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Sugeng Santoso
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Departement Industrial Engineering University of Muhammadiyah Malang Jl. Tlogomas No 246 Malang
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Jurnal Teknik Industri
Published by Universitas Muhammadiyah Malang
ISSN : 19781431     EISSN : 25274112     DOI : -
Core Subject : Economy, Science, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering
Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality Function Deployment is a tool which design some needs include customers represented as a voice of customer and including some competitions and also groups some activities that usually called affinity graphic ang getting a benchmarking for it is competition. From the result analysis can be showed that main attribute for patience is a accuracy. And from House Of Quality can be found that getting a periodic meeting to evaluate this hospital and also increase a service can be made 20 concept
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 11 Documents
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Search results for , issue "Vol. 10 No. 1 (2009): Februari" : 11 Documents clear
Analisis Kelayakan Produk Genteng Unggulan Nila Kumalasari
Jurnal Teknik Industri Vol. 10 No. 1 (2009): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No1.1-6

Abstract

In emulation in this time especially tile product, needed careful effort to improve to be remain to exist. One of the so much industry making of tile in Malang is UD BJ Mendit, at Wendit village Glorious District of Malang. Problems faced by company is emulation with other company where more society buy tiles of other place compared to unlucky tile. For that UD BJ Mendit wishful to produce tile took a fancy to market. Pursuant to studied background hence can be made by formula of is problem of how to analyze elegibility of tile production took a fancy to market. Intention of this research is to know tile product took a fancy to unlucky area market and analyse elegibility of industrial invesment of tile of UD BJ Mendit. Method the used is analysis of cluster to form segment, formed by cluster is cluster 1 and cluster 2, cluster the dominantness shown by longer distance at dendogram on that account chosen is Karang pilang tile, election of karang pilang tile because result of anova compose F count more than F tables of 5%: 4,965. Analysis elegibility of karang pilang tile is with NPV: Rp74,478,883.00 PI: 25,44% and BEP or break even point if company sell at the price of Rp2032.11/unit.
Analisis Perbandingan Metode Just In Time dan Economic Order Quantity Adi Santoso
Jurnal Teknik Industri Vol. 10 No. 1 (2009): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No1.7-12

Abstract

UD Surabaya Rattan Industry as the middle scale of company is produced rattan chairs. This company is based on the job order to plan and develop the future company to its business strategy become mass production. In process production, the company always faces problems in the row material supply. If the row material supply is saved in long time period and there is bulking in storage it can make the rattans will be under level quality. The purpose of this research is giving information about the choosing methods of planning, controlling the row material supply with differ between Just in Time (JIT) method with Economic Order Quantity (EOQ) to minimize inventory value. The result of from chosen method for the planning of inventory control of raw material. Total Inventory Cost (TIC) which in it there are three element of it expense of that is expense of purchasing, expense of ordering, and also stock holding cost got TIC for the Method of Just in Time (JIT) period 13 to Rp233.129.629,71. While for the Method of Economic Order of Quantity (EOQ) at period 13 to Rp234,171,969.21. Calculation of Total Inventory Cost (TIC) as a whole ( period of time 1 year) by applying Method of Just In Time ( JIT) it can be seen Totalize Inventory Cost (TIC) Rp5,012,483,943.59 while by applying Economic Order of Quantity (EOQ) from Total of Inventory Cost (TIC) Rp518,088,399.86. Becoming method planning of inventory control the selected method of Just In Time (JIT) with thrift equal to Rp5,604,456.27.
Penentuan Lokasi Distributor dengan Menggunakan Analytical Hierarchy Process dan Skala Liberatore Dyah Kusmindarti
Jurnal Teknik Industri Vol. 10 No. 1 (2009): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No1.13-19

Abstract

Based on the natural problems of company, researcher try to give alternative trouble-shooting of decision making by using Method of Analytical Hierarchy Process (AHP) and supported with Method 5 Scale of Liberatore. After doing assessment to criterion sub and criterion with method of AHP later in continuing with assessment 5 Scale of Liberatore from each criterion sub with giving one of scale size measure which consist of outstanding (O), good (G), average (A), fair (F) and poor (P) in each criterion sub to know biggest global weight among some alternative location to be selected. And chosen distributor location I region of Jakarta because having biggest global weight that is 0.401 with criterion weight of marketing factor equal to 0.481, Expense of equal to 0.114 and Continuity of Product equal to 405, while Region of Semarang (alternative to II) and Magelang (Alternative to III) weight of global successively equal to 0.354 and 0.245.
Pengurangan Waste dengan Pendekatan Lean Six Sigma Haniful Athhar
Jurnal Teknik Industri Vol. 10 No. 1 (2009): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No1.20-28

