cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Amal C. Sjaaf
Contact Email
jurnalarsi@gmail.com
Phone
+6281779151002
Journal Mail Official
jurnalarsi@gmail.com
Editorial Address
Department of Health and Policy, Building F Floor 1, Faculty of Public Health Universitas Indonesia, Kampus Baru UI Depok 16424, Depok City, West Java Province, Indonesia
Location
Kota depok,
Jawa barat
INDONESIA
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Published by Universitas Indonesia
ISSN : 24069108     EISSN : 2476986X     DOI : https://doi.org/10.7454/arsi
Core Subject : Health, Science, Social,
Decision Sciences, Operations Research & Management Public Health Social Sciences
Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was initiated by the Center for Health Administration and Policy Studies (CHAMPS) Faculty of Public Health, University of Indonesia (FKM UI) and is currently managed by the Department of Health Administration and Policy, Faculty of Public Health, University Indonesia . Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was published with the Indonesian Hospital Association (PERSI) and the FKM UI Hospital Management Association (IKAMARS). Jurnal ARSI (Administrasi Rumah Sakit Indonesia) is a peer-reviewed journal that focuses on service administration and management in hospitals in Indonesia. The articles or scientific manuscripts published in the Jurnal ARSI (Administrasi Rumah Sakit Indonesia) include original research, case studies, and reviews supporting corporate governance, clinical governance, or both (bridging). This journal is published electronically, featuring articles in either Bahasa or English. Printed versions are produced only by request. This journal also provides direct open access to its content with the principle that research publications are freely available to the public for broad benefit.
Arjuna Subject : Umum - Umum
Articles 5 Documents
 1 
Search results for , issue "Vol. 7, No. 2" : 5 Documents clear
Analysis of Relationship Between the Role of Human Resources of Development (HRD) With Nursing Performance in Sri Ratu General Hospital in 2019 Seri, Maria
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 7, No. 2
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Recruitment and development there is an entrance which is crucial for the availability of qualified staff employees. The recruitment process of each company certainly has a different mechanism, the company should carry out recruitment in accordance with applicable regulations. Errors in recruiting employees will result in companies will get employees who are not as expected. Development is a means to improve the mastery of various skills and work implementation techniques, especially to develop intellectual abilities and human personality so that the company's performance is better and makes the company's continuity continue. The purpose of this study was to determine the relationship of the role of HRD in staffing process and staffing development with the performance of nurses in Sri Ratu Hospital in 2019. Thisresearch method is qualitative. Data collection techniques by in-depth interviews, direct observations, documentation and literature review. The population of all Sri Ratu Medan Hospital employees is 60 people. The sample consisted of 5 people (purposive sampling), namely 1 (one) Head of HRD, 1 (one) Head of Nursing, 1 (one) Head of Room, 1 (one) Member I and 1 (one) Member II. Data analysis using Triangulation test. The results of this study indicate that the staffing process and staffing development have improved the performance of nurses at Sri Ratu Medan Hospital so that the role of HRD is crucial for hospital success. It is recommended to HRD Sri Ratu Medan to continue to improve insights in the implementation of recruitment and development so that performance can be even better.
ANALISIS PEMASARAN RUMAH SAKIT BERBASIS BUKTI Sapardin, Aprildah Nur
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 7, No. 2
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The annual growth rate of the private hospital sector increased rapidly by an average of 17.3%. The hospital management must make an effective marketing strategy to remain competitive, while still prioritizing quality health services and affordable to the community. The marketing mix is an example of an effective marketing strategy. One of the important elements of the marketing mix is physical evidence. The method used in writing this article is the Systematic Literature Review method by doing free searching on the Google Scholar website and the PubMed database using the keywords physical evidence, hospital physical evidence, mix marketing in hospital, and 7P mix marketing. Physical evidence is all about what customers see and experience when using a service and how they view the business. Physical evidence consists of three components, namely exterior facilities, interior facilities, and other tangible factors. The role of physical evidence is the packaging of services by conveying expectations and influencing perceptions, facilitating the flow of service delivery processes, providing information, facilitating the ordering process, managing consumers, socializing with employees and customers about the value they have, and providing a means for differentiation (differentiation). Some important aspects of physical evidence are the physical design of the hospital; amenities, signs, symbols, and artifacts; medical conditions; general condition of equipment and neat appearance of staff members; energy efficiency, and indoor air quality. Several studies have shown that the physical evidence component is the dominant factor in influencing patient satisfaction.
