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Lutfan Lazuardi
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jmpkfk@ugm.ac.id
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Jl. Farmako Sekip Utara, Yogyakarta, Indonesia 55281 Departemen Kebijakan dan Manajemen Kesehatan, Fakultas Kedokteran, Kesehatan Masyarakat dan Keperawatan, Universitas Gadjah Mada
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INDONESIA
Jurnal Manajemen Pelayanan Kesehatan (The Indonesian Journal of Health Service Management)
Published by Universitas Gadjah Mada
ISSN : 14106515     EISSN : 28286774     DOI : https://doi.org/10.22146/jmpk.v25i03.5186
Core Subject : Health,
Health Professions Public Health
Misi JMPK adalah menerbitkan, menyebarluaskan dan mendiskusikan berbagai tulisan ilmiah mengenai manajemen pelayanan kesehatan yang membantu manajer pelayanan kesehatan, peneliti, dan praktisi agar lebih efektif. Jurnal ini ditujukan sebagai media komunikasi bagi kalangan yang mempunyai perhatian terhadap ilmu manajemen pelayanan kesehatan antara lain para manajer, pengambil kebijakan manajerial di organisasi-organisasi pelayanan kesehatan seperti rumah sakit, dinas kesehatan, Kementerian Kesehatan, pusat-pusat pelayanan kesehatan masyarakat, BKKBN, pengelola industri obat, dan asuransi kesehatan, serta institusi pendidikan penelitian.
Arjuna Subject : Kedokteran - Kesehatan Masyarakat, Kesehatan Lingkungan dan Pekerjaan
Articles 4 Documents
 1 
Search results for , issue "Vol 24 No 03 (2021)" : 4 Documents clear
NURSE ENGAGEMENT DI RSU APRILLIA CILACAP Bhintani Embriana; Andreasta Meliala; Widyawati
Journal of Health Service Management Vol 24 No 03 (2021)
Publisher : Departemen Kebijakan dan Manajemen Kesehatan, Fakultas Kedokteran, Kesehatan Masyarakat, dan Keperawatan, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (156.616 KB) | DOI: 10.22146/jmpk.v24i03.4128

Abstract

Background: The success of the hospital industry, especially health services, depends on the participation of nurses in providing quality services to patients. In improving the quality of nurse services, hospital management must maximize nurses’ effectiveness, productivity, and innovation by encouraging positive attitudes in work by increasing nurse engagement. At RSU Aprillia Cilacap, the role of nurses is needed, which is shown through vigor, dedication and absorption. Objective: This study measured the relationship between the variables of nurse engagement with the performance of nurses in inpatient installations. Methods: Analytical descriptive quantitative research with cross sectional research design and research sample was 40 nurses. The study measuring instrument is a questionnaire. The sampling technique used was a survey technique carried out by distributing questionnaires with a Likert Scale, involving the entire research sample. Data analysis used cross-tabulation of respondent characteristics on nurse engagement and nurse performance and bivariate analysis using the Chi-Square test (x2 ). Results: There is no correlation between vigor and nurse performance (significance value (p) = 0.061 > 0.05), no correlation between dedication and nurse performance (significance value (p)= 0.291 > 0.05), and there is a correlation between absorption and nurse performance (value of significance). significancy (p) = 0.029 < 0.05). Conclusion: The majority of nurses are at the level of engagement and nurse performance in the medium category. Thus, the manage ment needs to increase the engagement and performance of nurses by implementing nurse engagement with a work contract or MOU for new employees who have completed orientation and old employees who have been appointed as employees. Management needs to do retention so that potential nurses remain obedient and contribute generously to the hospital. The nurse recruitment process requires re-evaluation to obtain quality human resources and have values following the hospital’s vision, mission and goals.
GAMBARAN KINERJA RUMAH SAKIT SEBELUM DAN SESUDAH ERA JAMINAN KESEHATAN NASIONAL (JKN) Wiwik Lestari; Laksono Trisnantoro; Ni Luh Putu Eka Putri Andayani
Journal of Health Service Management Vol 24 No 03 (2021)
Publisher : Departemen Kebijakan dan Manajemen Kesehatan, Fakultas Kedokteran, Kesehatan Masyarakat, dan Keperawatan, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (178.299 KB) | DOI: 10.22146/jmpk.v24i03.4130

