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Amal C. Sjaaf
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jurnalarsi@gmail.com
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Department of Health and Policy, Building F Floor 1, Faculty of Public Health Universitas Indonesia, Kampus Baru UI Depok 16424, Depok City, West Java Province, Indonesia
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INDONESIA
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Published by Universitas Indonesia
ISSN : 24069108     EISSN : 2476986X     DOI : https://doi.org/10.7454/arsi
Core Subject : Health, Science, Social,
Decision Sciences, Operations Research & Management Public Health Social Sciences
Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was initiated by the Center for Health Administration and Policy Studies (CHAMPS) Faculty of Public Health, University of Indonesia (FKM UI) and is currently managed by the Department of Health Administration and Policy, Faculty of Public Health, University Indonesia . Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was published with the Indonesian Hospital Association (PERSI) and the FKM UI Hospital Management Association (IKAMARS). Jurnal ARSI (Administrasi Rumah Sakit Indonesia) is a peer-reviewed journal that focuses on service administration and management in hospitals in Indonesia. The articles or scientific manuscripts published in the Jurnal ARSI (Administrasi Rumah Sakit Indonesia) include original research, case studies, and reviews supporting corporate governance, clinical governance, or both (bridging). This journal is published electronically, featuring articles in either Bahasa or English. Printed versions are produced only by request. This journal also provides direct open access to its content with the principle that research publications are freely available to the public for broad benefit.
Arjuna Subject : Umum - Umum
Articles 6 Documents
 1 
Search results for , issue "Vol. 3, No. 3" : 6 Documents clear
Analisis Biaya dan Faktor-Faktor Penentu Inefisiensi Layanan Hemodialisis pada Pasien Gagal Ginjal Kronik Rumah Sakit Rk Charitas Palembang Tahun 2016 Rusli, Noer Triyanto
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 3, No. 3
Publisher : UI Scholars Hub

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Abstract

Enactment of JKN in hospital changes the payment system from retrospective payment (fee for service) into prospective payment (INA-CBG's). As a healthcare facility, RK Charitas Hospital has a role to provide not only quality but also to consider cost effective of services. This study aimed to analyze costs and identify the determinants of the inefficiency of hemodialysis services in patients with chronic renal failure at RK Charitas Hospital. This is a descriptive analysis research using primary and secondary data. Approach of cost analysis is Activity Based Costing (ABC) with "Bottom Up" method. ABC method is used to allocate costs by identifying cost drivers of hemodialysis services. Operational cost is the biggest expense in the hemodialysis services. Analysis of the inefficiency factors uses the calculation of Value Stream Mapping (VSM). The composition of value added (VA) compared to non-value added (NVA) is 17.73%: 82.27%. Lean implementation on hemodialysis services could eliminate waste.
Faktor-Faktor yang Mempengaruhi Net Death Rate (NDR) Stroke di RSUD Dr. Kanujoso Djatiwibowo Balikpapan Tahun 2014 Rahmawati, Rosjidah
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 3, No. 3
Publisher : UI Scholars Hub

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Abstract

This study is seeking the impact of structure and process as the quality aspect according to Donabedian's theory that affecting to the Net Death Rate (NDR) Stroke disease. Selected data source are Stroke patients, consisting of Intracerebral Haemorrhage and Cerebral Infarction at Dr Kanujoso Djatiwibowo Balikpapan Hospital in the year 2014. This study is a qualitative research using descriptive analytic retrospective method. Structure and Process Factors that are influencing each other. It reveals that Structure Factors in hospitalization that are affecting sequentially are the condition of the patient, facilities, policies and human resource. On the other hand it reveals that Process Factors include obstacle on running the primary instruction and also Hospital Accociated Infections/ HAIs occurs due to the nursing process. In Emergency Unit there is obstacle in Process Factor as the CT scan service is not available sometime. It is recommend to improve the quality of Stroke patient to overcome the Structure and Process Factors and to develop the on stop service Stroke Unit.
Analisia Kinerja Rumah Sakit Umum Daerah Dr. H. Abdul Moeloek Provinsi Lampung Tahun 2011- 2013 Berdasarkan Balanced Scorecard Muliati, Laisa
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 3, No. 3
Publisher : UI Scholars Hub

