensure their suitability and adequacy to the journal. In addition, an initial quality control will be performed, so as to ensure matters such as language, style of references and others, comply with the journals style. The below mentioned areas are just indicative. The editorial board also welcomes innovative articles that redefine any Logistics and Supply Chain field. Logistics System Development E-Logistics International Logistics Logistics Information System Customer Relationship Management Material Handling Warehouse Management Inventory Management Procurement Freight Logistics Transport Management Supply Chain Management
Arjuna Subject : Teknik (semua kategori) - Teknik (Lain-Lain)
Articles 5 Documents
 1 
Search results for , issue "Vol 2, No 2 (2022): October 2022" : 5 Documents clear
Vendor Selection Analysis Based on AHP to Enhance Service Quality and Consumer Satisfaction at PT XYZ Nur Aini Alhamda; Meta Nidya Putri; Aurelius Listone Fernandez; Pebi Yuda Pratama; Hizba Muhammad Sadida
Journal of Logistics and Supply Chain Vol 2, No 2 (2022): October 2022
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jlsc.v2i2.62838

Abstract

In the midst of intense economic competition, all companies are required to improve their performance in order to maintain their existence in the business world. Not only must they be able to produce high-quality goods, but the company must also be able to provide extraordinary service to its consumers, especially companies engaged in logistics. One way to achieve the best service aspects is through selecting the right freight forwarding vendor. This study aims to determine the best vendor for PT. XYZ based on the most appropriate criteria using the Analytic Hierarchy Process (AHP) method. The qualitative method with a descriptive approach is the method used in writing this article with the results showing that the criteria that have the highest rating weights are the level of service criteria with 47%, the location criteria with 26%, the responsiveness criteria with 19% and the price criteria with 8%. After considering these four criteria, the sequence of vendors with the highest priority value is Vendor E with a total priority value of 0,59. Meanwhile, Vendor D and Vendor F occupy the second and third positions with a total priority score of 0,57 and 0,54.
Issues and Challenges of Logistics Inventory Post New Normal Covid-19 Reza Oktafiani Akbar; Farindria Arsyka; Try Rachmi Pemila Putri; Yani Setiani; Hanissa Okitasari
Journal of Logistics and Supply Chain Vol 2, No 2 (2022): October 2022
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jlsc.v2i2.62022

Abstract

Adapting to changes caused by natural disasters, crises, and pandemics like the Covid-19 pandemic makes it difficult to carry out operations as usual. The purpose of this scientific article is to inform and explain the issues and challenges in the logistics industry, particularly in the post-new normal Covid-19 inventory system, where logistics inventory is a crucial component of this industry. The types of arrangement used are literature review research and library research that focus on arrangement-related outcomes and variables. The results obtained from this research allow users to make non-cash payments as an effort to curb the spread of Covid-19, aligned with the implementation of digital transactions in pandemic and post-pandemic situations by Bank Indonesia. Therefore, it is expected that there will be a recovery of the industry after the Covid-19 pandemic, as well as economic productivity, while maintaining a balance between environmental sustainability and social justice to achieve the goals of the 2030 sustainable development agenda.
Implementation of Warehouse Management System Planning in Finished Goods Warehouse Wiku Larutama; Dewang Rangga Bentar; Rifqy Oktavian Risdayanto; Ridwan Salman Alvariedz
Journal of Logistics and Supply Chain Vol 2, No 2 (2022): October 2022
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jlsc.v2i2.62840

Abstract

Warehouses play an important role in the supply chain by serving as a link between producers and end consumers. Warehouses not only serve as a place to store goods, but also have other important functions. Operational efficiency and logistics control in finished goods warehouses are increasingly becoming an urgent need for companies in various industries. However, ineffective warehouse management can lead to negative impacts such as decreased profits and customer dissatisfaction. Therefore, efforts are needed to manage warehouses with good efficiency and structure. This article discusses the concept of Warehouse Management System (WMS) and finished goods warehouse management in an effort to improve operational efficiency and logistics control. Through a qualitative approach with data acquisition using literature review from various relevant sources, the relationship between the use of WMS and increased productivity in a company is examined. The results showed that there was a significant improvement in the performance of a company. The WMS is proven to increase the number of orders received and the company’s operational efficiency. WMS aids inventory management with real-time stock data, preventing shortages or excesses. Successful implementation demands proper strategy, tech utilization, planning, system integration, and employee training. Thus, WMS implementation can bring about positive changes in warehouse operational efficiency, inventory optimization, and meeting customer needs.
Coherence and Gap Between Service Quality Attributes and Customer Satisfaction Ihsan Nurhadi; Bambang Darmawan
Journal of Logistics and Supply Chain Vol 2, No 2 (2022): October 2022
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jlsc.v2i2.62850

Abstract

Service conformance to customer expectations is measured in terms of service quality. In order to enhance their services, spot issues as they arise, and more accurately gauge customer satisfaction, service business owners frequently evaluate the quality of the services they offer to their clients. The link between sustainable product qualities and consumer decision-making has been the subject of significant research advancements in recent decades. Nonetheless, despite the substantial quantity of research, conclusions are still dispersed and occasionally even inconsistent. Because customers' assessments of service quality vary widely, the goal of this study is to demonstrate analytically and empirically how the SERVQUAL dimensions are coherent across service industries and even within the same service industry. Because the five SERVQUAL dimensions do not correspond to a customer's psychometric aspects of service quality, this conclusion suggests that there is a gap and lack of coherence between SERVQUAL's five dimensions and customer satisfaction.
Factory Layout Planning Using Activity Relationship Chart (ARC) and Activity Relationship Diagram (ARD) Method (Study Case: Kahuripan Foods Lembang) Anisa Putri Rahmadani Lubis; Adelia Suyatno; Mohamad Faherza Hasyir Rahman; Septian Ade Isnanto; Vina Dwiyanti
Journal of Logistics and Supply Chain Vol 2, No 2 (2022): October 2022
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jlsc.v2i2.62854

Abstract

Kahuripan Food Lembang which is one of the SMEs (Small and Medium Industries) has invested in the food security sector of West Java. It is unfortunate that from the amount of potential owned by this industry, it does not have a factory layout according to The Indonesian Food and Drug Authority (BPOM) standards, thus hampering the production process. The method used in this research is a qualitative method with data collection techniques in the form of interviews, documentation, and observation. After obtaining the method to be used, then the layout is made with the selected method, namely the Activity Relationship Chart (ARC) and Activity Relationship Diagram (ARD) methods. Based on the results of the analysis and evaluation of the activity relationship of each department needed, it shows that the layout made can help streamline production and logistics activities because it has a flow of activities that have been adjusted to the degree of relationship as a basis for consideration and has been adjusted to the actual size needed.

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