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BISMA (Bisnis dan Manajemen)

bisma
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Published by Universitas Negeri Surabaya

ISSN : 19797192 EISSN : 25497790 DOI : BISMA (Bisnis dan Manajemen)

Core Subject : Social,

Social Sciences

BISMA (Bisnis dan Manajemen) is a peer-reviewed and open access platform which focuses on business, management, and entrepreneurship. The aim of BISMA is to be a authoritative source of information on it’s focuses. The scope of BISMA are but not strictly limited to: strategic management, good corporate governance, business ethics, financial management, marketing management, human resource management, operational management, entrepreneurship, and small and medium entreprise

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 9 Documents

Search results for , issue "Vol. 2 No. 2 (2010)" : 9 Documents clear

Pengaruh Partner Characteristics terhadap Relationship Capital: Studi Empiris Pasca Penggabungan Perusahaan Muafi Muafi
BISMA (Bisnis dan Manajemen) Vol. 2 No. 2 (2010)
Publisher : Universitas Negeri Surabaya

This study examines if partner characteristics will affect the relationship capital and using data from the Indonesiaan state-owned company that has recently been merged with other stated owned companies. This study devises a multifaceted model based on three constructs of partner characteristics, namely interdependence, cultural compatibility and relative influence, and tests their effects on relationship capital, including reciprocal commitment. Empirical results indicate that partner characteristics have positive affect to relationship capital (reciprocal commitment).

Efektivitas Strategi Hedging Menggunakan Kontrak Indeks Lq45 Futures dalam Meminimalisasi Risiko Sistematis Portofolio Nadia Asandimitra Haryono; M. Riadhos Solichin
BISMA (Bisnis dan Manajemen) Vol. 2 No. 2 (2010)
Publisher : Universitas Negeri Surabaya

AbstractInvestor can make hedging to the systematic risk or market risk by using LQ45 index futures contract whose value comparable to the share portfolio value they have. This research had the purpose to prove used the LQ45 index futures contract in minimize the portfolio systematic risk. In this research used LQ45 index as the proxy on the portfolio have been properly diversified. Data used in this research were LQ45 index daily value data and the daily closing price of LQ45 index futures with 2004-2005 research period. Testing was conducted by comparing the portfolio return hedged variance to the portfolio return unhedged variance. Calculation of hedging effectiveness used LQ45 index futures contract as much as -9%, negative hedging effectiveness calculation due to the portfolio return hedged variance larger than portfolio return unhedged variance or, in the other words the risk in the futures market was larger than the risk in the spot market. Thus, the LQ45 index futures contract was ineffective to use as the hedging strategy in minimize the portfolio systematic risk

Pengaruh Pengelolaan Kualitas Layanan Melalui Program Pertamina Way terhadap Kepuasan Konsumen dan Dampaknya pada Citra SPBU Pertamina (Studi pada SPBU Pasti Pas di Surabaya) Sri Setyo Iriani; Puguh Yulianto
BISMA (Bisnis dan Manajemen) Vol. 2 No. 2 (2010)
Publisher : Universitas Negeri Surabaya

Since 2007, BBM industry retail in Indonesia has been entered free trade. This make Pertamina do service quality management to entire SPBU Pertamina through Pertamina Way Program. Pertamina way is five standard operational elements which have to be reached by every SPBU Pertamina for consumers. Five elements its self consisted of: 1) Well trained and motivated staff, 2) quality and quantity assurance, 3) well-maintained equipment and facility, 4) consistent physical format, 5) as well as product offerings and value-added services. Service quality in this study is measured by dimensions of retail service quality according to Dabholkar, et al (1996) is consisted of: physical aspects, reliability, personal interaction, problem solving, and policy. This research purpose are: 1) to determine consumer perceptions of service quality at SPBU Pertamina with Pasti Pas logo in Surabaya, 2) to determine the influence of service quality management through Pertamina Way program to consumer satisfaction SPBU Pertamina with Pasti Pas logo in Surabaya, 3) to determine whether consumer satisfaction will have an impact on the brand image of SPBU Pertamina in Surabaya, 4) to determine the influence of service quality management through Pertamina Way programs is influenced to the brand image of SPBU Pertamina in Surabaya. The sample in this study is the consumer of 48 SPBU Pertamina Pasti Pas logo in Surabaya is consisted of 200 respondents. Sample decision techniques used non probability sampling with accidental sampling method and quota sampling. Data analysis technique used Structural Equation Modeling (SEM) by software AMOS 16.0 and SPSS 16.0. From the results of the analysis note that: 1) consumer have a positive perception of service quality at SPBU Pertamina with Pasti Pas logo in Surabaya, 2) service quality management is influenced significantly to consumer satisfaction of SPBU Pertamina with Pasti Pas logo in Surabaya, 3) customer satisfaction does not affect significantly to the image of SPBU Pertamina in Surabaya, 4) service quality management is influenced significantly to the image of SPBU Pertamina in Surabaya.

