cover
Contact Name
I Ketut Andika Priastana
Contact Email
publikasi@triatmamulya.ac.id
Phone
+6282144107453
Journal Mail Official
darma.susila@triatmamulya.ac.id
Editorial Address
Jl. Kubu Gunung, Tegal Jaya, Dalung, Kuta Utara, Badung - Bali
Location
Kab. badung,
Bali
INDONESIA
Jurnal Mosaik Hospitaliti
ISSN : 26567571     EISSN : 30637090     DOI : https://doi.org/10.51713/jmh
Jurnal Mosaik Hospitaliti: a research journal with the abbreviation JMH is a journal that contains scientific papers from research results, case studies, conceptual and practitioner studies, and policy and managerial analysis related to the tourism and hospitality sector in a national and global context. The objectives and scope of JMH are Tourism Quality, Hospitality Industry Quality, Tourism Marketing Quality, Hospitality Marketing Quality, Tourism Human Resource Management Quality, Tourism Business Management Quality, Tourism Service Quality, Hospitality Service Quality, Tourism Sustainability, Hospitality Industry Sustainability, Green Tourism, Green Hotel Industry, Digital Tourism, Tourism Policy.
Articles 5 Documents
Search results for , issue "Vol. 5 No. 2 (2023): Desember" : 5 Documents clear
Pengaruh Pengalaman Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Di Prama Sanur Beach Bali Wirawan, I Made Adhi; Yogantara, Komang Krishna; Poetranto, Wahjoedi Dwi
Jurnal Mosaik Hospitaliti Vol. 5 No. 2 (2023): Desember
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jmh.2023.5223

Abstract

The research entitled: The Effect of Work Experience and Work Discipline on Employee Performance at Prama Sanur Beach Bali aims to determine the effect of work experience, and the effect of work discipline on employee performance at Prama Sanur Beach Bali, either partially or simultaneously. The number of respondents taken is as much as 25% of the number of employees at Prama Sanur Beach Bali as many as 86 employees respondents from 345 employees. Meanwhile, data processing using SPSS with multiple regression analysis techniques where the results show that Work Experience and Work Discipline have a significant positive effect either partially or simultaneously. The result is based on the results of the T-test, it is obtained that the calculated T value is 4.696. This T arithmetic value is greater than the T table value of 1.6627 so it can be concluded that there is a partially significant effect between Work Experience on Employee Performance. After being tested partially by using the T-test, the calculated T value was 5.948, the T calculated value was greater than the T table value of 1.6627 so it could be concluded that there was a partial significant effect between Work Discipline on Employee Performance while the calculated F value of 34.473 the value This calculated F is greater than the F table value of 3.10. So it can be concluded that there is a significant influence, namely Work Experience and Work Discipline on Employee Performance simultaneously.
Pengaruh Tingkat Pendidikan dan Disiplin Kerja terhadap Kinerja Karyawan di The Udaya Resort and Spa Ubud Wirata, Ni Made Arwita Sari; Subadra, I Nengah
Jurnal Mosaik Hospitaliti Vol. 5 No. 2 (2023): Desember
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jmh.2023.5224

Abstract

This study aims to analyze the effect of education level and work discipline on employee performance partially and simultaneously. This study uses a quantitative research design with the variables studied: education level, work discipline, and employee performance. The research subjects used all 43 employees who worked at The Udaya Resort & Spa Ubud, which it was called a saturated sample population study. The data collected in this study is the level of education, work discipline, and employee performance. Data were collected by using questionnaires and observation techniques which were then analyzed using multiple linear regression analysis techniques. The analysis results show that (1) education level partially has a positive and significant effect on employee performance at The Udaya Resort & Spa Ubud which is indicated by the results of the regression coefficient b1x1 which is positive. (2) work discipline has a positive and significant effect on employee performance at The Udaya Resort & Spa Ubud, this can be seen from the results of the b2x2 positive regression coefficient. (3) education level and work discipline have a positive and significant effect on employee performance at The Udaya Resort & Spa Ubud.
Pengaruh Fasilitas dan Kualitas Pelayanan Terhadap Kepuasan Wisatawan di  The Sila’s Agrotourism Tabanan Bali Putra, I Kadek Dwipa Riana; Sulastri, Ida Ayu Putu
Jurnal Mosaik Hospitaliti Vol. 5 No. 2 (2023): Desember
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jmh.2023.5225

