cover
Contact Name
Ira Kristiana
Contact Email
journal.ijthap@gmail.com
Phone
+62341366222
Journal Mail Official
journal.ijthap@gmail.com
Editorial Address
Jl. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia
Location
Kab. malang,
Jawa timur
INDONESIA
International Journal of Tourism and Hospitality in Asia Pasific
Published by AIBPM Publisher
ISSN : 26858800     EISSN : 26547945     DOI : https://doi.org/10.32535/
Core Subject : Humanities,
IJTHAP aims to enhance theoretical development in the field of hospitality and tourism. In order to promote those innovations and fresh ideas, the journal alsso accepts conceptual research, book review, as well as essays of experience belongs to hospitality practitioners. The mission of IJTHAP is to publish scholarly empirical and theoretical research articles, offering authors and readers alike a combination of academic rigor as well as professional development. We also strive to develop a community composed of professionals and experts from anywhere around the globe.
Arjuna Subject : Umum - Umum
Articles 20 Documents
Search results for , issue "Vol 7, No 2 (2024): June 2024" : 20 Documents clear
The Role of Fiqh in Anti-Corruption Education as an Effort to Realize Good Governance in the Context of Halal City Rahman, Khalid; Hasibuan, Albar Adetary; Madjid, Abdul; Qodri, Lutfi Asnan; Kamal, Sahril
International Journal of Tourism and Hospitality in Asia Pasific Vol 7, No 2 (2024): June 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v7i2.3241

Abstract

Corruption is an acute problem in Indonesia. The government has made various efforts, including imposing heavy sanctions on corruptors. In the city of Malang in 2018, 41 out of 45 people were accused of corruption. Therefore, Fiqh as a study has become the basis for Halal City in the city of Malang since Mayor Sutiaji since 2022. This study uses library research methods in analyzing the concept of Fiqh in anti-corruption education with a quantitative approach to reveal the understanding of the people of Malang City about the halal city. Data were analyzed using Structural Equation Modeling (SEM). The halal city policy implemented in Malang City still focuses on providing guarantees of halal food and beverages sold in Malang City. Hence, halal city as a habitus still needs more efforts, especially in relation to the attitude and behavior of government officials and society who must represent universal halal values. Halal values that should be cultivated in the city of Malang are a culture of fighting corruption. Starting from the government, both executive, legislative and law enforcement. Then the public rejected the existence of money politics in administrative services in Malang City, as well as money politics during general elections
Utilizing Artificial Intelligence (AI) in Customer’s Purchase Intentions on GrabFood Ravi, Thevisri; Yusof, Rosmelisa; Koay, Loke Kean; Teoh, Yee Teng; Thin, Mun Yee; Donold, Tiffany Audrey Anak; Jannah, Nur Aini Raudhatul; Mittal, Prachi; Srivastava, Rishabh; Kee, Daisy Mui Hung
International Journal of Tourism and Hospitality in Asia Pasific Vol 7, No 2 (2024): June 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v7i2.3212

Abstract

Generally, food delivery is a courier service that transfers consumer needs from stores or restaurants to the customer’s doorstep. With the advent of artificial intelligence, people now could order meals and other goods from the convenience of their homes. As such, Grab Holdings, which was founded in 2012 as a taxi-hailing service, is now well-known for providing consumer services including rides (Grab Transport), food deliveries (GrabFood), and package deliveries (Grab Express). The primary purpose of this research is to study on how the artificial intelligence that was utilized in customer’s purchase intentions on Grab Food.  The independent variables used to measure this study are instant delivery of foods, estimation of delivery time, customized recommendation on food, interactivity, cashless payment method used and consumer behavior corresponding to the dependent variable of consumer’s intention to use GrabFood. To support the findings of the research, an online survey has been carried out to gather the data needed. This survey was targeted on 100 Malaysian, Indonesian and Indian respondents, from all age groups, ethnicity, and gender. Following, the data gathered were verified using the SPSS software. Based on the study, the result shows that there is a significant correlation between the independent and dependent variables. In addition, instant delivery of foods and customized recommendations on food has a major influence on consumers’ purchase intention on GrabFood Delivery.
Enhancing Organizational Effectiveness Through Employee Work Attitude: Dissection of Nigeria’s Hospitality Industry Edeh, Friday Ogbu; Islam, Mohammad Fakhrul; Egwu, Kevin Chukwuoyims; Irem, Collins Okechukwu; Ssekajugo, Derrick; Oben, Desmond Neji; Olanipekun, Benedict Dayo
International Journal of Tourism and Hospitality in Asia Pasific Vol 7, No 2 (2024): June 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v7i2.3235

