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Haryo Kunto
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innovant@unesa.ac.id
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Jl. Ketintang, Universitas Negeri Surabaya, Surabaya, Provinsi Jawa Timur, 60231
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INDONESIA
Jurnal Inovasi Administrasi Negara Terapan
Published by Universitas Negeri Surabaya
ISSN : -     EISSN : 30261805     DOI : -
Core Subject : Economy, Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences
Jurnal Inovasi Administrasi Negara Terapan (Inovant) adalah jurnal peer-review yang diterbitkan tiga kali dalam setahun dengan akses terbuka. Inovant diterbitkan sejak tahun 2023 oleh Prodi Sarjana Terapan Administrasi Negara, Fakultas Vokasi, Universitas Negeri Surabaya. Jurnal ini mencakup pembahasan terkait Kebijakan Publik, Manajemen Pelayanan Publik, Pemerintahan, Manajemen Kepegawaian, dan Inovasi terapan di sektor publik.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 25 Documents
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Search results for , issue "Vol. 1 No. 3 (2023)" : 25 Documents clear
INOVASI PELAYANAN PUBLIK BERBASIS CHATBOT WHATSAPP ‘MOJOKERTO EXCELENT COURT’ (MOXER) DI PENGADILAN NEGERI MOJOKERTO KELAS 1A KABUPATEN MOJOKERTO Yusuf Ibrahim, Akmal; Isbandono , Prasetyo
Jurnal Inovasi Administrasi Negara Terapan Vol. 1 No. 3 (2023)
Publisher : Universitas Negeri Surabaya

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Abstract

The term e-Government in Indonesia only started in early 2000. Each bureaucracy certainly has its own innovations in improving service quality and running E-Government. One of the innovations that researchers took for the case study was an innovation created by the Mojokerto District Court under the name MOXER (Mojokerto Excellent Court). The research uses a descriptive qualitative method approach. Data sources include primary data and secondary data, data collection techniques include observation, interviews, documentation. Data analysis was carried out by data collection, data reduction, data presentation stages, and drawing conclusions. The research results of Minister of PAN & RB Regulation No. 91 of 2021 concerning the Development of Public Service Innovation explain the criteria for public service innovation as follows: (1) Having novelty, it is considered appropriate because the innovation is created from a new idea or concept. (2) Effective, considered to be effective in improving employee performance and public services. (3) Useful, considered appropriate because during its implementation it still has benefits to employees and the community to this day. (4) Easy to spread, considered not to meet the indicators because the innovation is not optimal in its distribution and only a few people understand the innovation. (5) Sustainable, considered satisfactory because the MOXER innovation is still used by all employees and can still be accessed and developed for the community as well. The conclusion above regarding MOXER's public service innovation can be considered to be in accordance with these indicators, however there is an obstacle, namely the lack of socialization to the public so that only a few people know about this innovation.   Keywords: E-Government, Public Services, Innovation
STRATEGI PEMBERDAYAAN MASYARAKAT MELALUI PROGRAM CUILAN ZENK DI DESA GODEAN KABUPATEN NGANJUK Rizki, Vina; Isbandono, Prasetyo
Jurnal Inovasi Administrasi Negara Terapan Vol. 1 No. 3 (2023)
Publisher : Universitas Negeri Surabaya

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Abstract

Community Empowerment Through the Cuilan Zenk MSME Program in Godean Village, Nganjuk Regency. Implementation of participatory development is a form of creative innovation for the residents of Godean Village, from zinc chips to household products that have economic value. Community empowerment still needs to run optimally given to Cuilan Zenk MSME actors and is a form of tourism centre. He managed culinary to increase economic growth. This research aims to describe community empowerment strategies through the Cuilan Zenk MSME program. The research method used was Milles and Huberman's analysis. The research results show community empowerment through the Cuilan Zenk MSME program is going well with the first indicator, Motivation. The Godean Village Government often appeals to develop the potential of the Cuilan Zenk Program so that it is managed well. Providing advice and Motivation is carried out both officially and personally to traders who participate in the scope of business actors in the Cuilan Zenk program. Second, the Skills Training program for the Cuilan Zenk MSME empowerment program has been implemented. Socialization and training activities are more about soft skills training in collaboration with the Nganjuk Regency Industry and Trade Service. Third, the self-management of business actors in Cuilan Zenk began to grow after socialization and activity carried out by various parties from both the Godean Village Government Service and the Nganjuk Regency regional government with evidence from the increase in traders in the Cuilan Zenk program to 18 business units, and now there are 24 business units. Fourth, resource mobilization in the Cuilan Zenk MSME empowerment program has been accommodated quite well. Each business unit still relies on personal capital with assistance from anywhere for each business unit.   Keywords: Empowerment, Cuilan Zenk, Godean Village  
PENGEMBANGAN WEBSITE LAYANAN “DIGIKEPO” (STUDI DIGITALISASI LAYANAN E-KTP DI KECAMATAN DOLOPO KABUPATEN MADIUN) Nur Suci Kirana Wati, Rendita; Lestari, Yuni
Jurnal Inovasi Administrasi Negara Terapan Vol. 1 No. 3 (2023)
Publisher : Universitas Negeri Surabaya

