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Contact Name
Nuryanti Mustari
Contact Email
editor@pppii.org
Phone
+6281327987309
Journal Mail Official
editor@pppii.org
Editorial Address
Jl. Griya Abdul Kadir No.H 7, RT.001/RW.01, Balang Baru, Kec. Tamalate, Kota Makassar, Sulawesi Selatan 90224
Location
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INDONESIA
Asian Digital Governance Problems
ISSN : -     EISSN : 30480868     DOI : https://doi.org/10.71435
Core Subject : Science, Social,
Asian Digital Governance Problems is a concept or approach to governance that uses digital technology, such as computers, the internet and information systems, to increase efficiency, transparency, participation and effectiveness in decision making and the delivery of public services. This includes the use of digital technology to facilitate communication between government and society, provide public services online, manage and analyze data for better decision making, and increase citizen involvement in policy and decision-making processes. The scope of this journal covers administration, management, public information systems and digital public services.
Articles 27 Documents
Digital Governance Strategy for Social Inclusion in West Sumatra Arianto, Satria
Asian Digital Governance Problems Vol. 1 No. 1 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639133

Abstract

Purpose: This study explores the digital governance approach for social inclusion in West Sumatra, Indonesia. Subjects and Methods: Using a complete method encompassing purposive sampling, based questionnaires, and numerous statistical analyses. Results:  Results indicate a substantial enhancement in the perceived effectiveness of digital governance strategy following implementation, suggesting a tremendous effect on governance effectiveness. Moreover, the implementation of digital governance strategies correlates with better ranges of social inclusion outcomes, highlighting the capacity of digital interventions in fostering inclusive development. Regression analyses screen the giant roles of stakeholder collaboration and organizational capability in promoting social inclusion, emphasizing the significance of multi-stakeholder engagement and institutional strengthening. Pearson correlation analyses further affirm sturdy wonderful institutions between digital governance strategy, stakeholder collaboration, organizational capability, and social inclusion outcome, underscoring their interconnectedness. Conclusions: This have a look at contributes valuable insights for policymakers, practitioners, and researchers, emphasizing evidence-based totally methods to digital governance for inclusive development.
Implementation of Smart Technology in Public Services in North Sulawesi Ardiansyah, Ardiansyah
Asian Digital Governance Problems Vol. 1 No. 1 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639168

Abstract

Purpose: This observe investigates the factors influencing perceptions and satisfaction with the implementation of smart era in public services in North Sulawesi. Subjects and Methods: Through a blended-approach approach, such as surveys and interviews, demographic variables which include age and years of service, as well as perceived effect, have been analyzed. Results: The findings screen that years of service extensively are expecting delight, highlighting the significance of organizational revel in in riding successful digital transformation tasks. Moreover, a strong correlation changed into found between perceived impact and pride, emphasizing the need for technological interventions to supply tangible benefits in public services. While age confirmed a vulnerable correlation with delight, similarly studies is wanted to discover the nuanced interaction among demographic factors and digital governance perceptions. Conclusions: Overall, this have a look at presents valuable insights for policymakers and practitioners seeking to layout effective digital governance strategies, emphasizing the significance of integrating technological answers with organizational lifestyle and stakeholder engagement.
Implementation of a Digital Platform for Community Participation in Decision Making in Maluku Mahendra, Putra
Asian Digital Governance Problems Vol. 1 No. 1 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639134

Abstract

Purpose: This takes a look at examines the implementation of a digital platform for network participation in choice-making processes in Maluku, Indonesia. Subjects and Methods: Through a stratified random sampling technique and dependent questionnaires, perceptions of members regarding usability, effectiveness, and impact on choice-making were assessed. Statistical analyses, including paired-samples t-checks, regression analyses, and Pearson correlational analyses, have been carried out to perceive great predictors of normal pride and discover relationships among contributors' perceptions and demographic variables. Results: Results imply upgrades in members' perceptions post-implementation, with age and frequency of platform utilization rising as giant predictors of satisfaction. Conclusions: These findings underscore the transformative potential of virtual systems in fostering inclusive governance and sustainable development.
Overcoming Security Challenges in Digital Government in West Papua Maharani, Ayu Sita
Asian Digital Governance Problems Vol. 1 No. 1 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639167