Abstract

This study aims to (1) determine the effect of facilities on customer satisfaction at The Sila's Agrotourism Tabanan, Bali; (2) determine the effect of service quality on customer satisfaction at The Sila's Agrotourism Tabanan, Bali; and (3) knowing the effect of Facilities and Service Quality on customer satisfaction at The Sila's Agrotourism Tabanan, Bali. This study uses a sample of 75 samples consisting of 6 facilities indicators (X1), 5 service quality indicators (X2), and 4 satisfaction indicators (Y). The research data analysis method uses t-test analysis and multiple regression tests. The results of the analysis of the influence of facilities (X1) on customer satisfaction (Y) in Table 4.9 show a significance level of t of 0.000 which is smaller than = 0.05. In addition, the facility regression coefficient (X1) of 0.000 indicates a positive influence of the facility on customer satisfaction. The results of the analysis of the effect of service quality (X2) on customer satisfaction (Y) in Table 4.9 show a significance level of t of 0.033 which is smaller than = 0.05. In addition, the facility regression coefficient (X1) of 0.033 indicates a positive influence of service quality on customer satisfaction. The results of F arithmetic (14.979) > F table (3.150) This means that there is an increase in facilities and service quality simultaneously which will later be able to increase customer satisfaction at The Sila's Agrotourism, Tabanan.
Pengaruh Ulasan Online dan Kualitas Pelayanan Terhadap Keputusan Tamu Menginap di Goya Boutique Resort Ubud Yanti, Ni Wayan Novi; Antari, Ni Luh Sili; Yogantara, Komang Krishna
Jurnal Mosaik Hospitaliti Vol. 5 No. 2 (2023): Desember
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jmh.2023.5226

Abstract

The research entitled: Effect of Online Reviews and Service Quality on Guest Decisions to Stay at Goya Boutique Resort Ubud Bali aims to determine the effect of online reviews and service quality on guest decisions to stay at Goya Boutique Resort Ubud Bali and to find out which variables have a dominant influence on guest decisions. stay at Goya Boutique Resort Ubud Bali either partially or simultaneously. Determination of the sample size of respondents using the Solvin formula, so only 95 respondents were used in this study. Meanwhile, data processing using SPSS with multiple regression analysis techniques where the results show that online reviews and service quality have a significant positive influence either partially or simultaneously on the decision of staying guests. The results are based on the results of the T-test that the calculated T value is greater than the T table value so it can be concluded that there is a partially significant effect between Online Reviews on Staying Guest Decisions. After being tested partially by using the T-test, the calculated T value is greater than the T table value so it can be concluded that there is a partially significant effect between Service Quality on Staying Guest Decisions. Meanwhile, the calculated F value is greater than the table F value. So it can be concluded that there is a significant influence, namely Online Reviews and Service Quality on Guest Stay Decisions simultaneously. The variable that has a high influence on the decision of the guest to stay in the service quality variable.
Pengaruh Kompensasi dan Lingkungan Kerja Terhadap Kinerja Karyawan di Furamaxclusive Resort And Villas Ubud Wati, Ni Wayan Gita Candra; Sujadi, Dewiwati; Widiantara, I Gusti Agung Bagus
Jurnal Mosaik Hospitaliti Vol. 5 No. 2 (2023): Desember
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jmh.2023.5227

Abstract

The problem raised in this study is whether compensation (X1) and work environment (X2) affect employee performance (Y) at FuramaXclusive Resort and Villas Ubud. The effect of compensation (X1) and work environment (X2) on employee performance (Y) is the dominant variable affecting employee performance at FuramaXclusive Resort and Villas Ubud. Respondents in this study were the number of employees, namely 89 people. Data collection techniques using questionnaires, interviews, and documentation. The data analysis techniques used are validity test, reliability test, classical assumption test, multiple linear regression analysis, and t-test. The results of the analysis show that the regression model is Y = 4.318 + 0.172X1 + 0.278X2. The conclusion obtained is that compensation (X1) has a positive and significant effect on employee performance (Y), and the environment (X2) has a positive and significant effect on employee performance at FuramaXclusive Resort and Villas Ubud. The effect of compensation (X1) and work environment (X2) on employee performance (Y) is 46.0%, while the remaining 54.0 is explained by variables not examined in this study. The work environment variable (X2) has a dominant effect on employee performance (Y) at FuramaXclusive Resort and Villas Ubud.

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