Abstract

Background: Changes in the Hospital (RS) business environment have occurred significantly since JKN was introduced by BPJS Kesehatan. In this era, hospital managers are confused about the following changes and hospital performance is declining. Objective: This study measures the service and financial performance before and after the JKN era. Methods: Descriptive research design with quantitative methods at RSKIA SADEWA. The data used are secondary data from medical record data, hospital service data and financial statements (2011-2019) Results: After the implementation of the JKN program, there was an increase in the number of patient visits by 35.23% for outpatients and 36.43% for inpatients. The percentage of inpatients who used health insurance before the JKN era was only around 3%, and after the JKN era the number increased sharply to 73%. BOR increased by 1.83%. The SC rate decreased by 0.83%. Of all general patients with Caesarean Sectio in RSKIA SADEWA, an average of 54.75% were BPJS participants, but aborted their BPJS rights. The average hospital revenue increased by 93.72%, operating costs decreased 5.78%, HR costs increased 1.52% and net profit increased 4.26%. The proportion of hospital revenue obtained from BPJS patients on average is 26.38% of the total hospital revenue. The average ROA after JKN era increased 5,96%. The average financial quick ratio increased by 443%. The average financial solvency decreased by 0.03. The average CRR increased by 7%. Conclusion: After the JKN era, there was an increase in the number of outpatient and inpatient visits. BOR increases, and SC rate decreases. Financial performance is measured by indicators of ROA, Quick Ratio, solvency and CRR. All indicators show an improvement, and there is no change in the environment after implementing the JKN program. Strict evaluation is needed to maintain and improve the achieved performance.
PEMETAAN SISTEM INFORMASI BERDASARKAN SUMBER DAN KEBUTUHAN UNTUK PEMBUATAN KEPUTUSAN DI DINAS KESEHATAN Al Wafi Rahmaputri Ardianingrum; Lutfan Lazuardi
Journal of Health Service Management Vol 24 No 03 (2021)
Publisher : Departemen Kebijakan dan Manajemen Kesehatan, Fakultas Kedokteran, Kesehatan Masyarakat, dan Keperawatan, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (128.775 KB) | DOI: 10.22146/jmpk.v24i03.4131

Abstract

Background: Ngawi Regent Regulation Number 39 of 2008 concerning Duties, Functions, and Authorities of the Ngawi Regency Office, the function is to formulate technical policies in the health sector. According to Government Regulation Number 36 of 2014 concerning Health Information Systems, it is written that every health facility is required to record and report. Therefore, research required mapping information systems based on sources and availability for decision making at the Ngawi District Health Office. Objective: To identify the information systems and decisions made by the Ngawi District Health Office. Methods: This research is a type of qualitative descriptive research that uses a case study design. The research subjects are stakeholders who understand and are responsible for health programs and policymakers within the Ngawi District Health Office. Data analysis used thematic analysis. Results: The Ngawi District Health Office uses 31 active applications for daily activities. The infrastructure used to support minimal activities is laptops, applications, and internet networks. Data collection starts with the primary health care, health office, and health ministry. The decisions contained in the Ngawi District Health Office are programmed and non-programmed decisions. In 2020, non-programmed decisions were decisions related to the Covid-19 pandemic. Information system mapping has been carried out with an overview of the applications used by each sector in the health office and the data sources used. Conclusion: The Ngawi District Health Office has 31 active applications. The six applications have been integrated, 18 have not been integrated, and 12 applications can be integrated without having to enter the same data twice. There is no standard operating procedure in the public health department at the health office.
SUPERVISI VIRTUAL PROGRAM PENGENDALIAN TUBERKULOSIS PARU ERA PANDEMI COVID-19 DI KABUPATEN OKU TIMUR Siti Patria Hutami; Yodi Mahendrahata; Diah Ayu Puspandari
Journal of Health Service Management Vol 24 No 03 (2021)
Publisher : Departemen Kebijakan dan Manajemen Kesehatan, Fakultas Kedokteran, Kesehatan Masyarakat, dan Keperawatan, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (135.074 KB) | DOI: 10.22146/jmpk.v24i03.4132

Abstract

Background: COVID-19 requires all parties to adapt to an unprecedented situation. Meanwhile, the implementation of the Pulmonary TB Control Program activities must continue to support the success of the Pulmonary TB Control Program in East OKU Regency. Coaching which is usually done face-to-face but is now very difficult to do because the COVID-19 has not subsided. Modern technology that reaches all aspects of life, including supervision activities. Objective: To describe the virtual supervision mechanism carried out by the Regional Health Department to the primary health care during the Covid-19 pandemic in the Pulmonary TB Control Program in East OKU Regency. Methods: A descriptive case study approach through a single case holistic design. Qualitative information was obtained through in depth interviews and documentation studies on April-Mei 2021. The research subjects were taken by the purposive sampling method. The subjects were 16 people. Results: The implementation of virtual-based supervision activities was carried out via WhatsApp and telephone from the Regional Health Department to the primary healthcare. Virtual supervision made it easier to access communication between the Health District Office and the TB Program Manager at the puskesmas because there are no restrictions on funds, distance and time. The Health District Office were able to monitor MSS achievements through the SITB report and monitor the availability of drug stocks virtually through coordination with the TB Program Manager at the puskesmas. However, the Health District Office was unable to monitor the use of logistics and reports related to slide numbering at the puskesmas in addition to the limited guidance provided during the COVID-19 pandemic. Conclusion: Social media is used as a means of exchanging data and information. Virtual monitoring of activities and coaching has not been carried out optimally. Coaching needs to be done virtually to improve the ability and skills of a TB Programmer in terms of recording and reporting TB programs during the pandemic of COVID-19.

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