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Contact Name
Soleh Suryadi
Contact Email
jurnal.pasca@unpas.ac.id
Phone
+6287700097751
Journal Mail Official
jurnal.pasca@unpas.ac.id
Editorial Address
Jl. Sumatera No.41, Babakan Ciamis, Kec. Sumur Bandung, Bandung, Provinsi Jawa Barat, 40115
Location
Kota bandung,
Jawa barat
INDONESIA
PASCIDEV: Pasundan Social Science Development
Published by Universitas Pasundan
ISSN : -     EISSN : 2798415X     DOI : 10.56457/pascidev
Core Subject : Social,
The Pasundan Social Science Development (PASCIDEV) aims to publish articles that show high levels of theoretical insight or empirical analytic work and gives preference to articles that demonstrate engagement on the key issues that face society issues. The Pasundan Social Science Development (PASCIDEV) invites all scholars, researchers, and students to contribute the result of their studies and research in the field of social science which includes social culture, public & social policy, governance & regional autonomy, development economics, politics, communication, sociology, anthropology, taxation, and administration (public & business).
Articles 1 Documents
Search results for , issue "Vol. 3 No. 2 (2023): Pasundan Social Science Development (PASCIDEV) - April 2023" : 1 Documents clear
Bureaucratic Pathology in Public Services at The Office of the Department of Population and Civil Registration of Supiori District Rani Maswati
Pasundan Social Science Development Vol. 3 No. 2 (2023): Pasundan Social Science Development (PASCIDEV) - April 2023
Publisher : Doctoral Program of Social Science Pasundan University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/pascidev.v3i2.58

Abstract

Bureaucratic pathology is the problem that arises in the service at each government agency that has an impact on public services that are less effective and efficient. The purpose of this study was to determine the pathology of bureaucracy in public services at the Supiori Regency Population and Civil Registration Office and the efforts made to minimize pathology bureaucracy so that there are alternatives and solutions in completing services. The method in this research uses a qualitative descriptive approach in analyzing problems that occur in the field that are used by researchers in natural object conditions, where researchers act as key instruments. The results of the study show that the form of bureaucratic pathology found in the Office of the Population and Civil Registration Service in Supiori Regency is still found that service-convoluted convoluted, the delay in completing the printing of the E KTP is due to the unavailability of blanks ; lack of employee discipline when coming to work, negligence of officers in service time management so that there is uncertainty when it will be finished, there are differences in service to the community, especially persons who prioritize relatives or family then efforts are made to minimize bureaucratic pathology with regulations that are appropriate and strict with officers, simplification of procedure services and logical explanations so that people understand the conditions that occur.

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