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Contact Name
Anjik Sukmaaji
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anjik@dinamika.ac.id
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INDONESIA
Jurnal Sistem Informasi Universitas Dinamika
Published by Universitas Dinamika
ISSN : -     EISSN : 2338137X     DOI : -
Jurnal JSIKA adalah jurnal yang menampung publikasi tentang sistem perangkat lunak dan perangkat keras yang mendukung aplikasi khususnya sistem informasi. Jurnal JSIKA menerbitkan artikel mengenai desain dan implementasi, data model, process model, algoritma, perangkat lunak dan perangkat keras untuk sistem informasi. Bidang yang di cakupi meliputi isu-isu pengelolaan data serta isu-isu yang berhubungan dengan data dari bidang data mining , pencarian informasi , internet dan cloud manajemen data , semantik web , sistem informasi visual dan audio, komputasi ilmiah , dan perilaku organisasi .
Articles 21 Documents
Search results for , issue "Vol 5, No 5 (2016)" : 21 Documents clear
Audit Sistem dan Teknologi Informasi berdasarkan COBIT 4.1 pada IT Marketing & Trading (M&T) PT Pertamina (Persero) Marketing Operation Region V Surabaya Antonia Ratna Hanjani; Pantjawati Sudarmaningtyas; Erwin Sutomo
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 5 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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Abstract

Abstract: PT Pertamina (Persero) MOR V have responsibility to some areas, such as East Java, Bali, NTB, NTT, and East Timor. This company have been established information and system technology services. IT Marketing and Trading has responsibility for 6 information and system technology services. Maturity level for the last audit process were good enough, but there are problems that exists. The problem that happened in these services are lack of response to customer in respond to customer’s requests and lack of ERP and non-ERP services. Result from these problems is delays in management services called lack of services. The result is customer’s trust to IT M&T could be reduced due to this lack of service. Because of that this company needs to do continuous information and system technology audit that based on the 2014 audit which has been done by this company. Hopefully this audit can be used to know the cause from these complaint. This audit used COBIT 4.1 standard because control for problems existed in this company have been identified using COBIT 4.1 so this company can continue to implement and monitor the accepted main goal has been reached or not. Keywords: audit, system and information technology audit. COBIT 4.1

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