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Asian Digital Governance Problems
Published by Pemuda Peduli Publikasi Insan Ilmiah
ISSN : -     EISSN : 30480868     DOI : https://doi.org/10.71435
Core Subject : Science, Social,
Decision Sciences, Operations Research & Management Social Sciences
Asian Digital Governance Problems is a concept or approach to governance that uses digital technology, such as computers, the internet and information systems, to increase efficiency, transparency, participation and effectiveness in decision making and the delivery of public services. This includes the use of digital technology to facilitate communication between government and society, provide public services online, manage and analyze data for better decision making, and increase citizen involvement in policy and decision-making processes. The scope of this journal covers administration, management, public information systems and digital public services.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 1 Documents
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Search results for , issue "Vol. 1 No. 2 (2024): Asian Digital Governance Problems" : 1 Documents clear
Implementing Digital Governance for Improved Public Service Delivery in Lagos, Nigeria Nwosu, Amarachi
Asian Digital Governance Problems Vol. 1 No. 2 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/

Abstract

Purpose: This study explores the implementation of digital governance in Lagos, Nigeria, focusing on its impact on public service delivery, accountability, and citizen participation. As Nigeria’s economic hub and Africa’s largest megacity, Lagos provides a unique context for assessing the opportunities and challenges of digital governance in complex urban settings. Subjects and Methods: A mixed-methods approach was used. Quantitative data were collected from 420 residents through structured surveys assessing accessibility, satisfaction, efficiency, and trust in services such as online tax systems, e-health, and land registration. Qualitative insights were obtained from 15 interviews with policymakers, ICT experts, and service providers, along with two focus group discussions with community representatives. Results: Findings reveal that digital governance improves efficiency, reduces bureaucracy, and enhances transparency. Citizens expressed greater satisfaction with online services, though challenges persist, including low digital literacy, weak infrastructure, limited internet access, and institutional resistance. Marginalized communities remain underserved, reflecting a digital divide. Conclusions: Digital governance in Lagos holds transformative potential but requires improved infrastructure, digital education, and institutional commitment to achieve inclusive and equitable access.

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