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Sugeng Santoso
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Departement Industrial Engineering University of Muhammadiyah Malang Jl. Tlogomas No 246 Malang
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INDONESIA
Jurnal Teknik Industri
Published by Universitas Muhammadiyah Malang
ISSN : 19781431     EISSN : 25274112     DOI : -
Core Subject : Economy, Science, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering
Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality Function Deployment is a tool which design some needs include customers represented as a voice of customer and including some competitions and also groups some activities that usually called affinity graphic ang getting a benchmarking for it is competition. From the result analysis can be showed that main attribute for patience is a accuracy. And from House Of Quality can be found that getting a periodic meeting to evaluate this hospital and also increase a service can be made 20 concept
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 12 Documents
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Search results for , issue "Vol. 9 No. 1 (2008): Februari" : 12 Documents clear
Analisis Produktivitas Kegiatan Promosi terhadap Brand Awareness Isp X Moses Laksono Singgih; Panji Dwi Prasetyo
Jurnal Teknik Industri Vol. 9 No. 1 (2008): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol9.No1.1-7

Abstract

Products which have a good brand awareness will get long-term strategic advantages and one way of creating brand awareness is by promotion activities. This research tries to find out the efficiencies of promotion activities by comparing the number of sales with the promotional expenses. Beside that, a survey assigned to customers to collect informations about the most known promotion media in order to get informations about the most effective promotion media. To assure good qualities of the product promoted, the same survey also run to collect informations about differences between customer’s importances and performances level toward product qualities. In addition, customer price sensitivities also asked to get information about potential loss sales to projected revenue if price rising is stated. This research results that 2nd semester (July-December 2007) is the most efficient, and the most effective promotion media are televisions, magazines, promotion events, and newspapers. This research also notes that friends or families are the prime information source for customers to know about ISP X. In order to improve the recent qualities, here are given some qualities atributes that urgently need according to customers to be fixed. In other side, it also noted that customers are somewhat price-sensitive. However, better offer from competitor still looks more risky than price rising issue itself, though with better qualities present.
Penerapan Metode Linier Programming dalam Penentuan Kombinasi Produk Edi Purwanto
Jurnal Teknik Industri Vol. 9 No. 1 (2008): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol9.No1.8-13

Abstract

This Research was conducted in PT X Tbk, Pandaan as a mean to look for combination amount of optimal product. PT X Tbk in the field of plastic production, goods the produced bottle by is assorted of size measure and colour. As for bottle the taken Image of Chamomile and of Nivea, while colour of Image bottle of Chamomile is green and its size measure is 120 ml and 250 ml. For the bottle of white Nivea chromatic and its size measure is 100 ml and 200 ml. From various produced bottle type cause incidence of a problem of that is problem of determination of less precise production volume. This matter is known from often happened product insuffiency or excess causing the loss of opportunity of request so that obtained advantage less optimal. In research to determine optimal product combination with Linear Programming method through two phase, that is first request of forecasting by using method of time series constructively Minitab software among others Moving Average, Single Exponential Smoothing, Double Exponential Smoothing, Winter’S and of Trend Linear, and second stage to conduct calculation of Linear Programming model constructively QS. From result of calculation by using QS hence got optimal solution of product combination between Image bottle of Chamomile 120 ml Green, Image of Chamomile 250 ml Green, Nivea 100 ml Slimdes RW White, and Nivea 200 ml Slimdes RW White which must produce. As for obtained advantage from after applying of Linear Programming method representing result of calculation during 12 period is equal to Rp421,918,752, while obtained advantage before conducted by Linear Programming is Rp410,250,750, so that happened the make-up of advantage equal to 2.84% that is Rp11,668,002.
Perencanaan Pengendalian Persediaan Bahan Baku dengan Metode Manufacturing Resource Planning Andri Sulaksmi
Jurnal Teknik Industri Vol. 9 No. 1 (2008): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol9.No1.14-21

Abstract

Planning material control have a purpose to compile a system capable to yield information to conduct correct action (reordering, scheduleng repeat, determining the amount of requirement at the time of is correct). One of the step performed within standard material control that is deermining best raw material ordering method utilize to get the expense of mot message of minimum. Utilize to support plan produce which have been made and fulfill Planned Order Release pursuant to calculation of MRP hence one of the capacities type from company that is labour factor had also have to be reckoned by do existing amount last for fulfilling requirement which have been reckoned. The object of this UD PATRIOT which located in Mojokerto.This company produce various shoes type which in its operation have constrain in determining best ordering method to each every ordered by raw material item as well as standart material control system which good to menimalize production cost. Planning material control by using this MRP II system was proposed to be applied by at company utilize to yield correct action that is determining maount, time, scheduling repeat, and ordering execution requirement of raw material. With applying MRP II can cost effective equal to Rp4,372,413.88 or 35.91% from expense of before using MRP II.
Penerapan Comsoal terhadap Peningkatan Effisiensi Kerja pada Lintasan Produksi Riska Tri Prasyawati
Jurnal Teknik Industri Vol. 9 No. 1 (2008): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol9.No1.22-31

