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CSR International Journal
Published by Association of Language Teachers in Southeast Asia
ISSN : -     EISSN : 2811440X     DOI : https://doi.org/10.35307/csrij
Core Subject : Humanities, Science, Education, Social,
Humanities Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences
CSR International Journal (CIJ) is an international and peer-reviewed journal for community service research based papers. CIJ is published once a year, December. This Journal is the sister journal to Functional Linguistics Journal, and Asian TESOL Journal managed by ALTSA Publisher. Our global readership includes activist, linguists, educators, and anyone with an interest in social and community service studies in global contexts. Our goal is to bring information and articles to our readership on advances and research into the community service responsibility.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 5 Documents
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Search results for , issue "Vol. 3 No. 1: December 2023" : 5 Documents clear
Customer Perspective on Food Delivery Service Noor Zulaikah Mat Zin; Auni Syafiqah Abdul Rahman
CSR International Journal Vol. 3 No. 1: December 2023
Publisher : ALTSA Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35307/csrij.v3i1.53

Abstract

The purpose of this study was to investigate the customer perspective on food delivery service in Kuantan. Therefore, this study applied a quantitative approach and used a cross-sectional survey for data collection. The descriptive analysis study design was implemented to determine the perception of Kuantan residents towards the use of food delivery services. The instrument used in this study was a questionnaire, and data were collected from Kuantan residents (N = 58) around Kuantan. The collected data were then computerised and tabulated using descriptive statistics (frequency and percentage). From the analysis, the results show that most residents agree with the use of food delivery services around Kuantan. It is always on their minds and gives a positive perception, considering that the use of the service facilitates movement and saves time for Kuantan residents. In addition, most respondents agreed that this food delivery service can influence them to buy the products offered. Therefore, food delivery services have a positive effect on the online and business environment in Kuantan because it is one of the most influential and practical means of good marketing skills.
Perception of Visitor on Parking Lot with Charge Nur Ellyana Farhana Muhd Jasmin Shahizan; Siti Nursyafiqah Shikh Hasmat
CSR International Journal Vol. 3 No. 1: December 2023
Publisher : ALTSA Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35307/csrij.v3i1.54

Abstract

This research is to investigate the perception of visitors of the parking lot with a charge at Pantai Sepat. This research will investigate the number of vehicles at Pantai Sepat and identify the percentage of visitors. The target respondents for this research are teenagers, tourists and local people around there. Furthermore, the questionnaires were distributed online by using a simple random sampling technique. As a result, 50 sets of questionnaires were collected to see whether it's reasonable for us to charge for parking at Pantai Sepat. Meanwhile, the independent variable for convenience shows that there is a positive relationship with the dependent variable. Moreover, this research shows a clearer overview of whether it is reasonable for us to make a charge on the parking lot at Pantai Sepat. Lastly, the limitation of doing this research was identified, and implications for further research were recommended.
Factors of Selecting Accommodation for Tourists Nurmaiza Rosaliya Ab Manab; Nurainin Sofia Kamarudin
CSR International Journal Vol. 3 No. 1: December 2023
Publisher : ALTSA Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35307/csrij.v3i1.55

Abstract

Accommodation is one of the most important things when we go travelling because it is a place for us to stay throughout the vacation. Some people did a lot of research just to find a good place to stay. Besides that, the objective of this research is to find the biggest factors for tourists when choosing a place to stay. Then, the respondents were asked three main factors when selecting an accommodation, which are comfort, price and facilities of the accommodation. In this research, quantitative techniques were used in asking questions to the respondents through questionnaires when collecting the data. The results show that a few factors were important for tourists when selecting a place to stay.
Customers’ Perception on QR Code Payment Transaction Nurul Afiza Saila Mohd Sabri; Aliana Anum Aminuddin
CSR International Journal Vol. 3 No. 1: December 2023
Publisher : ALTSA Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35307/csrij.v3i1.56

Abstract

This study aims to explore people’s perceptions of QR code payment transactions in Kuantan. The questions were prepared using a quantitative descriptive method. The data were obtained through a Google Form. This research can be used as a reference for related parties to formulate the right strategy in increasing both the number of merchants and the use of QR for transactions in the new normal era to increase the use of digital payments and support the creation of a cashless society in Malaysia. This research shows that for question 1, 40% of the respondents answered neutral, and only 2% strongly disagreed. For question 2, This is stated by 44% of respondents answered strongly agree, and 2% strongly disagree. For question 3, the response for this particular question in the questionnaire was dominant, with which is 44% and only 6% of respondents strongly disagreed. Lastly, the majority of the respondents don’t mind using both QR codes and cash, with 36% of respondents agreeing and 0% choosing to disagree, respectively, with this statement.
Malaysian Perception on E-Hailing Services ; Grab Vs. Maxim Norsuraya Rosli; Nurul Nor Syafawati Sorfina Shaharum
CSR International Journal Vol. 3 No. 1: December 2023
Publisher : ALTSA Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35307/csrij.v3i1.57

Abstract

The purpose of this study is to identify the perception among Malaysians about e-hailing services in Malaysia. This study focuses on e-hailing passengers in Malaysia, especially Grab and Maxim. Therefore, the Internet is used to find information about e-hailing services. Questionnaires on Google Forms are also used as a data collection technique. As a result of this study, we get data from all of the data collection. The results of this study show that most users of e-hailing services are students. In addition, the results of this study determine that Grab is the main choice among users compared to Maxim. There are also those who think that the Maxim price is cheaper. The conclusion from this study is that everyone has a different perception. Some people think the e-hailing services are satisfactory, and some think otherwise. Even so, the e-hailing service has many users among Malaysians, such as students. Grab and Maxim are among the e-hailing services that have the most users.

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