Abstract

Every business aims to succeed in the competitive environment by injecting various customer attraction and retention mechanisms into the workplace. However, the hospitality sector requires managers to be proactive in delivering prompt services that would motivate them to come back after the first experience. To achieve this objective, employee work attitude behaviour must be considered.  It was this problem that prompted the researchers of this study to examine the predictability of employee work attitude on the effectiveness of hospitality firms operating in Nigeria's work setting. Middle-line managers, supervisors, and low-level employees constitute the sample frame. To avoid bias in selection, simple random was used. Copies of the primary instrument were used to collect data. Frequency distribution was used to analyse respondents’ data while the research propositions were analysed with linear regression with the aid of IBM SPSS statistical software version 25. The finding of the study showed that employee work attitude has a positive significant effect on organisational effectiveness. The study concluded that employee work attitude measured in terms of job satisfaction and job involvement enhances and improves organisational effectiveness of hospitality firms in Nigeria through prompt service delivery and customer satisfaction. The implication of the study is that; supervisors, operations managers, and HR managers should pay positive attention to the attitude of their employees to discourage employee turnover that could lead to customer withdrawal.
Economic Sector Potential Analysis of Kutai Kartanegara and Penajam Paser Utara Regencies in East Kalimantan as Indonesia's New Capital City 2045 Saputri, Miska Pudhenta Nuke; Udjianto, Didit Welly; Wijayanti, Diah Lufti
International Journal of Tourism and Hospitality in Asia Pasific Vol 7, No 2 (2024): June 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v7i2.3217

Abstract

In an effort to realize equal development and economic growth, the government plans to move the center of Indonesia's government from Jakarta to East Kalimantan. The new name of the capital city is the National Capital City (IKN) of the Archipelago. The IKN development megaproject is expected to take around 15-20 years. To develop the existing potential in Kutai Kartanegara and Penajam Paser Utara, regional development planning and economic potential measurement are needed. The purpose of this research is to find and analyze the leading sectors. The leading sector and the description of regional economic sectors can be identified through 1). Location Quotient (LQ) analysis, used to determine the base and non-base sectors in the economy; 2).Shift Share analysis, used to determine changes and shifts in economic structure. This research uses secondary data in the form of time series of Gross Regional Domestic Product (GRDP) of Kutai Kartanegara and Penajam Paser Utara Regencies in 2013-2022. From the results of the analysis, it is concluded that in Kutai Kartanegara Regency there are 3 basic sectors and 14 non-basic sectors, while in North Penajam Paser Regency there are 10 basic sectors and 7 non-basic sectors. From the results of the Shift Share analysis, it is known that the economic sectors in Kutai Kartanegara Regency are superior, prospective, and mainstay sectors. Meanwhile, in Penajam Paser Utara Regency, the leading, prospective, mainstay, and lagging sectors.
Does Financial Literacy Has Greater Role in Achieving Stock Investment Performance of College Investors? Wijayanti, Risna; Juwita, Himmiyatul Amanah Jiwa
International Journal of Tourism and Hospitality in Asia Pasific Vol 7, No 2 (2024): June 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v7i2.2986

Abstract

This research aims to integrate the perspectives of rationality and irrationality, which cannot be separated in capital market participants, especially young investors, in the decision-making process of stock investment. The research emphasizes whether cognitive factors, which including financial literacy and play a more significant role. Additionally, overconfidence as behavioral aspect can serve as a mediator linking financial literacy and investment performance. Conducted on 77 students who invest in investment gallery in Malang, using random sampling techniques, the research is an explanatory study with a quantitative approach through a questionnaire processed by SEM-PLS analysis using Smart PLS 3.0. Based on the findings of this study highlight the positive influence of financial literacy on stock investment performance, while overconfidence was found to have mediating effect on relationship between financial literacy and stock investment performance. The characteristics of respondents who are young age with limited funds for stock investment leads to low expectations of returns, resulting in quick satisfaction and then affecting stock investment performance
Investigating the Strategies Employed by McDonald's to Establish Sustainable Customer Relationships Ban, Teoh Kok; Lee, Jia Lin Jocelyne; Volha, Rudkouskaya; Zamri, Muhammad Syazwan Afifi Bin; Azian, Nadiah Hidayah Binti; Ng, Pei Long; Maulana, Zulkifli Ega Irvan; Via, Seviana; Vladimir, Gerasimenko; Kee, Daisy Mui Hung
International Journal of Tourism and Hospitality in Asia Pasific Vol 7, No 2 (2024): June 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v7i2.3252

Abstract

McDonald's Corporation, established in 1940, is an American multinational fast-food chain. Over the years, McDonald's has successfully expanded their business operation worldwide. The customer plays a vital role in the success of a business. The strategies and abilities to retain a customer will determine the survival of a business. Hence, this paper aims to examine the strategies employed by McDonald's to establish sustainable customer relationships. To explore, primary and secondary data collection was conducted through several sources, and a digital questionnaire was produced to collect data and information from 150 respondents.. The hypothesis of this study is to examine whether the independent variables, such as food quality, service quality, atmosphere, price, and Brand and influence, influence the dependent variable, customer relationship. This paper will explore the contribution relationship between food quality, service quality, Atmosphere, Price, and Brand and their influence on McDonald's sustainable customer relationship and to better understand its correlations. Recommendations and implications were discussed
The Role of Financial Behavior in Mediating Financial Literacy, Financial Attitudes, Business Performance and Business Sustainability in MSMEs in Jayapura City Sesa, Pascalina Van Sweet; Wonar, Klara; Allolayuk, Theo
International Journal of Tourism and Hospitality in Asia Pasific Vol 7, No 2 (2024): June 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v7i2.3138

