cover
Contact Name
Nuryanti Mustari
Contact Email
editor@pppii.org
Phone
+6281327987309
Journal Mail Official
editor@pppii.org
Editorial Address
Jl. Griya Abdul Kadir No.H 7, RT.001/RW.01, Balang Baru, Kec. Tamalate, Kota Makassar, Sulawesi Selatan 90224
Location
Unknown,
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INDONESIA
Asian Digital Governance Problems
ISSN : -     EISSN : 30480868     DOI : https://doi.org/10.71435
Core Subject : Science, Social,
Asian Digital Governance Problems is a concept or approach to governance that uses digital technology, such as computers, the internet and information systems, to increase efficiency, transparency, participation and effectiveness in decision making and the delivery of public services. This includes the use of digital technology to facilitate communication between government and society, provide public services online, manage and analyze data for better decision making, and increase citizen involvement in policy and decision-making processes. The scope of this journal covers administration, management, public information systems and digital public services.
Articles 17 Documents
Digital Governance Strategy for Social Inclusion in West Sumatra Arianto, Satria
Asian Digital Governance Problems Vol. 1 No. 1 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639133

Abstract

Purpose: This study explores the digital governance approach for social inclusion in West Sumatra, Indonesia. Subjects and Methods: Using a complete method encompassing purposive sampling, based questionnaires, and numerous statistical analyses. Results:  Results indicate a substantial enhancement in the perceived effectiveness of digital governance strategy following implementation, suggesting a tremendous effect on governance effectiveness. Moreover, the implementation of digital governance strategies correlates with better ranges of social inclusion outcomes, highlighting the capacity of digital interventions in fostering inclusive development. Regression analyses screen the giant roles of stakeholder collaboration and organizational capability in promoting social inclusion, emphasizing the significance of multi-stakeholder engagement and institutional strengthening. Pearson correlation analyses further affirm sturdy wonderful institutions between digital governance strategy, stakeholder collaboration, organizational capability, and social inclusion outcome, underscoring their interconnectedness. Conclusions: This have a look at contributes valuable insights for policymakers, practitioners, and researchers, emphasizing evidence-based totally methods to digital governance for inclusive development.
Implementation of Smart Technology in Public Services in North Sulawesi Ardiansyah, Ardiansyah
Asian Digital Governance Problems Vol. 1 No. 1 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639168

Abstract

Purpose: This observe investigates the factors influencing perceptions and satisfaction with the implementation of smart era in public services in North Sulawesi. Subjects and Methods: Through a blended-approach approach, such as surveys and interviews, demographic variables which include age and years of service, as well as perceived effect, have been analyzed. Results: The findings screen that years of service extensively are expecting delight, highlighting the significance of organizational revel in in riding successful digital transformation tasks. Moreover, a strong correlation changed into found between perceived impact and pride, emphasizing the need for technological interventions to supply tangible benefits in public services. While age confirmed a vulnerable correlation with delight, similarly studies is wanted to discover the nuanced interaction among demographic factors and digital governance perceptions. Conclusions: Overall, this have a look at presents valuable insights for policymakers and practitioners seeking to layout effective digital governance strategies, emphasizing the significance of integrating technological answers with organizational lifestyle and stakeholder engagement.
Implementation of a Digital Platform for Community Participation in Decision Making in Maluku Mahendra, Putra
Asian Digital Governance Problems Vol. 1 No. 1 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639134

Abstract

Purpose: This takes a look at examines the implementation of a digital platform for network participation in choice-making processes in Maluku, Indonesia. Subjects and Methods: Through a stratified random sampling technique and dependent questionnaires, perceptions of members regarding usability, effectiveness, and impact on choice-making were assessed. Statistical analyses, including paired-samples t-checks, regression analyses, and Pearson correlational analyses, have been carried out to perceive great predictors of normal pride and discover relationships among contributors' perceptions and demographic variables. Results: Results imply upgrades in members' perceptions post-implementation, with age and frequency of platform utilization rising as giant predictors of satisfaction. Conclusions: These findings underscore the transformative potential of virtual systems in fostering inclusive governance and sustainable development.
Overcoming Security Challenges in Digital Government in West Papua Maharani, Ayu Sita
Asian Digital Governance Problems Vol. 1 No. 1 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639167

