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Baashima: Jurnal Bisnis Digital, Akuntansi, Kewirausahaan, dan Manajemen
Published by PT Alahyan Publisher Sukabumi
ISSN : -     EISSN : 29881056     DOI : https://doi.org/10.61492/baashima.v1i1
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Baashima: Jurnal Bisnis Digital, Akuntansi, Kewirausahaan, dan Manajemen (E-ISSN: 2988-1056) adalah jurnal yang dikelola dan diterbitkan sebanyak dua kali dalam setahun (April dan Oktober) oleh PT Alahyan Publisher Sukabumi sejak tahun 2023, yang bertujuan untuk memfasilitasi pemahaman yang lebih baik tentang bisnis digital, akuntansi, kewirausahaan dan ilmu manajemen berbasis penelitian di kalangan akademisi dan peneliti. Baashima: Jurnal Bisnis Digital, Akuntansi, Kewirausahaan, dan Manajemen berfokus pada penelitian dan tinjauan penelitian terkait bisnis digital, akuntansi, kewirausahaan dan ilmu manajemen yang dilakukan dengan menggunakan kajian empiris dan teoritis dibidang bisnis digital, akuntansi, kewirausahaan dan ilmu manajemen. Baashima: Jurnal Bisnis Digital, Akuntansi, Kewirausahaan, dan Manajemen berfokus terkait berbagai tema, topik dan aspek bisnis digital, akuntansi, kewirausahaan dan ilmu manajemen.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
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Search results for , issue "Vol. 4 No. 1 (2026): April" : 1 Documents clear
Organizational Adaptive Responses to External Pressures: Employee Perceptions in QMS and Non-QMS Organizations Chandra, Derwin; Jatmika Tisnasasmita, Bisma; Naibaho, Hastuti
Baashima : Jurnal Bisnis Digital, Akuntansi, Kewirausahaan, dan Manajemen Vol. 4 No. 1 (2026): April
Publisher : PT. Alahyan Publisher Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61492/baashima.v4i1.484

Abstract

This study examines differences in employee perceptions of organizational adaptive responses to external pressures between organizations with and without formal quality management systems (QMS). A quantitative comparative cross-sectional design was employed. Data were collected from 211 employees across QMS and non-QMS organizations in Indonesia using a 26-item closed questionnaire on a five-point Likert scale and analyzed via independent-samples t-tests. Four hypotheses were tested across regulatory, industry, customer pressure, and internal process adjustment dimensions. All four hypotheses were statistically supported (p < 0,001). QMS organizations consistently recorded higher mean scores, with the largest aggregate gap on regulatory pressure (Δ = 0.87) and the smallest on industry pressure (Δ = 0.27). Item-level analysis revealed that readiness for government inspection (TR5) produced the largest gap across all 26 items (Δ = 1.14), while two items, competitive pressure (TI3) and customer-related rule adjustment (RA4), showed negative gaps where non-QMS organizations scored marginally higher. This study extends open systems and institutional perspectives by demonstrating that QMS influences adaptive responses differently across pressure dimensions. The identification of negative-gap anomalies challenges linear assumptions in adaptation theory, suggesting that formal systems may trade consistency for flexibility in specific operational contexts.  This study examines differences in employees' perceptions of an organization's adaptive response to external pressures between organizations that have and do not have a formal quality management system (QMS).

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