Abstract

Purpose: This research aims to identify and analyze the security challenges faced by digital government initiatives in West Papua, Indonesia Subjects and Methods: The study employs a quantitative method, conducting surveys among government employees involved in digital transformation projects. Results: The results of the analysis indicate that there is still a low level of awareness and understanding of digital security among government employees in West Papua. These findings highlight the importance of increasing awareness and training on digital security for government employees involved in digital government initiatives. Conclusions: The conclusion of this research is the highlight several key findings regarding cybersecurity in digital governance in West Papua. There is a significant need for increased cybersecurity awareness and education, as well as greater investment in cybersecurity infrastructure and resources.
The Role of Digital Technology in Public Response in East Nusa Tenggara Putri, Cassandra
Asian Digital Governance Problems Vol. 1 No. 1 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639166

Abstract

Purpose: The research aims to understand how digital technology influences public engagement and decision-making processes in the region. Subjects and Methods: This qualitative study explores the role of digital technology in shaping public responses in East Nusa Tenggara (ENT), Indonesia. Data were collected through in-depth interviews with residents of ENT, focusing on their experiences and perceptions of digital technology use. Results: The findings reveal that digital technology plays a significant role in shaping public responses, enabling information dissemination, community engagement, and participatory decision-making. However, challenges such as limited access to technology and digital literacy skills hinder its full potential. This study contributes to the literature on digital technology's impact on public responses in developing regions and provides insights for policymakers and stakeholders to enhance digital technology adoption in ENT. Conclusions: This research reveals that digital technology plays a significant role in shaping public responses in East Nusa Tenggara (ENT), Indonesia. Through wider information access, more active community engagement, and more participatory decision-making, digital technology has opened up new opportunities for the people in ENT to participate in their social, political, and cultural life.
The Influence of Digital Governance on Public Service Innovation Rijhal, Ahmad
Asian Digital Governance Problems Vol. 2 No. 1 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639135

Abstract

Purpose: This study examines the influence of digital governance on public service innovation in Bone Bolango Regency, Gorontalo. Digital governance is increasingly adopted to enhance transparency, accountability, efficiency, and citizen participation; however, its direct contribution to innovation in local government services remains underexplored in the Indonesian context. Subjects and Methods: The study employed a quantitative survey design involving 120 respondents consisting of civil servants and community members utilizing digital public services. Data were collected through structured questionnaires using a Likert scale and analyzed using descriptive statistics and multiple linear regression analysis. Results: The findings indicate that digital governance significantly influences public service innovation. Efficiency emerged as the strongest predictor, followed by transparency and accountability, while participation did not show a significant effect. The implementation of digital systems improved service speed, accessibility, institutional responsiveness, and public trust. Citizen satisfaction toward digital public services was generally high, particularly regarding service efficiency and accessibility. Conclusions: Digital governance has successfully strengthened administrative modernization and public service innovation in Bone Bolango Regency. Strengthening participatory governance mechanisms and digital civic engagement remains necessary to support sustainable, inclusive, and citizen-centered innovation in local public administration.
Strategies for Implementing Digital Governance for Smart City Development Hastuti, Hesti
Asian Digital Governance Problems Vol. 2 No. 1 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639136

Abstract

Purpose: This study aims to analyze the implementation strategies of digital governance in supporting Smart City development in Makassar City during 2025. Subjects and Methods: The study employed a quantitative descriptive-explanatory approach involving 200 respondents consisting of government officials, Smart City implementers, technical staff, academics, and community members. Data were collected using structured questionnaires and analyzed using descriptive statistics and multiple linear regression analysis with SPSS version 26. Results: The findings indicate that corporate strategy, program strategy, resource support strategy, and institutional strategy significantly influenced digital governance effectiveness. Program strategy emerged as the most dominant factor affecting Smart City governance performance. Digital governance implementation improved service efficiency, transparency, responsiveness, and accessibility through integrated digital public services and Smart City applications. Institutional coordination and organizational adaptability remained important challenges affecting governance sustainability. Conclusions: Effective digital governance in Makassar City depends on the integration of technological innovation, strategic governance, institutional strengthening, and inclusive citizen participation to support sustainable and responsive Smart City development.
Optimization of Local Government Information Systems through Digital Governance Wirawan, I Made
Asian Digital Governance Problems Vol. 2 No. 1 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639137

