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INDONESIA
Ilmu Administrasi Publik
Published by Universitas Negeri Makassar
ISSN : 20866364     EISSN : 25497499     DOI : -
Core Subject : Economy, Education,
Economics, Econometrics & Finance Other
Jurnal ini akan tetap diterbitkan dua kali dalam setahun yang akan menghadirkan tulisan ilmiah dalam bidang ilmu administrasi publik. Jurnal ini adalah media publikasi untuk menyalurkan karya ilmiah para dosen, teoritisi dan praktisi di bidang administrasi publik, serta pemerhati administrasi publik.
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Articles 32 Documents
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Search results for , issue "Vol 11, No 2 (2021)" : 32 Documents clear
Utilization of Technology to Enhance Accessibility of Public Services for the Community Muhamad Sahlan; Ramadani Saputra
Jurnal Ilmiah Ilmu Administrasi Publik Vol 11, No 2 (2021)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v11i2.45358

Abstract

The utilization of technology in public services has been identified as a potential solution to improve accessibility and efficiency of public services for the community. This study aims to explore the role of technology in enhancing the accessibility of public services for the community in Indonesia. The study employed a qualitative research approach and used semi-structured interviews as the primary data collection technique. The findings of the study suggest that the utilization of technology can improve the accessibility and efficiency of public services for the community in Indonesia. The study identified several factors that facilitate or hinder the implementation of technology in public services, including funding, infrastructure, and technical expertise. The study suggests that public sector organizations need to address these challenges and leverage the facilitators identified in this study to successfully implement technology-based public services initiatives.
Public Service Innovation in Enhancing Government Transparency and Accountability Leo Simanulang; Agung Pramudya
Jurnal Ilmiah Ilmu Administrasi Publik Vol 11, No 2 (2021)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v11i2.45359

Abstract

This study examines the role of public service innovation in enhancing government transparency and accountability in Indonesia. The study is motivated by the increasing demand for transparency and accountability in public governance and the potential of public service innovation to address these challenges. The study aims to identify the facilitators and challenges of public service innovation in enhancing government transparency and accountability in Indonesia. To achieve the research objectives, this study adopted a qualitative research approach, and data were collected through in-depth interviews with public sector officials and document analysis. The collected data were analyzed using thematic analysis. The study found that public service innovation can enhance government transparency and accountability by providing transparent and efficient public services, promoting citizen participation, and promoting data-driven decision-making. However, the implementation of public service innovation faces several challenges, such as limited funding, a lack of technical expertise, and resistance to change. The findings of this study contribute to the existing literature by highlighting the importance of public service innovation in enhancing government transparency and accountability in Indonesia. The study also provides insights into the facilitators and challenges of public service innovation in the context of Indonesia. The study recommends that public sector organizations need to address the challenges identified in this study and leverage the facilitators to successfully implement public service innovation initiatives that enhance government transparency and accountability.

Page 4 of 4 | Total Record : 32

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