Abstract

An effective and efficient order fulfillment system is absolutely needed to achieve customer satisfaction. However, wastes which occur in production process would hamper toward its progress, that it is necessary to do an efficiency effort by implementing a concept of Lean Six Sigma which is a combination of lean method and six sigma method. Lean method improves process flow and reduce wastes meanwhile six sigma method improve process capability and reduce variations. In measure phase, known that the most significant waste in production process of sugar at PT. PG. Krebet Baru were waiting, Inventory and Defect.Based on that fact, this research was very necessary to be executed to understand the causes of wastes and to make an improvement plan by using Lean Six sigma approach and Analysis of Ishikawa diagram. From analze phase, it is known that the causes of wastes were (a) The split of job description in inspection session is not focus,(b) The filter in chycling mchinedidn't work well caused by unslilled operators, ( c) the number of crushing machine is insufficient so there were material piles. The purposed improvement plans are are (a) Review and improve job description especially in inspection and weighing section, (b) Give additional training to operator who work in spinning section, (c) Machines and tool inspection before starting the production process so it is going to work well.
Perencanaan Rute Pengiriman untuk Meminimalkan Biaya Transportasi Rijani Efzi
Jurnal Teknik Industri Vol. 10 No. 1 (2009): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No1.36-43

Abstract

PT. Indomarco Adi Prima represent one of the company which active in the distribution of product, handling of inefficient distribution represent main problem in this industry which cause the expense of high transportation. Of the condition needed some method to overcome the problem. Generalized Assignment method represents one of the methods which studying process delivery of goods to consumer in supply chain management is the routing and scheduling vehicles of deliveries. Especial target of this method is to plan the amount of proposal product allocation so that is later expected by minimization can the expense of product distribution. Before we apply Generalized Assignment method, is beforehand done by plotting and forecasting of request data 3 months come. Forecasting of demand by using method matching with result plotting of data, and then selected [by] smallest MAPE. After that result of the forecasting processed by using Generalized Assignment method. From data processing obtained by result with Generalized Assignment method (Pakis) obtained by cost-saving of distribution equal to Rp2.038.531,00/period of delivery or by cost-saving equal to 31.70%. While for (Klojen) obtained by cost-saving of distribution equal to Rp1.215.589,00/period of delivery or by cost-saving equal to 22.19%. The result for the distance after using Generalized Assignment method obtained (Pakis)by distance-saving of distribution equal to 116 km or by distance-saving equal to 18.86%. And result for the distance after using Generalized Assignment method obtained (Klojen) by distance-saving of distribution equal to 13 km or by distance-saving equal to 3.74%.
Perencanaan Peningkatan Kualitas Produk Raket dengan Metode Quality Function Deployment Moh. Lukman
Jurnal Teknik Industri Vol. 10 No. 1 (2009): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No1.44-51

Abstract

Small Industry Abadi location in central small industry raket Sukun-Malang, so many kinds racket product are many variables as, racket quality, raket colors, rakets price, will give the customer many choice product rackets. Demand racket products are fluctuative from periods to another periods because there are factors: school holiday, and badminton championship in scale national cup and world cup as All England so demand will be increase. In central small industry raket thre are many small industry racket, so competition raket product increase,so there are the price will be cheap and quality may be too lower. This competition cause qoitition in raket "X" is low. Antisipacition to win competition we will design good quality raket product fit with attribute racket customers, with methode Quality Function Deployment (QFD). From result of analysis can know that attribute obtaining especial priority to customer is among others chicken eye of strong plastic type and handle of racket is not breakable, besides technical respon which made account of by company is among others wrap handle of sponge cloth and of racket don't use extension T. Besides got by price for new desain equal to Rp19.300,- at the price of selling Rp22.500,- got by cheaper price of Rp1.300,- compared to old desain racket that is equal to Rp20.600,- at the price of selling Rp25.000.
Analisis Kualitas Pelayanan dan Usulan Perbaikan Pelayanan Travel Malang-Bandara Juanda Muhammad Nasri
Jurnal Teknik Industri Vol. 10 No. 1 (2009): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No1.52-60

Abstract

The existence of travel agency in Malang is viewed as strategic business because it could replace the personal vehicle for heading toward Juanda Airport in Surabaya since Malang itself didn't have any international standard airport so the member of the society who wants to get in or out from Malang using aeroplane should go to Juanda Airport in Surabaya. This would cause the competition among travel services in Malang become more competitive by the emerging of new travel agencies. In case the Kirana Travel Agency would maintain its existence, they need to make efforts to improve its service quality. Therefore, it require an experiment to found out what kind of service attributes that wanted by the customer and how does the gap between the perception and consumer expectancy toward the ongoing service quality. One of the planning method that can be use to translate the need of the consumer into action plan for the company is QFD. This step would be use as evaluation tool and planning on service quality improvement. To sharpened identification of the service quality attributes then the QFD approach integrated with Servqual approach. During the Servqual review, it is found eight service attributes that need to be fixed which is: information accuracy given by the employees, the precise time on pick-up, good reaction of the employees in handling consumer complaints, the availability of health and safety facility (First aid box, fire extinguisher, etc), travel order confirmation, driver that should consistently being polite toward the consumer, easy access to be called and gain information from the operator and travel prices. While the technical response prioritized to be fix and to be use for fulfilling the consumer satisfaction in Kirana Travel from the HOQ analysis includes: employees training (contributed 23.43%), providing special number for complain support (contribution 13.71%), fixing the communication inter-department inside the company (contribution 11.84%), fixing the pick-up schedule system (contribution 8.83%). The improvement proposal given by the researcher is to improve the new and old employee training so it could bring better performance in order to fulfilling the consumer satisfaction.
Perencanaan Perbaikan Proses pada Produksi Genteng dengan Metode Six Sigma Dwi Iryaning Handayani
Jurnal Teknik Industri Vol. 10 No. 1 (2009): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No1.61-66