Abstract

Company of Weighing-Machine Merk of SIMA represent company which producing various weighing-machine type with production the core important weighing-mechine of sentisimal 300 kg, 500 kg, 1000 kg, Desk weighing-mechine and pendulum weighing-mechine. This company also serve order from various company of a kind as according to request. To overcome the problems conducted by repairing of trajectory produce with line of balancing with method of COMSOAL at Q.S software version 3.0. Planning of trajectory balance with this COMSOAL aimed to get minimum Delay Balance and also improve Line of efficiency, so that with this situation will be got by the make-up of productivity. In the plan repeat lini produce with approach method of COMSOAL this is got by the amount of Work Station: 7, Efficiency: 47,05%, Production output: 12 unit/mont, Degradation of Balance Delay and Cost saving per product unit Rp105.289,00. Become with planning repeat line produce with of line balancing method of COMSOAL hence got the growingof efficiency, so that production proses walk more fluent and all request earn full filed.
Optimasi Waktu Pelayanan Terminal Purabaya dengan Pendekatan Entropi Maksimum Imron Kuswandi
Jurnal Teknik Industri Vol. 9 No. 1 (2008): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol9.No1.32-36

Abstract

 The main purpose in queue case was achieving equilibrium between service fees and the fees caused by the available waiting times. This case also happened on the queue system at Purabaya Terminal, Surabaya. In the one hand, the exceed service capacity preparation will cause the queue time. On the other hand, the less service capacity preparation will cause the bigger losses must be guaranteed by bus businessman because of not carrying a number of passengers. Cases at Purabaya Terminal were really general queue cases that can be solved by using the available queue theory. But which methodologically there were problems from the queue theory that has been available, in the queue theory that has been available frequently is less able to give real situation image from the observed system. This case was indicated by the happening several assumptions about the available probability distribution of certain system state in which this case will limit the real condition from the observed system. Because the conventional approach has weaknesses, this research used entropy approach. The entropy approach enables to handle the queue system by arrival rates which spread generally. Then, by entropy approach, it can be determined the optimal capacity service for the fast and limited bus armadas as follows: West Line I = 17 minutes 17 seconds, West Line II = 14 minutes 43 seconds, South Line = 13 minutes 21 seconds, East Line = 12 minutes 37 seconds, Madura Line = 2 hours 19 minutes, and Semarang Line = 1 hours 47 minutes.
Penurunan Jumlah Cacat Produk pada Mesin Insulating dengan Metode Failure Mode Effect Analysis R Rochmoeljati
Jurnal Teknik Industri Vol. 9 No. 1 (2008): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol9.No1.37-44

Abstract

In the world of defect industry represent problems which need to be paid attention by defect which company later will have an effect on to many at least got profit company.. This company face problems how to decrease percentage of handicap at one of their product, that is NYAF kabek which relative still big that is equal to 4.13% from totalizing result of production. Existences of high request to this product oblige company to apply system repair of quality. This action is done at defect that happened at cable production process of NYAF. Pursuant to result of research, have been got degradation of amount of defect cable production process of NYAF counted 0.91% from 4.13% (with amount of defect 11.200 totally output counted 271.015) becoming 3.22% (amount of defect 3.840 totally output counted 119.156). With existence of the result, please prove that FMEAP can become appliance to company to do repair chronically.
Optimasi Kondisi Depolimerisasi Pulp Biji Kakao Ganda Putra; H Harijono; S Susanto; K Kumalaningsih; A Aulanni’am
Jurnal Teknik Industri Vol. 9 No. 1 (2008): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol9.No1.45-54