Abstract

Purpose: This study examines the optimization of local government information systems through digital governance in Denpasar City and explores how digital transformation improves public service delivery, transparency, and citizen participation. Subjects and Methods: The research employed a qualitative descriptive approach using in-depth interviews, direct observations, and document analysis involving government officials, IT staff, and community representatives. Data were analyzed thematically to identify implementation patterns, challenges, and best practices in digital governance. Results: The findings show that integrated digital platforms have improved administrative efficiency, reduced bureaucratic complexity, and strengthened institutional responsiveness. Digital complaint systems, online licensing services, and open data initiatives increased transparency and citizen engagement. However, several socio-technical challenges remain, including limited digital literacy, infrastructural disparities, organizational resistance, and cybersecurity concerns. Adaptive implementation strategies, collaborative governance, and digital literacy programs were identified as important supporting factors for sustainable transformation. Conclusions: Digital governance in Denpasar functions as a continuous institutional and societal transformation process that requires technological integration, organizational adaptation, and inclusive governance strategies to ensure effective and sustainable public service innovation.
Bureaucratic Transformation Through Digital Governance: The Experience of Surabaya City Government Prayoga, Indra; Nazrullah, Amanda Putri
Asian Digital Governance Problems Vol. 2 No. 1 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639138

Abstract

Purpose: This study analyzes the bureaucratic transformation of the Surabaya City Government through digital governance, focusing on how digital initiatives enhance efficiency, transparency, and public service innovation while addressing challenges in institutional adaptation and citizen engagement. Subjects and Methods: A mixed-method approach was applied. Quantitative data were collected from 400 citizens using Surabaya’s digital services, including licensing, e-health, and complaint systems. Qualitative data were gathered through interviews with 20 government officials, IT staff, and policymakers, complemented by document analysis of policy papers and smart city reports. This combination provided a comprehensive understanding of both service outcomes and internal bureaucratic dynamics. Results: Findings reveal significant improvements in service efficiency, with 78% of citizens reporting faster processing times and 70% expressing satisfaction with transparency. E-health and complaint management platforms strengthened trust and accountability. However, challenges persist, including digital literacy gaps among older citizens, limited internet access in peripheral areas, and bureaucratic resistance to innovation. Conclusions: Digital governance has accelerated Surabaya’s bureaucratic transformation by improving efficiency and trust. Sustaining progress requires continuous investment in digital infrastructure, inclusive access, and a supportive bureaucratic culture.
Implementing Digital Governance for Improved Public Service Delivery in Lagos, Nigeria Shintya, Bella
Asian Digital Governance Problems Vol. 2 No. 1 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639139

Abstract

Purpose: This study explores the implementation of digital governance in Lagos, Nigeria, focusing on its impact on public service delivery, accountability, and citizen participation. As Nigeria’s economic hub and Africa’s largest megacity, Lagos provides a unique context for assessing the opportunities and challenges of digital governance in complex urban settings. Subjects and Methods: A mixed-methods approach was used. Quantitative data were collected from 420 residents through structured surveys assessing accessibility, satisfaction, efficiency, and trust in services such as online tax systems, e-health, and land registration. Qualitative insights were obtained from 15 interviews with policymakers, ICT experts, and service providers, along with two focus group discussions with community representatives. Results: Findings reveal that digital governance improves efficiency, reduces bureaucracy, and enhances transparency. Citizens expressed greater satisfaction with online services, though challenges persist, including low digital literacy, weak infrastructure, limited internet access, and institutional resistance. Marginalized communities remain underserved, reflecting a digital divide. Conclusions: Digital governance in Lagos holds transformative potential but requires improved infrastructure, digital education, and institutional commitment to achieve inclusive and equitable access.

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