ANALISIS STRATEGI PEMASARAN LAYANAN BABY CARE DI RSU BHAKTI RAHAYU DENPASAR TAHUN 2020 Semarajana, I Nyoman Gede; Maharjana, Ida Bagus Nyoman
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 7, No. 2
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Baby massage has long been known to be beneficial in helping baby's growth and development and is a hereditary tradition. The benefits of baby massage have been shown in various studies, but the lack of mother's knowledge about how to properly massage a baby also encourages mothers to seek baby massage services to both shamans and baby spas. These factors enable Bhakti Rahayu Hospital to develop Baby Care services in 2020 as a form of continuity of services provided to post-partum mothers. The purpose of this study was to analyze the marketing strategy of Baby Care services at Bhakti Rahayu Denpasar Hospital in 2020. The research design used was descriptive with a cross-sectional approach. Analysis was carried out by segmenting, targeting, and positioning of the Baby Care service, followed by determining the 4P (Product, Price, Place, and Promotion) marketing mix. Baby Care service has eight products at affordable and competitive prices, and activities carried out at home will make it easier for mothers to get services. Promotion of Baby Care services needs to be expanded and further evaluation needs to be done so that it can be known about the utilization of Baby Care services at Bhakti Rahayu Hospital Denpasar
Kesiapan Masyarakat dalam Menghadapi Penyakit Pasca Banjir di Dusun Lohgawe Desa Gawerejo Kecamatan Karangbinangun Kabupaten Lamongan Saputra, Muhamad Ganda; Ummah, Faizatul
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 7, No. 2
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Floods cause post-flood diseases including diarrhea, leptospirosis dengue fever, ARI, intestinal worms, skin diseases and various other comorbidities. Objective: This study aims to describe the readiness of the community to face post-flood diseases in Lohgawe Hamlet, Gawerejo Village, Karangbinangun Lamongan District. This study used a descriptive design, with a population of 70 community heads and a sample of 59 community heads. The sampling used is simple random sampling. Collecting data with questionnaire sheets, scoring, coding, tabulating and drawing conclusions with percentages. Based on the results of the study, it was found that most of the readiness of public funds in dealing withpost-flood diseases was moderate, namely 30 respondents or 50.85%, most of the readiness of public transportation in dealing withpost-flood diseases was less, namely 34 respondents or 57.63%, most of the environmental readiness the community in dealing with post-flood diseases is moderate, namely 36 respondents or 61.01%, some of the readiness of community communication tools in dealing with post-flood diseases are moderate, namely 26 respondents or 44.06%, and partly the readiness of health workers in dealing with post-flood diseases is moderate. namely 24 respondents or 40.68%. Efforts to improve community readiness in dealing with post flood disease, the role of health workers is expected to be able to help provide information about post-flood disease problems, how to prevent them and how to handle them, so that people can be prepared in dealing with post-flood diseases.
DAMPAK MARKETING MIX “PHYSICAL ENVIRONMENT” TERHADAP KEPUASAAN PASIEN RUMAH SAKIT: LITERATURE REVIEW Safi’i, Akhmad; Nugroho, Bagus; Kirana, Irin; Muhammadi, Muhammadi; Kamaluddin, Rachmat; Damanik, Regina Destrina; Sulistiadi, Wahyu
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 7, No. 2
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Marketing mix strategy is a necessary strategy in service organizations to ensure successful performance. One of the successful performance is measured by patient satisfaction. Patient satisfaction is considered as one of the most important predictors when measuring outcomes and quality of services provided by health facilities. From patient satisfaction obtained loyalty, patient compliance, and has a direct impact on hospital income. This article is built with a literature review obtained from a search database from pubmed and google scholar using the keywords "marketing mix" AND "hospital" AND "impact". The included articles explain the relationship between the marketing mix, especially the physical environment, and patient satisfaction. From 258 articles found 5 relevant articles. 4 articles (80%) used a cross sectional study design and 1 article (20%) used a survey. All articles come from the Asian region, 3 from Indonesia (60%), the rest each from Iran and Saudi Arabia. 4 articles describe the marketing mix of product variables, people or officers, physical evidence, prices, and promotions that affect patient satisfaction. 1 article tells that the marketing mix has not been maximally implemented in government hospitals compared to private hospitals. Based on the analysis of previous studies, it can be concluded that the marketing mix is important and has a significant effect on patient satisfaction.

Page 1 of 1 | Total Record : 5

 1 

Filter by Year

2021 2021


Reset
Filter By Issues
All Issue Vol. 11, No. 3 Vol. 11, No. 2 Vol. 11, No. 1 Vol. 10, No. 3 Vol. 10, No. 2 Vol. 10, No. 1 Vol. 9, No. 3 Vol. 9, No. 2 Vol. 9, No. 1 Vol. 8, No. 3 Vol. 8, No. 2 Vol. 8, No. 1 Vol. 7, No. 3 Vol. 7, No. 2 Vol. 7, No. 1 Vol. 6, No. 3 Vol. 6, No. 2 Vol. 6, No. 1 Vol. 5, No. 3 Vol. 5, No. 2 Vol. 5, No. 1 Vol. 4, No. 3 Vol. 4, No. 2 Vol. 4, No. 1 Vol. 3, No. 3 Vol. 3, No. 2 Vol. 3, No. 1 Vol. 2, No. 3 Vol. 2, No. 2 Vol. 2, No. 1 Vol. 1, No. 3 Vol. 1, No. 2 Vol. 1, No. 1 More Issue