Abstract

Examining how financial conduct affects financial behavior, financial attitudes, company performance, and sustainability of MSMEs in Jayapura City is the aim of this study. It is anticipated that the analysis would serve as a helpful guide for next studies. This study is quantitative in nature and tests hypotheses using a descriptive methodology. The way that data is gathered is through distributing questionnaires. One tool for data analysis methods is WarpPLS analysis.The findings showed that business performance and financial literacy had a favorable and substantial influence on financial behavior. On the other hand, financial behavior is not significantly and favorably impacted by financial attitudes. Financial management practices and financial literacy have a big impact on a company's capacity to survive. Financial attitudes and business performance have little bearing on a company's capacity to survive. As a mediating variable between financial literacy and company performance, financial management behavior has a big impact on the sustainability of businesses. Regarding financial attitudes toward business sustainability, there is no discernible effect of financial management conduct as a mediating variable.
Firm Value as an Intervening Variable in the Relationships of Liquidity, Leverage, and Profitability in the Hospitality and Tourism Sector Kepramareni, Putu; Pradnyawati, Sagung Oka
International Journal of Tourism and Hospitality in Asia Pasific Vol 7, No 2 (2024): June 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v7i2.3240

Abstract

One of the benchmarks in assessing the success of an investment activity is based on the acquisition of stock returns. During the pandemic, the hotel, restaurant and tourism industry sector was very significantly affected, various travel restriction policies to the closure of tours caused a drop in capital market activity in this sector. The author uses firm value as a mediation to examine various factors such as profitability, liquidity and leverage which can affect stock returns in the hotel, restaurant and tourism industry sector. Financial report publications are used as data sources and research objects which are then analyzed and studied using Partial Least Square (PLS) as a test tool.Testing and analysis obtained the fact that the ratio of the ability to fulfill current liabilities (liquidity), the ratio of debt (leverage) and the ratio of profits (profitability), significantly affect the formation of firm value and firm value can directly affect stock returns but as a whole the variables cannot provide significant direct effect on stock returns without being mediated by firm value.
Analysis Of Financial Performance of Tourism Sector Company Before and During The Covid-19 Pandemic Tenan, Memet; Sunaryo, Kunti; Yulianti, Retno
International Journal of Tourism and Hospitality in Asia Pasific Vol 7, No 2 (2024): June 2024
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v7i2.2955

Abstract

This study aims to analyse of financial performance of the hotel, restaurant and tourism sub-sectors listed on the Indonesia Stock Exchange (IDX) before and during the Covid-19 pandemic. Financial performance is measured by using the ratio of liquidity, solvency, activity and profitability. The data used are secondary data obtained from the official website of the Indonesia Stock Exchange (IDX) in 2018-2021. The population of this study is 38 companies and the number of research samples is 26 companies, which were obtained through purposive sampling in 2018-2021. The analytical method used is descriptive statistical test, data normality test, and Wilcoxon signed rank test. The results of this study show that there are differences in the liquidity ratio (CR), solvency ratio (DER), activity ratio (TATO), and profitability ratio (ROA) of hotel, restaurant and tourism subsector companies that listed on the Indonesian Stock Exchange between before and during the Covid-19 pandemic. 
Factors Influencing Online Shopping Behaviour of Customers: A Case Study on Shopee Heng, Tick Ying; Ho, Rui Sin; Pushpanathan, Herasiny A/P; Hu4, AnYuan
International Journal of Tourism and Hospitality in Asia Pasific Vol 7, No 2 (2024): June 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v7i2.3253

Abstract

As time goes by, the advancement of technology has brought tremendous impact to all fields. Consumers’ purchasing behaviour has changed due to the existence of e-commerce. Especially during the pandemic outbreak, consumers intend to purchase online instead of visiting stores due to lockdown restrictions and virus infection risks. According to the statistical data obtained from the Department of Statistics Malaysia Official Portal, Malaysia has recorded a 32.7% growth in E-commerce income by establishments in year 2021 compared to the year 2020. This study aims to examine the factors influencing online shopping behaviour by conducting a case study on Shopee. This study was carried out through data collection by using a survey questionnaire and secondary data analysis and collection obtained from other sources such as online related websites. There were 150 Shopee users who responded to the survey. At the end of this research, the findings aim to provide a clearer view of the factors that influence the online shopping behaviour of consumers including perceived usefulness, perceived ease of use, perceived convenience and perceived trust. The empirical findings shall also help to reveal insufficient of Shopee and ways to improve

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