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Abstract

Services provided by government agencies to the public to solve problems and enforce the law are considered public services. This research plans to build an online service in Dolopo Sub-district by using the ADDIE technique, which consists of the following five steps: analysis, design, development, implementation, and assessment. The final aim of this research is to create a digital administration system for Dolopo sub-district. An R&D approach was used to collect data to develop this service. Based on the results of the study, it is found that the development of DIGIKEPO services consists of usability, feasibility, accuracy and compliance, in terms of usability, namely: the application can help services, the application section is easy to understand, the description on each button is easy to use, the application system can run, and the application can help. In terms of feasibility: the color in the application, making the whatsapp application easier, the DIGIKEPO application is feasible to use, and the completeness of the condiment, in terms of accuracy: application display, layout composition, color composition, media size, and selected fonts. In terms of appropriateness: application media according to manufacture, application media does not violate norms, illustrations or images are appropriate, the language used is Indonesian and the DIGIKEPO application has a positive value. This can be seen from the results of the average validation value of media experts of 85, material expert validation of 86. Furthermore, community respondents of 88.4% showed "very good" criteria. Based on the results of the study, it can be concluded that the DIGIKEPO application has been used at the Dolopo District Office and during operation there are no obstacles in its use.   Keywords: Public Service;E-government;Digitalization
Evaluasi Pendidikan Dan Pelatihan (DIKLAT) Pengadaan Barang Dan Jasa Pada Badan Kepegawaian Dan Pengembangan Sumber Daya Manusia Kota Surabaya Satrio, Satrio Adji Syahidillah; Lestari, Yuni
Jurnal Inovasi Administrasi Negara Terapan Vol. 1 No. 3 (2023)
Publisher : Universitas Negeri Surabaya

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Abstract

Evaluation of goods/services procurement training has a very important role in goods/services procurement training activities, because goods/services procurement training and training evaluation activities function as a benchmark for the success of the training. This research aims to describe the evaluation of training and training for the procurement of goods/services at the Personnel and Human Resources Development Agency of the Surabaya City Government using Suhariadi's (2013) 4level Kirkpatrick Model Evaluation theory, namely: Reaction Evaluation, Learning Evaluation, Behavioral Evaluation, and Results Evaluation. This research found incidents in the field that some employees who have the authority to manage finances and carry out goods and services procurement activities do not yet have certification and delays in completing the administration of goods/services procurement are due to the lack of knowledge and expertise possessed by employees. The qualitative research method is descriptive and uses observation, interview and documentation techniques. The technique used to analyze data in this research is through data collection, data reduction and drawing conclusions. The reaction evaluation has gone well, where the materials and facilities provided are in accordance with the specified specifications. The learning evaluation has had a good impact such as a change in the knowledge possessed by the participants. This is also shown in the behavioral evaluation where the participants feel a change in their behavior. The evaluation of the results showed poor results because there were still many participants who did not pass the certification. The suggestions given by researchers in this study are that the leadership of each agency requires employees who have duties to carry out financial management and procurement of goods/services, training organizers can provide varied materials and questions, training alumni can maintain good behavior, participants are given time lag that can be used to review the material.   Keywords: Training Evaluation, Procurement of Good and Services
Efektivitas Pelayanan One Day One Service Penerbitan Akta Kelahiran di Rumah Sakit Umum Daerah Syarifa Ambami Rato Ebu Bangkalan Izza A'ilah, Raffiula; Weni Rosdiana
Jurnal Inovasi Administrasi Negara Terapan Vol. 1 No. 3 (2023)
Publisher : Universitas Negeri Surabaya

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Abstract

A birth certificate is an important document that everyone must have. The implementation of issuing birth certificates was initiated by RSUD Syarifa Ambami Rato Ebu Bangkalan, in collaboration with Dispendukcapil Bangkalan District to provide services at the hospital. This service has been running for a long time since 2017, in its implementation there are problems that affect the effectiveness of the service. This is what makes researchers interested in discussing the effectiveness of the one day one service birth certificates issuance at the Syarifa Ambami Rato Ebu Bangkalan Regional Hospital. This research use descriptive qualitative approach. Data sources used include primary data and secondary data, data collection techniques include observation, interviews, documentation and literature study. Data analysis was carried out by collecting data, reducing data, presenting data and concluding/verifying. The results of the research are based on the 5 indicators of effectiveness presented by Sutrisno, the one day one service for issuing birth certificates can only fullfil 1 indicator while the other 4 indicators are not, the 4 indicators are: (1) Program understanding, hospital officials do not understand socialization indirectly to the community, which makes the community confused in managing the service, while the Bangkalan Regency Population and Civil Registration Department officials do not understand that this service must be carried out within 1 day, which makes the service late. (2) On time, this is because there is only 1 person from the Bangkalan Regency Population and Civil Registration Department who handles requests from hospitals and they still have to provide population document services in villages in Bangkalan. Apart from that, it is also because people do not understand how to handle the service. (3) Achievement of Goal, the goal was not achieved because there was still a service time problem which meant that this service could not be carried out within 1 day. (4) Real Changes, do not have a significant change impact because there are still problems in service implementation. The one day one service for issuing birth certificates at the Syarifa Ambami Rato Ebu Bangkalan Regional General Hospital is still far from effective because there are still many problems that need to be resolved.   Keywords: Efektivness, One Day One Service, Birth Certificate  

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