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Contact Name
Pringati Singarimbun
Contact Email
pringatisingarimbun@adm.unand.ac.id
Phone
+6289617699764
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admin@lgdpublishing.org
Editorial Address
Cluster Gajah Mada Kapling 2 Gunung Pangilun Padang Sumatera Barat, Indonesia
Location
Kota padang,
Sumatera barat
INDONESIA
Business and Investment Review
ISSN : -     EISSN : 29867347     DOI : -
BIREV: Business and Investment Review covers all aspects of management, business and investment. Journal Scope: Strategic management, Human resource and performance management, Business environment, Marketing strategic, cost-volume-profit analysis, Cost analysis for pricing and cost management, Responsibility accounting, TQM, Investment, Corporate governance, social responsibility, Accounting theory/practice/cycle, Financial statements/accounting/reporting, cash flow analysis, International reporting standards, standards convergence, and Income/retained earnings statements, balance sheets.
Articles 21 Documents
Search results for , issue "Vol. 1 No. 3 (2023)" : 21 Documents clear
The Effectiveness of Employee Performance in Improving Services at the Religious Affairs Office (KUA) of Cigeulis District, Pandeglang Regency Romli, Ombi; Saidi, Ujang
Business and Investment Review Vol. 1 No. 3 (2023)
Publisher : CV. Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/birev.251

Abstract

This study aims to analyze the effectiveness of employee performance in improving public services at the Office of Religious Affairs (KUA) of Cigeulis District, Pandeglang Regency. Effectiveness is measured by the extent to which employees carry out their duties and responsibilities according to public service standards. The research employs a qualitative descriptive method, with data collected through observation, interviews, and documentation. Seven informants were selected purposively from community members and KUA officials. Data were analyzed using qualitative analysis and triangulation techniques to ensure validity. The findings indicate that the performance of KUA employees in Cigeulis District is generally effective in providing services to the community. Employees have implemented their duties according to established procedures and have prioritized community satisfaction. However, several challenges remain, including limited human resources, inadequate facilities, and uneven workloads. The study concludes that enhancing employee performance effectiveness requires continuous training, improved infrastructure, and better managerial systems to optimize public service delivery at the KUA.

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