cover
Contact Name
Ridho Muarief
Contact Email
ridho.muarief@pnm.ac.id
Phone
+6285754651339
Journal Mail Official
epicheirisi@pnm.ac.id
Editorial Address
Politeknik Negeri Madiun Jalan Serayu No. 84 Kota Madiun, Jawa Timur, Indonesia
Location
Kota madiun,
Jawa timur
INDONESIA
Epicheirisi : Jurnal Manajemen, Administrasi, Pemasaran dan Kesekretariatan
ISSN : -     EISSN : 25487817     DOI : https://doi.org/10.32486/epicheirisi.v6i2
Epicheirisi: Jurnal Manajemen, Administrasi, Pemasaran dan Kesekretariatan with registered number ISSN: 2548-7817 (online) is scientific journals which publish articles from the fields management, administration, marketing and secretariat. Epicheirisi : jurnal manajemen, administrasi, pemasaran dan kesekretariatan,published three times a year (In January, May and September).
Articles 5 Documents
Search results for , issue "Vol. 3 No. 1 (2019)" : 5 Documents clear
E-filling dalam Menunjang Efektivitas Kerja Karyawan Eva Mirza Safitri; Priyanto; Febrina Indrasari
Epicheirisi: Jurnal Manajemen, Administrasi, Pemasaran dan Kesekretariatan Vol. 3 No. 1 (2019)
Publisher : P3I Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (178.184 KB) | DOI: 10.32486/epicheirisi.v3i1.459

Abstract

The development of ICT in various aspects including office management. Now archives have also used technology as a tool to process, access and disseminate and preserve archives. Archives that have use value are now presented and accessed through electronic media. At the Business Administration Department of Madiun State Polytechnic has been acting as an archive processing unit and also manages electronic records. Therefore, in this study wanted to find out how far the use of electronic archives in the Business Administration Department of Madiun State Polytechnic in supporting the effectiveness of employee performance by managing archives. This type of research is a qualitative descriptive study. Where the object of this research is electronic archives in the Business Administration Department of Madiun State Polytechnic. Data collection techniques use observation, interviews and documentation. Data analysis techniques in this study use interactive analysis models. Based on the results of the study showed the use of E-filling has not been able to fully support the work effectiveness of the administrative staff of the Department of Business Administration, Madiun State Polytechnic.
PERANAN FASHION DAN PAKAIAN SEBAGAI KOMUNIKASI IDENTITAS SOSIAL Netty Lisdiantini; Subiyantoro; Yosi Afandi
Epicheirisi: Jurnal Manajemen, Administrasi, Pemasaran dan Kesekretariatan Vol. 3 No. 1 (2019)
Publisher : P3I Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (159.347 KB) | DOI: 10.32486/epicheirisi.v3i1.460

Abstract

As one of the clearest markers of many outward appearance markers, clothing is a distinctive individual and group identity. Therefore, even though being worn in a single organization, the symbol of uniform can have its own identity and tradition. Fashion and clothing are ways that individuals use to determine themselves as individuals and express some of their uniqueness. As a form of individualistic expression, there are values in fashion that are promoted or communicated through what is displayed. Relating this concept to dress policies for students of the Madiun State Polytechnic Business Administration Study Program on certain days. In terms of context, the evaluation results using the CIPP evaluation model (context, input, process, product) shows that, the implementation of this policy supports a character that is more disciplined, obedient and orderly in regulations, creates authority through habituation and can reduce economic inequality and establish a sense of belonging towards the Study Program institutions and a sense of unity, as an identity or differentiation with other Study Program students. With regard to input, although there are various reactions to the implementation of the policy, there is no direct rejection. From the prospective of process, the means used are announcements posted on the Announcement Board of the Department and policy writing in the Guidebook. Whereas in terms of product, the changes that occur after students wear uniforms are to be more orderly, more disciplined, more controlled in acting, as well as feeling more authoritative, and can be emulated
SERVICE EXCELLENCE, DAMPAK DAN PENGARUHNYA TERHADAP KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN Muhammad Supriyanto
Epicheirisi: Jurnal Manajemen, Administrasi, Pemasaran dan Kesekretariatan Vol. 3 No. 1 (2019)
Publisher : P3I Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (230.862 KB) | DOI: 10.32486/epicheirisi.v3i1.462

Abstract

The purpose of this article is to convey the influence and impact of excellent service on customer satisfaction and loyalty. Excellent service is one of the efforts made by the company to serve customers as well as possible, so as to provide satisfaction to customers and meet the needs and desires of customers, both in the form of products or services. Excellent service is the best service provided by the company to meet the expectations and needs of customers, both customers within the company and outside the company. In excellent service there are two interrelated elements, namely service and quality. Both elements are very important to be considered by service personnel (salespeople, traders, waiters, or salesmen). Quality Service (Service Excellence) can create satisfaction and can create customer loyalty without going through customer satisfaction. The concept of excellent service can be applied to various organizations, agencies, governments, or business companies.
Peran Jiwa Kewirausahaan dan Nilai Kewirausahaan Terhadap Kemandirian Usaha Muhammad Taali; Triana Prihatinta; Ardila Prihadyatama
Epicheirisi: Jurnal Manajemen, Administrasi, Pemasaran dan Kesekretariatan Vol. 3 No. 1 (2019)
Publisher : P3I Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (263.585 KB) | DOI: 10.32486/epicheirisi.v3i1.464

Abstract

The phenomenon of the development of small industries is an interesting thing to study. Given the small industry has special characteristics that are not owned by medium and large industries. This research will focus on the role of the entrepreneurial spirit and entrepreneurial values ​​in its influence on the business independence of small industry players in the Madiun City, East Java, Indonesia. This research will be designed by exploring primary data in the form of a questionnaire and will use 50 small industry samples in the Madiun City, East Java Province, Indonesia. Furthermore, to solve the problem formulation, Structural Equation Modeling will be used as a tool to analyze data. The results of the analysis show that the value of entrepreneurship influences entrepreneurial behavior, entrepreneurial spirit and the value of entrepreneurship influences business independence.
PEMANFAATAN KOMUNIKASI DARI MULUT KE MULUT (WORD OF MOUTH) DALAM BISNIS AYAM PANGGANG GANDU Subiyantoro; Netty Lisdiantini; Agustinus Doedyk Setiyawan
Epicheirisi: Jurnal Manajemen, Administrasi, Pemasaran dan Kesekretariatan Vol. 3 No. 1 (2019)
Publisher : P3I Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (143.432 KB) | DOI: 10.32486/epicheirisi.v3i1.470

Abstract

The strategy used by the Gandu Roast Chicken business actors in building consumer perception is done by forming positive quality perceptions through the attributes of roasted chicken products, especially in terms of quality, features, price, and service excellence. The excellence of the products and services presented has made consumers satisfied and finally shared their experiences with others. The occurrence of oral, written, and electronic communication through WOM (word of mouth) and E-WOM (electronic word-of-mouth) between communities encourages the formation of brand identity and gives rise to brand image, positive perceptions in the minds of consumers related to Chicken Roasted Gandu. Whether we realize it or not, consumers who are satisfied with the quality of products and services have promoted it, recommending it to others around them. Information about excellence that is spread through E-WOM obtained from others has a strong influence. Recommendations from other consumers are more reliable, because they are independent, non-commercial, honest, and have no relationship with business actors. Besides that, the range of its spread is also very wide, because it takes place on social networking sites of the internet and social media that have no geographical restrictions, time or social ties, so before deciding to buy a product, consumers can get many opportunities to exchange information easily and effectively. Utilization of E-WOM can increase sales significantly in a relatively fast time

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