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Dedy Arisjulyanto
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Jln. Padang Aziz, Perumahan Kuranji Larisa Blok A6, Desa Kuranji, Kecamatan Labuapi, Lombok Barat
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INDONESIA
Journal of Social And Education Research
Published by PT. LARPA JAYA PUBLISHER
ISSN : -     EISSN : 30218977     DOI : 10.63265
Core Subject : Education, Social,
Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other
Journal of Social And Education Research is an open-access and peer-reviewed journal which publishes high quality, original articles that contain theoretical content and practical teaching ideas on social dan education research. It aims to exchange ideas and research findings that will contribute on the expansion of knowledge and understanding on issues about social education. JSER presents research findings or progress trends that focusing on Social Research,Health, instructional methodology and educational technology, adult education, STEM and social education, intercultural education. 
Arjuna Subject : Umum - Umum
Articles 5 Documents
 1 
Search results for , issue "Vol. 2 No. 2 (2024): June" : 5 Documents clear
Differences in Patient Satisfaction between BPJS and Non-BPJS Patients Regarding Service Quality in the Internal Medicine Outpatient Clinic
Journal of Social And Education Research Vol. 2 No. 2 (2024): June
Publisher : PT. LARPA JAYA PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63265/jser.v2i2.161

Abstract

One of the indicators of successful health service delivery is the improvement of service quality without discrimination. In Indonesia, there are public perceptions regarding differential treatment between BPJS (national health insurance) and non-BPJS patients. This study aimed to examine differences in patient satisfaction between BPJS and non-BPJS patients regarding service quality at the Internal Medicine Outpatient Clinic of Patut-Patuh Patju Regional General Hospital, West Lombok Regency. This research employed a quantitative comparative design with a total sample of 100 respondents. The results showed that the proportion of patients reporting dissatisfaction was higher among BPJS patients compared to non-BPJS patients. Specifically, 47 BPJS patients (94%) expressed satisfaction, while 3 patients (6%) were dissatisfied. In contrast, among non-BPJS patients, 49 (98%) reported satisfaction and 1 (2%) expressed dissatisfaction. Statistical analysis using the Mann-Whitney test indicated no significant difference in patient satisfaction between BPJS and non-BPJS patients, with an Asymp. Sig (2-tailed) value of 0.05. These findings suggest that while minor differences in satisfaction levels exist, overall patient satisfaction does not significantly differ between the two groups, highlighting the hospital’s effectiveness in providing equitable health services.
Analysis of Determinant Factors Affecting Patient Satisfaction Levels at Lingsar Community Health Center
Journal of Social And Education Research Vol. 2 No. 2 (2024): June
Publisher : PT. LARPA JAYA PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63265/jser.v2i2.163

Abstract

Patient satisfaction in the health service industry is an important factor for developing a service provider system that can offer fast response to patient needs, minimize budget and time, and maximize the impact of service on all targets. Factors that can influence patient satisfaction are product quality, service quality, emotionality, price and cost. The aim of this research was to analyse the determinant factors that influence the level of patient satisfaction at Lingsar Community Health Center. The sampling technique used was simple random sampling with a total of 94 respondents. The method employed in this research was quantitative method. The result of the research showed that the P value was <0.005 which indicated that there was a significant influence between the determinant factors and patient satisfaction. The result of the coefficient determination test (R2) showed that the product quality had the greatest influence on patient satisfaction at 2.93 followed by price at 2.92. On the third place was service quality at 2.74 followed by emotion and cost at 2.19 and 2.09 respectively. These findings show that good satisfaction factors can provide a good level of patient satisfaction. Thus, patients who came for treatment to Lingsar Community Health Center would feel comfortable. To conclude, good product quality from Health Center plays an important role to maintain patient satisfaction.
The Effect of Peer Education on Adolescent Community Empowerment in Efforts to Prevent Early Marriage Among Vulnerable Adolescents
Journal of Social And Education Research Vol. 2 No. 2 (2024): June
Publisher : PT. LARPA JAYA PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63265/jser.v2i2.164