Abstract

Purpose: This research aims to identify and analyze the security challenges faced by digital government initiatives in West Papua, Indonesia Subjects and Methods: The study employs a quantitative method, conducting surveys among government employees involved in digital transformation projects. Results: The results of the analysis indicate that there is still a low level of awareness and understanding of digital security among government employees in West Papua. These findings highlight the importance of increasing awareness and training on digital security for government employees involved in digital government initiatives. Conclusions: The conclusion of this research is the highlight several key findings regarding cybersecurity in digital governance in West Papua. There is a significant need for increased cybersecurity awareness and education, as well as greater investment in cybersecurity infrastructure and resources.
The Role of Digital Technology in Public Response in East Nusa Tenggara Putri, Cassandra
Asian Digital Governance Problems Vol. 1 No. 1 (2024): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639166

Abstract

Purpose: The research aims to understand how digital technology influences public engagement and decision-making processes in the region. Subjects and Methods: This qualitative study explores the role of digital technology in shaping public responses in East Nusa Tenggara (ENT), Indonesia. Data were collected through in-depth interviews with residents of ENT, focusing on their experiences and perceptions of digital technology use. Results: The findings reveal that digital technology plays a significant role in shaping public responses, enabling information dissemination, community engagement, and participatory decision-making. However, challenges such as limited access to technology and digital literacy skills hinder its full potential. This study contributes to the literature on digital technology's impact on public responses in developing regions and provides insights for policymakers and stakeholders to enhance digital technology adoption in ENT. Conclusions: This research reveals that digital technology plays a significant role in shaping public responses in East Nusa Tenggara (ENT), Indonesia. Through wider information access, more active community engagement, and more participatory decision-making, digital technology has opened up new opportunities for the people in ENT to participate in their social, political, and cultural life.
The Influence of Digital Governance on Public Service Innovation in Bone Bolango Regency, Gorontalo Rijhal, Ahmad
Asian Digital Governance Problems Vol. 2 No. 1 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639135

Abstract

Purpose: This study examines the influence of digital governance on public service innovation in Bone Bolango Regency, Gorontalo. Digital governance is increasingly adopted to enhance transparency, accountability, efficiency, and citizen participation; however, its direct contribution to innovation in local government services remains underexplored in the Indonesian context. Subjects and Methods: A quantitative research design was employed using a survey distributed to civil servants and citizens utilizing digital-based public services. A total of 120 valid responses were collected. Data were analyzed using descriptive statistics and multiple linear regression to measure the influence of efficiency, transparency, accountability, and participation as dimensions of digital governance on public service innovation. Results: The findings reveal that digital governance significantly affects public service innovation, explaining 56% of its variance. Efficiency (β = 0.41, p < 0.001) and transparency (β = 0.29, p = 0.004) were the strongest predictors, while accountability (β = 0.22, p = 0.017) showed a moderate effect and participation (β = 0.10, p = 0.112) was not significant. Conclusions: Digital governance enhances innovation mainly through improved efficiency and transparency. Greater institutional support for citizen participation and accountability is needed to sustain long-term innovation in local public services.
Strategies for Implementing Digital Governance for Smart City Development in Makassar City Hastuti, Hesti
Asian Digital Governance Problems Vol. 2 No. 1 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639136

Abstract

Purpose: This study analyzes the strategies of the Makassar City Government in implementing digital governance as part of its Smart City development. Subjects and Methods: Using a qualitative case study approach, the research explores policy frameworks, service innovations, resource support, and institutional coordination. Results: The findings show that Makassar has made notable progress in strengthening policy alignment through the RPJMD, introducing innovative digital platforms such as the War Room, and enhancing transparency and efficiency in public service delivery. However, significant challenges remain, particularly in human resource capacity, sustainable financing, inter-agency coordination, and citizen participation. Conclusions: Applying Koteen’s strategic framework, the study concludes that while Makassar demonstrates strong corporate and program strategies, its resource and institutional strategies require further development. Policy implications emphasize the need for a comprehensive e-government master plan, capacity-building initiatives, public–private partnerships, and inclusive digital literacy programs. Strengthening these aspects will allow Makassar to consolidate its achievements and establish itself as a leading model of resilient and inclusive Smart City governance in Indonesia.
Optimization of Local Government Information Systems through Digital Governance in Denpasar City Wirawan, I Made
Asian Digital Governance Problems Vol. 2 No. 1 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639137