Abstract

Pulp breaking on cocoa processing could be conducted with depolymerization of cocoa pulp by enzyme polygalacturonase (PG) endogenous. This research was aimed to determination the optimum condition of depolymerization of cocoa pulp by enzyme polygalacturonase endogenous during incubation. This research was carried out by incubating cocoa pulp for 6 days on various of optimum condition of PG endogenous treatments, that is: temperature were 32.5o C, 37.5o C, 42.5o C, 47.5o C, 52.5o C and initial pH of pulp were 4.1; 4.6; 5.1, respectively. Optimum condition of depolymerization of cocoa pulp was determination by effectiveness test. Effectiveness test result, based on the highest effectiveness index, showed that the optimum condition of depolymerization of cocoa pulp was 47.5o C incubation temperature and 4,6 initial pH of pulp. Those treatment produced 18.29% of pulp liquid wieght total during 5 days incubation with average per day for pectin content, galacturonic acid content, acid total content, and the change of pH were 1.12%, 8.36%, 0.209 meq NaOH/g and 0,19 in cocoa pulp extract was incubated for 6 days, respectively.
Perencanaan Investasi Pengelolaan Ayam Petelur Febriyanti Ningsih
Jurnal Teknik Industri Vol. 9 No. 1 (2008): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol9.No1.55-60

Abstract

The decision making at the time being will result several effects to the present condition. Therefore, before making a decision in investment, it is important to have an accurate analysis. This will minimize the possibility of failure. At the present condition, the management of CV. PELANGI FARM is having some problems in developing widening investment, that is in the laying pullet management sector because the company possesses adequate experience in this sector. The indicator used in the management of laying pullet farm is by using Nett Present Value (NPV) method, that is the acceptance of management counted from the 0 year and Payback Period Method (PPM) which is a parameter of investment payback. From the analysis, here researcher is able to suggest that with field of 4 ha the farm should have 18.000 poultry (chickens). The result of calculation using Net Present Value and payback Period Method whether by individual investment or loan in 5 years is: NPV with individual investment is Rp975,212,452; NPV with loan investment is Rp187,591,244.58; PPM with individual investment for 2 years, 2 months, 24 days; and PPM with loan investment for 4 years, 5 months, 20 days. From the result of analysis, it can be seen that in management of laying pullet farm with 18,000 chickens for 5 years whether by individual or loan investment, both of them are properly done.
Analysis Measurement of Quality Service Hotel with Approach of Method Servqual Umar Wiwi
Jurnal Teknik Industri Vol. 9 No. 1 (2008): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol9.No1.61-67

Abstract

Hotel UMM Inn is a kind of hotel in Malang at Muhammadiyah Malang University. Hotel UMM Inn in university Commitment of service quality that orients to customer in main prerequisite in supporting a bussines success, especially to service industry. This is caused a service quality is largely depending from who how the service is given. In A Quarter of hotel bussines in malang and the coming of Motel, Wisma and Villa. In this research, method which used in measurement of service quality is method of Servqual. Assessment of quality of service by using method of Servqual reckoned from by difference between expectation and perception of service. Data-Processing taken is calculation of expectation score and perception of custumer, calculation of service gap score, determination of service quality factor and map service variable into Customer Window. Result of this research indicate that score of is quality of hotel service there are 7 valuable service variable of negativity like Hygiene of hotel UMM Inn, availibility of clean water in toilet, accident insurance guarantee and the others. Result of from Customer Window indicate that service variable which must be made by especial priority (Here Concentrate) which must fulfill by hotel management of UMM Inn that is clean of Hygiene of hotel UMM Inn, availibility of clean water in toilet, and departure and the others.
Penjadwalan Produksi pada Mesin Paralel dalam Proses Pembuatan Produk Botol Kemasan Udisubakti Ciptomulyono
Jurnal Teknik Industri Vol. 9 No. 1 (2008): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol9.No1.68-79

Abstract

PT Abadi Adimulia is a company that work in plastic container production. The job arrival is static and the difference of processing time between the main process and the other process is very long. Until now the company use the First Come First Serve (FCFS) method to schedule their production activities, but with this method often the company finish their job over the due. The objective of this research was to obtain the production scheduling that give the minimum value in maximum lateness, makespan, number of late job, and the average tardiness on the blow mouldings machine. The production scheduling method that used in this research were Longest Processing Time method (LPT), Shortest Processing Time method (SPT), and Earliest Due Date method (EDD). The result from the scheduling using the three method indicate that LPT method is the best method to apply in this case which reduce the maximum lateness for 112.27 hours, makespan for 101.93 hours, number of late job for two jobs, and the average tardiness for 4.67 hours/job on June, maximum lateness for 60.07 hours, makespan for 123.19 hours, number of late job for one jobs, and the average tardiness for 2.5 hours/job on June, and maximum lateness for 53.42 hours, makespan for 38.1 hours, number of late job for one jobs, and the average tardiness for 2.05 hours/job on June.

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