Abstract

UD. BJ Mendit on Mendit Barat, Kec. Pakis is one of centrale of home industry in Malang with it's roof production process. From the observation that the researcher do into UD. BJ Mendit, finded that the production process had been doing often with technical and non technical problems that make some failed roof product with the criterion are keropos, break, barst, gopel, sandbank. Way of this roof production planning repair is important to do so that can make this production unit produce an unfailed product and reduce loss. Purposes of this research are identifying types of roof failed product, analysing main cause of roof failed product with FMEA, and giving recommended action for Mendit's roof production process repair. This research doing the same steps as same as Six Sigma cycle: DMAIC, but not doing the last step, Control. On Define step, are doing product identifying and make the Six Sigma team. On Measure step, are determining priority failed product identifying into CTQ (Critical To Quality) and measurement of present performance with counting the DPMO (Defect Per Million Opportunities) dan Sigma level. On Analyze step, is detecting main atributs that influencing the failed product on CTQ. On Improve step, is doing process improvement with developing alternative to reduce failed product atributs. From the steps had done, finded that the biggest failed criterion is keropos. Keropos is caused by lack of skill and correctness of worker on processing the raw material, can also caused by process execution which not fully corret so that produce critical process to be repaired first to increase the quality of Mendit's roof.
Perencanaan Peningkatan Kualitas dengan Menggunakan Integrasi Metode Six Sigma dan ISO 9001:2000 Imron Kuswandi
Jurnal Teknik Industri Vol. 10 No. 1 (2009): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No1.67-74

Abstract

Companies who produce several of cigarettes, one of the kinds is BM Universal 12. To produce product with best quality and due to give satisfaction toward its consumer, there are several problem faced by the cigarette production process which is there are still defect product in its production process. From this condition, they need one method to deal with the matter. Using six sigma methods, they can identify defect product and by doing that they could improve the quality of the product. In this experiment it's using integration method by combining six sigma method and ISO 9001:2000. Six sigma methods is expected to be able minimizing the defect in PT "X" by creating production process more effectively, better performance of the company and still fulfilling the need and the satisfaction of the consumer while also making efforts to improve and inclined its quality. Meanwhile ISO 9001:2000, is an international standard that has orientation toward the qualifying products. Based on its internal data and observation commence inside the company, there would be only three main clauses from ISO 9001:2000 requirements that is going to be made as measuring points of product quality improvement, which is clause 5 (management responsibilities), 7 (product realization) and 8 (measurement, analysis and improvement). While Six Sigma phase comprises of Define, Measure, Analyze and Improve. In Define phase there would be defining the product, the making of Six Sigma team and the making of production flow process. Measure has 3 kind defects that usually have bigger percentage than other defects which is unbalance weight defect (including empty shell) and korep defect. The percentage that goes with unbalance weight defect (including empty shell) is 41.9% and korep defect with 21.03% from all three defect we gained DPMO value reaching 7776 and sigma level reaching 3,9. By viewing the FMEA and RPN, the improvement alternatives that suppose to be done by the company is creating job instruction, implementing job instruction in rolling process then the company should be able to save Rp3,942,975.00 for one month.
Pengembangan Produk Genteng Tanah Liat dengan Integrasi QFD dan Value Engineering Dyah Retno Purwatiningsih
Jurnal Teknik Industri Vol. 10 No. 1 (2009): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No1.75-80

Abstract

One of the construction material product that's have highly required in constructing a house is house roof that Is roof tile. On of the producen that's produce its in big scale is in Wendit, a country side of Mangliawan. This product as people known is calls as Wendit roof tilet.Wendit produce its roof tile in low quality and cost of its that people prefer choose another roof tile product that have more level either in cost also quality. If this condition is continue without a will to improve its quality, distribution and much more according to satisfy customer desire roof tile producen of Wendit in country side of Mangliawan will close down. A side impact of its degradation is will decreasing the earnings of country side society of Mangliawan and also they social economics in matter the loost of their only life-way to gain a money will decreasing a level of life in social economic and also rise-up the number of unemployment. To answer this problematic this research covered: identification requirement of customer and translating into characteristic of performance by using QFD, developing alternative of design and also Value product for the alternative with Value Engineering. Attribute wanted by customer to tile product for example model, strong, refinement, do not be bars , cool, tile size is not undersize, is easy to attached, price. Satisfaction of customer to the attributes when measured with scale 5 is have good with score above 3. By attention tile industry of Wendit exist in Worse luck, hence technical action and attribute which must be done conducted by tile industry of Wendit is as according to priority shall be as follows: repair of model according to desire of market, adjustment of size measure, printer appliance or of desk have to is made from good materials, have to pay attention pressure at the time of printing, one who do printing process have to which is experienced to be, adapted for by size measure of pres concrete, tile materials have to really solid, process combustion with heat which enough.

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