Pengaruh Stres Kerja dan Pemberdayaan terhadap Kepuasan Kerja Karyawati Call Center di PT X Surabaya Mei Rahmi Wuri W.; Dwiarko Nugrohoseno
BISMA (Bisnis dan Manajemen) Vol. 2 No. 2 (2010)
Publisher : Universitas Negeri Surabaya

In order to improve the quality of corporate services, much needed work stress control and employee empowerment are expected to increase job satisfaction of employees so that employees who feel satisfied will try to do my best and advance the company. This study aims to determine the effect of job stress and employee empowerment on job satisfaction in PT. X Surabaya. The population in this study is a call center employee PT. X with a sample of 105 respondents. To analyze the data, regression analysis using the program package SPS / IBM PC edition Sutrisno Pamardiningsih Yuni Hadi and 2000. Results of data analysis known that a significant difference between job stress and job satisfaction that has a negative influence, and there is insignificant effect between empowerment and job satisfaction with a correlation coefficient R2 = 0.467 and p = 0.000 with a significance level of 5%. The conclusion is collectively - as a significant difference between job stress and job satisfaction, empowerment with effective contribution that is equal to 46.3%, and amounted to 54.7% influenced by other variables

Pengaruh Harga dan Persepsi Atribut Produk terhadap Keputusan Pembelian Sepatu Converse (Studi Kasus di Darmo Trade Center Surabaya) Putu Herry Sunarya; Septa Dian Megasari
BISMA (Bisnis dan Manajemen) Vol. 2 No. 2 (2010)
Publisher : Universitas Negeri Surabaya

Shoes are included to shopping goods as we know before consumers buy usually needs to consider according to price and attributes product congruency. Consumers tend to considers attributes product and price depend on information they got and finally can shape consumers perception to attributes product and price its self and finally it can shape buying decision. This research is purposed to analyze the influence of price and attributes product perception of converse shoes to buying decision not only stimulant but also partial. Hypothesis is used in this research is a) it is guessed price and attributes product perception is influenced stimulant to buying decisions and b) it is guessed price and attributes product perception is influenced partial to buying decisions. Sample is determined by non probability sampling method with accidental sampling technique from population consumers who ever bought converse shoes in Darmo Trade Center Surabaya. Data primer is collected by questioner through survey and interview. This Sample is consisted of 100 respondents who use and ever bought converse shoes in Darmo Trade Center. Data analyzed is done by Multiple Linear Regressions.

Hubungan Program Pendidikan dan Pelatihan dengan Kinerja Karyawan Administrasi pada Universitas Tribhuwana Tunggadewi Malang Gunawan Eko Nurtjahjono
BISMA (Bisnis dan Manajemen) Vol. 2 No. 2 (2010)
Publisher : Universitas Negeri Surabaya

This Paper tries to describe and to analize a correlation education and training with employee performance, Meanwhile, the method of analysis used descriptive quantitative with sample as twenty four employee. The result show that there is a significant correlation between education and training with employee performance (r count 0,760 > r table 0,404, if r count is greater than r table, there is a significant and positive between two variables). It is suggested that the institution must develop their employees through human resource development program.

Pengaruh Ketidakpastian Lingkungan dan Karakteristik Informasi Akuntansi Manajemen terhadap Kinerja Manajerial (Studi pada Perusahaan BUMN di Jawa Timur) Reni Dwi Jayanti; Heri Widodo
BISMA (Bisnis dan Manajemen) Vol. 2 No. 2 (2010)
Publisher : Universitas Negeri Surabaya

The objective of the study is to identify the relationship between uncertainty environment variable and characteristic variable of management accounting information toward the managerial work performance variable at BUMN organization in East Java. The sample is taken from the population of managers and their assistants in the organization. The study uses simple random sampling technique. The result of the study proves that the uncertainty environment variable and management accounting information influence the managerial work performance variable simultaneously. Temporarily, the characteristics variable of management accounting information influences the managerial work performance partially. The study determination coefficient is 16.7%, and its remnants (83.3%) shows that the managerial work performance variable influenced by the other variables out of the study.

Budaya Organisasi dalam Meningkatkan Kinerja Karyawan Laksmi Kusumawardani
BISMA (Bisnis dan Manajemen) Vol. 2 No. 2 (2010)
Publisher : Universitas Negeri Surabaya

The study is intented to measure the associative type of organizational culture on the performance of employees in Auto 2000 Surabaya. Indicators of organizational culture in this research referred to innovation, integration, leadership behavior, stability and orientation details. Collecting data using a questionnaire to 50 employee of Auto 200 Surabaya. To analyze the data in this research using multiple linear regression. That form of analysis is to determine the level of influence and cultural organizations contributions to job performance in that organizations

Manajemen E-Government dalam Rangka Capacity Building Birokrasi di Indonesia Chazienul Ulum
BISMA (Bisnis dan Manajemen) Vol. 2 No. 2 (2010)
Publisher : Universitas Negeri Surabaya

The striving forward efoorts for bureaucracy capacity bulding by increasing performance and institution services corstitute surely. This paper discussing about many issue related to capacity building and bureaucracy innovation forward e-government management in Indonesia. The optinalisatim of suitable implementation e-government can supporting transpiration and public accountabilities. otherwise. The effectiveness of e-government management can reaches if bureaucracy and stakeholders have readiness for using information technology and communication.

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name
Trias Madanika Kusumaningrum

Contact Email
triaskusumaningrum@unesa.ac.id

Phone
+6282220117476

Journal Mail Official
jurnalbisma@unesa.ac.id

Editorial Address
G1 Building Floor 2 Journal Room Faculty of Economics and Business Universitas Negeri Surabaya Campus Ketintang Surabaya 60231

Location
Kota surabaya,

Jawa timur

INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Trias Madanika Kusumaningrum

Contact Email triaskusumaningrum@unesa.ac.id

Phone +6282220117476

Journal Mail Official jurnalbisma@unesa.ac.id

Editorial Address G1 Building Floor 2 Journal Room Faculty of Economics and Business Universitas Negeri Surabaya Campus Ketintang Surabaya 60231

Location Kota surabaya, Jawa timur INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Trias Madanika Kusumaningrum

Contact Email
triaskusumaningrum@unesa.ac.id

Phone
+6282220117476

Journal Mail Official
jurnalbisma@unesa.ac.id

Editorial Address
G1 Building Floor 2 Journal Room Faculty of Economics and Business Universitas Negeri Surabaya Campus Ketintang Surabaya 60231

Location
Kota surabaya,

Jawa timur

INDONESIA