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Nurul Fadhilah
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Journal of Dialogos
Published by PT Anagata Sembagi Education
ISSN : -     EISSN : 30466040     DOI : https://doi.org/10.62872/hrvvzv03
Core Subject : Education,
Languange, Linguistic, Communication & Media
The journal publishes original articles on current issues adn trends occuring internationally in media, communication, and public policies, media and develompment, social media and subculture, public realtions and proffesional communication development, media gender and identity, media and tourism
Arjuna Subject : Ilmu Sosial - Komunikasi
Articles 3 Documents
 1 
Search results for , issue "Vol. 2 No. 2 (2025): Journal of Dialogos - May" : 3 Documents clear
Collaboration Strategies with Micro-Influencers: Building Trust Through Community Euis Nurul Bahriyah
Journal of Dialogos Vol. 2 No. 2 (2025): Journal of Dialogos - May
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/4qrtdf58

Abstract

This study aims to examine the government's crisis communication strategy in dealing with misinformation in the digital era, focusing on the effectiveness of collaboration with micro-influencers in building public trust through a community approach. The method used is Systematic Literature Review (SLR), which allows the systematic identification, evaluation, and synthesis of scientific literature. The literature search process is carried out through databases such as Scopus, ScienceDirect, Google Scholar, and ProQuest using relevant keywords. The inclusion criteria include publications in the last five years (2020–2024), written in English or Indonesian, and contain empirical data related to micro-influencers, audience trust, and community collaboration strategies. From the selection process, as many as 10 selected scientific articles were analyzed thematically to identify patterns of collaboration, community approaches, and trust-forming factors. The results of the study show that an effective crisis communication strategy must be adaptive, transparent, and collaborative, and involve digital actors such as micro-influencers who have closeness to the community. This collaboration has been proven to be able to strengthen the delivery of validated information and build public trust. The study recommends reforming the government's public communication policy to be more responsive to digital dynamics, placing trust and public engagement as the main foundation in dealing with the information crisis.
Government Crisis Communication Strategies in Dealing with Misinformation in the Digital Era Nurtyasih Wibawanti Ratna Amina; Bambang Satriya; Kridawati Sadhana; Teguh Priyo Sadono
Journal of Dialogos Vol. 2 No. 2 (2025): Journal of Dialogos - May
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/kgcmxg29

Abstract

This research aims to understand in depth the crisis communication strategies implemented by the government in dealing with misinformation in the digital era. The rapid spread of misinformation in the digital space is a serious challenge, especially in crisis situations that demand fast, accurate, and reliable communication responses. This research uses a qualitative approach with a descriptive method, focusing on government institutions that have a strategic role in public communication, such as the Ministry of Communication and Information Technology (Kominfo) and the National Disaster Management Agency (BNPB). Data was collected through in-depth interviews with key informants, documentation studies, digital media observations, and analyzed using qualitative content analysis through the stages of data reduction, data presentation, and conclusion drawn. The results show that although the government has utilized social media as the main channel in crisis communication, challenges such as limited message reach, lack of coordination between agencies, and low public trust still hinder the effectiveness of the strategy. Cross-sectoral cooperation, people's digital literacy, and the role of credible and trained spokespeople are key factors in building information resilience and increasing public trust during crises. Therefore, an adaptive, transparent, and data-based crisis communication strategy is indispensable to maintain social stability in the midst of dynamic digital information flows
Effectiveness of Government Communication in Delivering Public Policy on Social Media Dwi Siyamsih; Muhamat Arif Afandi; Ihsan Suri
Journal of Dialogos Vol. 2 No. 2 (2025): Journal of Dialogos - May
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/sycdg691

Abstract

This study aims to analyze the effectiveness of government communication in conveying public policies through social media. The method used is a descriptive qualitative approach with data collection techniques in the form of content analysis of official social media accounts of government agencies, in-depth interviews with key informants, and online observation of public involvement. The results of the study indicate that the effectiveness of government communication on social media still varies between agencies, influenced by communication strategies, language styles, and forms of content presentation. Policy messages are often delivered formally and less communicatively, so they are not fully understood by the public. Two-way interaction is also still limited, resulting in low responsiveness to public comments and questions. Supporting factors for communication effectiveness include the professionalism of the management team, consistency of uploads, and the use of attractive visual content. Meanwhile, the obstacles faced include low digital literacy of the apparatus, limited communication budget, and the absence of standard digital communication guidelines. This study recommends the need for a more humanistic and participatory communication approach so that the delivery of public policies can be more effective and impactful.

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