Abstract

Purpose: This study aims to analyze the optimization of local government information systems through digital governance in Denpasar City, emphasizing how digital transformation improves efficiency, transparency, and inclusivity in public service delivery. Subjects and Methods: The research involved government officials, community representatives, and citizens who interact with digital platforms. A qualitative approach was used, combining in-depth interviews, document analysis, and field observations. Thematic analysis identified key themes related to digital governance implementation and outcomes. Results: Findings reveal that Denpasar has developed integrated service platforms to streamline administrative functions, improved bureaucratic capacity through training, and enhanced transparency via open data initiatives. Citizen engagement increased through reporting and feedback systems, while inclusivity efforts included digital literacy programs for marginalized groups. However, persistent challenges include system interoperability, bureaucratic resistance, infrastructure inequality, and limited accountability mechanisms. Conclusions: The study concludes that Denpasar’s digital governance represents a managerial and institutional transformation requiring strong leadership and citizen participation. Sustainable optimization of local government information systems depends on balancing efficiency with equity and accountability, providing strategic insights for other local governments pursuing digital transformation.
Bureaucratic Transformation Through Digital Governance: The Experience of Surabaya City Government Prayoga, Indra; Nazrullah, Amanda Putri
Asian Digital Governance Problems Vol. 2 No. 1 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639138

Abstract

Purpose: This study analyzes the bureaucratic transformation of the Surabaya City Government through digital governance, focusing on how digital initiatives enhance efficiency, transparency, and public service innovation while addressing challenges in institutional adaptation and citizen engagement. Subjects and Methods: A mixed-method approach was applied. Quantitative data were collected from 400 citizens using Surabaya’s digital services, including licensing, e-health, and complaint systems. Qualitative data were gathered through interviews with 20 government officials, IT staff, and policymakers, complemented by document analysis of policy papers and smart city reports. This combination provided a comprehensive understanding of both service outcomes and internal bureaucratic dynamics. Results: Findings reveal significant improvements in service efficiency, with 78% of citizens reporting faster processing times and 70% expressing satisfaction with transparency. E-health and complaint management platforms strengthened trust and accountability. However, challenges persist, including digital literacy gaps among older citizens, limited internet access in peripheral areas, and bureaucratic resistance to innovation. Conclusions: Digital governance has accelerated Surabaya’s bureaucratic transformation by improving efficiency and trust. Sustaining progress requires continuous investment in digital infrastructure, inclusive access, and a supportive bureaucratic culture.
Implementing Digital Governance for Improved Public Service Delivery in Lagos, Nigeria Shintya, Bella
Asian Digital Governance Problems Vol. 2 No. 1 (2025): Asian Digital Governance Problems
Publisher : Asian Digital Governance Problems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/639139

Abstract

Purpose: This study explores the implementation of digital governance in Lagos, Nigeria, focusing on its impact on public service delivery, accountability, and citizen participation. As Nigeria’s economic hub and Africa’s largest megacity, Lagos provides a unique context for assessing the opportunities and challenges of digital governance in complex urban settings. Subjects and Methods: A mixed-methods approach was used. Quantitative data were collected from 420 residents through structured surveys assessing accessibility, satisfaction, efficiency, and trust in services such as online tax systems, e-health, and land registration. Qualitative insights were obtained from 15 interviews with policymakers, ICT experts, and service providers, along with two focus group discussions with community representatives. Results: Findings reveal that digital governance improves efficiency, reduces bureaucracy, and enhances transparency. Citizens expressed greater satisfaction with online services, though challenges persist, including low digital literacy, weak infrastructure, limited internet access, and institutional resistance. Marginalized communities remain underserved, reflecting a digital divide. Conclusions: Digital governance in Lagos holds transformative potential but requires improved infrastructure, digital education, and institutional commitment to achieve inclusive and equitable access.

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