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Abstract

RSUDAM as public sector organizations BLUD status, health services should be held responsible, effective and efficient. It required comprehensive tools as a form of accountability to the community or the owner. Balanced scorecard by many nonprofits regarded as a comprehensive measuring tool. Namely the customer perspective, financial, internal business process perspective and the perspective of growth and learn. to analyze the performance of RSUDAM years 2011-2013 based balanced scorecard.The data analysis univariate analysis (descriptive). Data processing with methods of qualitative and quantitative studies of secondary data research activities in 2011-2013 show that: 1) The performance of the customer's perspective: Patient satisfaction: in 2012 amounted to 73.75% satisfied, in 2013 amounted to 75.88% satisfied, share broad market, retention and customer acquisition shows an increasing trend 2) Performance on the financial perspective: income on health services has increased, with declining growth 3) Performance on the internal business perspective: shows the process of quality improvement 4) Performance of growth and learning:the program directed to increase competence, motivation and discipline employees not maximized results in improved performance in real terms. Balanced Scorecard framework as alternative which able to be used on performance assesment of RSUDAM because more comprehensiv than performance in measurement is RSUDAM now
Intervensi Continuous Improvement Rawat Jalan Rumah Sakit Haji Jakarta Ariotejo, Teguh
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 3, No. 3
Publisher : UI Scholars Hub

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Abstract

The process of general patient care in the outpatient installation of Haji Hospital Jakarta when viewed from the outpatient mobility flow since registration until the patient came home seen the flow that makes the patient walk back and forth to the cashier or to the supporting room service (laboratory and radiology). This is of course a waste of time and the movement of patients. Therefore, continuous improvement is needed in the effort to improve the quality and efficiency of service to the patient in the outpatient installation of Jakarta Hajj Hospital.
Penerapan Lean Manajemen pada Pelayanan Rawat Jalan Pasien BPJS Rumah Sakit Hermina Depok Tahun 2017 Noviani, Elisabeth Dyah
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 3, No. 3
Publisher : UI Scholars Hub

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Abstract

The length of waiting time in the hospital outpatient service is important for efficient hospital service. Long waiting time leads to accumulating queue and inefficient service. This study was aimed to analyze the application of lean method on outpatient BPJS services at Hermina Depok Hospital in 2017. This qualitative research method investigated the time spent by BPJS outpatient patient by applying lean method and observing the outpatient service flow condition. The results showed that 90% service time was a non-value added activities and only 10% of value-added activities. After conducting future state analysis with the proposed improvement with simulative lean method (5S, Kanban Inventory, visual management), it was found that non value added activity became 78,30% and value added activity became 21,70%.
Review Sistematik: Elemen-Elemen Utama dalam Membangun Budaya Keselamatan Pasien di Rumah Sakit Wibowo, Adik
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 3, No. 3
Publisher : UI Scholars Hub

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Abstract

Patient safety culture in a hospital setting is the foundation for all health care activities,with the aim to provide safe and comfortable environment throughout the healing process of the patients. This systematic review aims to describe:1) the relationship between hospital as an organization and patient safety culture,2) the traditional and the modern concepts on patient safety, 3)the seven basic elements as founda tion of hospital patient safety culture and 4) the instrument to analyse hospital patient safety culture. The paradigm has changed from traditional way of punishing hospital staff when doing medical error to the just culture, with the philosophy that hospital system as an organization to some extent could contribute to the errors made by staff. The AHRQ survey further elaborates the seven basic elements of patient safety culture into 12 dimensions and this instrument has been used by hundreds of hospitals.. It is recommended for hospitals to conduct situation analysis on patient safety culture to identify the strengths and the weaknesses as evdence to improve patient safety.

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