Abstract

Early marriage remains a significant social issue in Indonesia, particularly among vulnerable adolescents who are at risk of engaging in dating and premarital sexual behaviors. This study aimed to examine the effect of peer education on community empowerment in preventing early marriage among vulnerable adolescents in Bandung Regency. A quasi-experimental design with a pretest-posttest approach was employed, involving 82 adolescents divided equally into intervention (peer education) and control (lecture) groups. Data were collected using validated questionnaires measuring knowledge of early marriage and analyzed using paired t-tests. The findings showed a significant increase in knowledge scores in the intervention group from 58.2 ± 10.5 to 78.6 ± 9.3 (p < 0.001), while the control group showed a smaller increase from 57.9 ± 11.2 to 63.4 ± 10.1 (p = 0.032). These results indicate that peer education effectively enhances adolescents’ knowledge and empowerment, facilitating behavioral changes that contribute to the prevention of early marriage. The study highlights the importance of adolescent-centered interventions and peer-led programs in promoting reproductive health awareness and delaying marriage among at-risk youth. Implementing peer education as part of community-based programs can strengthen adolescent empowerment and reduce the prevalence of early marriage in the region.
The Strategic Role of Islamic Religious Education in Shaping the Values and Character of Adolescents in Lombok
Journal of Social And Education Research Vol. 2 No. 2 (2024): June
Publisher : PT. LARPA JAYA PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63265/jser.v2i2.165

Abstract

Adolescents face various social and clinical issues, including risky sexual behavior, unwanted pregnancies, sexually transmitted infections (STIs), HIV/AIDS, substance abuse, and other maladaptive behaviors. These problems often arise due to a lack of understanding of Islamic teachings. This study aimed to examine the relationship between Islamic knowledge and adolescent character in Lombok. A descriptive-analytic study with a cross-sectional design was conducted involving 50 adolescents selected through random sampling. Data on Islamic knowledge (independent variable) and adolescent character (dependent variable) were collected and categorized as good, fair, or poor. Data analysis included univariate descriptions of sociodemographic characteristics and bivariate analysis using the Chi-square test with a significance level of p < 0.05. The results indicated a significant relationship between Islamic knowledge and adolescent character (p = 0.000). Adolescents with good Islamic knowledge predominantly exhibited positive character traits, while those with poor knowledge were more likely to display negative behaviors. The findings highlight the importance of Islamic education in shaping moral values, ethical behavior, and social responsibility among adolescents. Integrating Islamic education within family, school, and community settings can strengthen character development, provide moral guidance, and equip adolescents to navigate modern societal challenges, including technology and social media exposure. This study underscores the critical role of Islamic education as both a source of religious knowledge and a foundation for fostering responsible, ethical, and socially competent adolescents.
The Relationship Between Household Head Income and Perceptions of Nursing Service Quality Among General Patients
Journal of Social And Education Research Vol. 2 No. 2 (2024): June
Publisher : PT. LARPA JAYA PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63265/jser.v2i2.166

Abstract

This study aims to examine the relationship between the income of patients’ heads of household and their perception of nursing service quality in the inpatient rooms at RSUD Praya, Central Lombok. A quantitative cross-sectional design was employed with a sample of 67 respondents, selected using accidental sampling. Data were collected using a validated questionnaire and analyzed using univariate and bivariate methods, including the Chi-Square test. The results showed that respondents with low income were more likely to perceive nursing service quality as poor (31.3%). The Chi-Square test indicated a significant relationship between income and perceived service quality (p = 0.019 < 0.05). The study revealed that socioeconomic status, particularly income level, influences patients’ perceptions of nursing care. Respondents with lower income tended to perceive service quality as less satisfactory, potentially due to limited access or perceived staff bias, while respondents with higher income had higher expectations, leading to perceptions of lower service quality despite receiving similar care. These findings highlight the importance of considering income-related factors in healthcare management to improve patient satisfaction and equity in service delivery.

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